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Hilltopper Guest Reviews

Featured Property Photo
1 Bedroom, 1 Bath, Sleeps 6, Cabin Rental
with 2 level cabin, 2 king beds, 1 queen bed, bbq grill, deck, gas fireplace, hot tub, jetted tub, premium view, mountain view, non smoking, washer/dryer
Overall Rating: 9.3 / 10

1 of 141 Guest Review

Guest Rating: 8.1
Gabriel N.Grand Haven, MI
Stayed on 10/10/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 5
Comfort: 7
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
I will start this review by saying the booking process was easy. While it might sound petty, I'm going to just be honest and informative for future guests. Upon arrival, the road leading up to the Hilltopper was rough. It needs to be graded. Once at the cabin, the screen was broken in the seasonal porch. I notified Cabins USA and they came out immediately to fix it. Also the hot tub, TV's, beds, and various other things could use updating. No wifi is a huge bummer as cell service is spotty. Hot tub smelled swampy. No chlorine tabs were in the floater. Cabins USA maintenance did come and put iron out in and changed the filter. (Should have been done prior to arrival). Lastly the view, stunning. Absolutely stunning... from the top deck. The pictures from the bedroom are a lie. Trees are overgrown and block any view from the bedroom windows. They need to be cut down to have the same advertisement as the pictures on the website. Overall, we were happy with the lodging and would definitely stay in TN again, with a little more information now that we know what questions to ask before booking. Hopefully this helps future guests and the property owners to maintain/upgrade a little better.

2 of 141 Guest Review

Guest Rating: 8.3
Michael C.Hemingway, SC
Stayed on 10/07/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 4
Check Out: 10
Amenities: 3
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The view is wonderful and the cabin is very cozy. The inside was very clean and well kept.However the fire place only blew out heat there was no light lighting for the ambience. It's advertised as a whirlpool tub, but it does not work. The coffee pot takes nearly an hour to make one pot of coffee. The hot tub was very low on water so we did not even use it. The bedroom view from downstairs was all covered by bushes and trees. The pictures for the advertisement are misleading.. The windows on the outside are covered in spiderwebs and very dusty not great for looking through. The beds are very uncomfortable and need to be updated to new mattresses at least. The valve was great but needs a little TLC and it would make an amazing place to visit the Smokey's!!!!

3 of 141 Guest Review

Guest Rating: 9.9
Terri R.Muncie, IN
Stayed on 09/08/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was at the top of the mountain and was amazing. The road up, not so much. The gravel road was pretty rough, but everything was perfect when we got there. Sitting on the porch with my morning coffee and watching the sun come up was maybe the best part. We were comfortable, safe, and relaxed all week.

4 of 141 Guest Review

Guest Rating: 8.5
Chris B.Parkville, MO
Stayed on 08/06/2024
Ratings:
Booking: 9
Staff: 8
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 6
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Great mountain view. We enjoyed that the most. Even had a friendly visit from a large bear while we were there.

Other Pros: full kitchen with a dining table, picnic table outside, air hockey and game table, great location on the way to the national park and near town, the view was amazing, separate floors for the bedrooms. Easy booking and checkout process (which should not be overlooked).

Cons:
The furniture and bedding is dated and there is lack of pillows. One of the goals on the air hockey table was broken so the pluck would fly out every time and the position of the table results in a tripping hazard when plugged in, the deck has lots of webs and was a little dusty, the road up will be tough in the winter.

5 of 141 Guest Review

Guest Rating: 9.2
Jason R.Neenah, WI
Stayed on 08/16/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Gravel road up to the cabin was a bit bumpy. 4 wheel drive was definitely helpful. Decent view but lots of trees almost blocking it. Noise from traffic was quite loud.

6 of 141 Guest Review

Guest Rating: 8.6
Christopher D.Hollidaysburg, PA
Stayed on 08/09/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Great location. Driveway is alittle steep but manageable. The pictures from the downstairs bedroom are not up to date. The trees are all grown up and there is no view. Good for a small family

7 of 141 Guest Review

Guest Rating: 9.8
Lee F.Sale Creek, TN
Stayed on 02/23/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was great. The video game console didn't work and the air hockey game needs a little attention. But other than that we had a awesome stay.

8 of 141 Guest Review

Guest Rating: 9.9
Latrice A.Birmingham, AL
Stayed on 02/13/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The trip up to the cabin was pretty smoother than what I imagined. I would recommend you have a 4 wheel drive . The Only issue we had was the shower head with water shooting towards the wall other than that it was perfect.It was clean, very nice view, quiet and very relaxing .I would definitely recommend Hilltopper for a vacation.

9 of 141 Guest Review

Guest Rating: 8.4
Dean D.Waverly Hall, GA
Stayed on 02/09/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 5
Comfort: 10
Check Out: 10
Amenities: 2
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
We were looking forward to the games that were offered in the cabin. The one game would not work at all and the air hockey game would cut on and off. The cabin states that it sleeps 6 which it would but we had 4 people and there were not enough chairs for all of us to sit at the kitchen table nor on the porch. We went to cook breakfast and only a very few pans and only a place setting for 3. This would be a great cabin for two people.

10 of 141 Guest Review

Guest Rating: 7.5
Corey D.Brookston, IN
Stayed on 10/22/2023
Ratings:
Booking: 8
Staff: 7
Cleanliness: 7
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 7
Would Recommend Property: 8

11 of 141 Guest Review

Guest Rating: 8.3
Erin S.St Johns, FL
Stayed on 10/15/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 8
Would Recommend Property: 7

12 of 141 Guest Review

Guest Rating: 9.6
Barbara P.Decatur, IL
Stayed on 09/04/2023
Ratings:
Booking: 10
Staff: 8
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Really enjoyed the cabin. The road to the cabin was a little scary for me. I was also afraid to use the grill, due to no level ground to stand on while grilling. Iwe definitely will continue to book cabins from you all. I will also recommend to others.

13 of 141 Guest Review

Guest Rating: 9.3
Chloe H.Horse Cave, KY
Stayed on 07/28/2023
Ratings:
Booking: 10
Staff: 6
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

14 of 141 Guest Review

Guest Rating: 10
Larry Y.Delphi, IN
Stayed on 07/24/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was clean and pretty well pretty well stocked with the essentials. The views were great, the drive up was a little rough, could use some attention, not really too bad for climbing a mountain. Would love to be able to go back, over all it was great.

15 of 141 Guest Review

Guest Rating: 8.3
Ken S.Howell, MI
Stayed on 04/27/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 5
Comfort: 8
Check Out: 9
Amenities: 5
Location: 8
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Some amenities were not in working order , however this was not a show stopper . I had to buy a coffee brewer which I have donated to the cabin , the brewer that was in the cabin took no less than an hour and a half to brew an 1/8th of a pot. arcade did not work , air hockey table needs some pucks . stair leading to the lower level needs the light fixed , its a safety issue.
Goat trail to the cabin could use some grading .

On a positive note : views of the mountain rage was spectacular , location was nice . Hot tub was a much appreciated feature . I would say this was a decent stay , we enjoyed.

16 of 141 Guest Review

Guest Rating: 8.4
Kayla S.Jacksonville, NC
Stayed on 03/12/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 6
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
We just stayed a week at this cabin. I will say it has the best view that I've ever had in the mountains. We saw a ton of wildlife including 3 bears that visited us at our cabin. The drive up to the cabin on the other hand was bad. It's a gravel road and very steep going up. It wouldn't be so bad if it was paved or the road was maintained. The gravel was so rutted out in a lot of places it was very difficult driving up. My Honda accord did make it up though to the cabin. The cabin itself was pretty nice. It could use more toiletries and cooking supplies. It also was not the cleanest. The shower handle is backwards and the water didn't get very warm. If the gravel road was fixed I would definitely stay here in the future.

17 of 141 Guest Review

Guest Rating: 6.8
Adam F.West Union, OH
Stayed on 02/25/2023
Ratings:
Booking: 10
Staff: 0
Cleanliness: 8
Check In: 10
Value: 6
Comfort: 5
Check Out: 10
Amenities: 7
Location: 4
Would Recommend Company: 9
Would Recommend Property: 6
Guest Comments:
Could have used WiFi and more toiletries, the driveway was understandably rough, but it could have been more well maintained. The bed was extremely firm and caused our backs to hurt. The views were amazing. The microwave was broken (the turn table did not turn) among other aspects of the unit which were in much needed repair. It was adequately priced for the condition, however, I will likely not stay at this specific unit again.

18 of 141 Guest Review

Guest Rating: 9.6
Mccoy .Louisville, KY
Stayed on 02/17/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

19 of 141 Guest Review

Guest Rating: 9.6
Sue B.Lockport, KY
Stayed on 11/28/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I really liked this cabin. It was clean, comfortable, has a good view. Could use a few more dishes, and the road to cabin was little rough, but doable. Overall one of my favorites we have stayed in.

20 of 141 Guest Review

Guest Rating: 9.2
Dawn W.Freeport, FL
Stayed on 11/10/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I don't normally leave reviews but I figured I'd leave some feedback for future guests. First, the cabin is definitely worth booking. Overall, we loved the cabin and the view was amazing. Here are the things that we thought should be noted:

Pros:
-Great location, not too far from anything but far enough away to be out of the business of town.
-The view was amazing.
-My kids loved the games (arcade type and air hockey).
-Staff is quick to answer phone calls and very helpful.
-The hot tub was great on the cold nights.
-Plenty of pots and pans.
-Loved having a washer/dryer but be sure to bring your own detergent (1 single load box was included).

Things to note:
-The drive up was sketchy. I have a large SUV and we struggled getting up after the rain. The final incline to the cabin was 13° on a curve. The road up also got noticeably rougher as our trip went on (I'm assuming the rain made the ruts worse).
-The bathroom is open to the rest of the cabin. The walls on the first floor do not go all the way to the roof. This isn't a huge con, just something to be aware of (but it is shown in the listing pictures).
-There are cobwebs all over the upper parts of the cabin, could use a good dusting. (The rafters and corners of the rooms).
-Be sure to check the clean dishes before you use them. One of the coffee mugs had hot chocolate/sticky all over it. Definitely just dumped and put back in the cabinet (like it hadn't been put in the dishwasher at all).

We'd definitely stay here again and absolutely enjoyed our time at Hilltopper!

21 of 141 Guest Review

Guest Rating: 9.3
Renee M.Winchester, KY
Stayed on 10/09/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8

22 of 141 Guest Review

Guest Rating: 9.4
Mike G.Blue Anchor, NJ
Stayed on 09/13/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
MY WIFE & I REALLY ENJOYED OUR STAY. THE DRIVEWAY WAS A LITTLE ROUGH FOR OUR MERCEDES CAR FOR MY WIFE'S TASTE
BUT I REALLY HAD NO PROBLEM WITH IT. YOUR COMPANY SHOULD RECOMMEND ON SOME PROPERTIES THAT IT WOULD BE BEST
TO HAVE AN SUV. IF IT WOULD HAVE RAINED IT WOULD HAVE BEEN IMPOSSIBLE FOR ME TO GET TO THE CABIN. WE WILL HIGHLY
RECOMMEND YOUR COMPANY & WE WILL DEFIANTLY USE YOU NEXT YEAR. THE CABIN COULD HAVE USED A FEW MORE PLATES, COFFEE CUPS & SILVERWARE BUT OTHER THAN THAT WE LOVED THE VIEW & THE PROPERTY.

23 of 141 Guest Review

Guest Rating: 10
Tracy D.Bourbonnais, IL
Stayed on 09/09/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Very nice cabin with beautiful view. Recommend a 4x4 to go up, as it sits on top of very steep gravel road. You won't find a better view anywhere else. Close to shopping, restaurants and Dollywood. Exceeded my expectations!

24 of 141 Guest Review

Guest Rating: 9.3
Austin L.Honaker, VA
Stayed on 08/19/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8

25 of 141 Guest Review

Guest Rating: 9.5
Autumn S.Racine, WI
Stayed on 05/29/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

26 of 141 Guest Review

Guest Rating: 7.4
Kasi A.Fairmount, IN
Stayed on 03/19/2022
Ratings:
Booking: 8
Staff: 8
Cleanliness: 7
Check In: 10
Value: 4
Comfort: 5
Check Out: 9
Amenities: 5
Location: 8
Would Recommend Company: 8
Would Recommend Property: 9
Guest Comments:
It would of been a nice honeymoon or anniversary cabin. But for a family of 4 it was too small. It looked like it was a quick flip cabin. It needed some TLC.

27 of 141 Guest Review

Guest Rating: 9.4
J D.Jefferson, IA
Stayed on 04/24/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This style of cabin was exactly what we were looking for. Great views, access good. easy check-in. just one negative. Had no WiFi and I must have missed that as a amenity not listed.

28 of 141 Guest Review

Guest Rating: 8.5
Mikell M.Clintwood, VA
Stayed on 01/15/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 6
Value: 7
Comfort: 9
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Felt that having to go to the main office to check-in and out was not needed. In today's age, you should not have to go out of your way to check-in before going to your cabin. Also, feel that the cleaning fees should differ depending on the stay. A family staying a week, has to pay the same as a family staying a day and this is ridiculous.

29 of 141 Guest Review

Guest Rating: 8.4
Johnny H.Metropolis, IL
Stayed on 02/10/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 2
Check In: 10
Value: 10
Comfort: 5
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Great view and close to town but It's time for them to update the beds in that place and for sure clean good..cobwebs everywhere and dirt in just about every corner.. but I'm sure it's hard to find good help these days!! Will book with them again just a different cabin!!

30 of 141 Guest Review

Guest Rating: 9.7
Britany C.Barbourville, KY
Stayed on 12/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

31 of 141 Guest Review

Guest Rating: 9.3
Jugal S.Alpharetta, GA
Stayed on 10/25/2021
Ratings:
Booking: 9
Staff: 10
Cleanliness: 8
Check In: 9
Value: 10
Comfort: 9
Check Out: 9
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

32 of 141 Guest Review

Guest Rating: 8.6
Hunter M.Greer, SC
Stayed on 10/17/2021
Ratings:
Booking: 8
Staff: 9
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
The cabin was beautiful with a view that you want to get lost in. The location was great as well as you were just far enough away from the city to avoid loud noises and bright lights, but close enough to get to everything you'd want to do. We did run into a minor issue, but the great people at Cabins USA quickly handled the issue and even made a generous offer to help compensate for the issue we had. We would highly recommend this company and mostly recommend this property so long as the issue we ran into was taken care of.

33 of 141 Guest Review

Guest Rating: 8.9
Taylor H.Morehead, KY
Stayed on 09/16/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Hilltopper looked just like the pictures! There was a few downsides to the property though.
1.) the road to the cabin is very rough! Definitely would not be an easy trip during the winter time. It's a gravel road as soon as you get off of the main road, all the way to the cabin. The first gravel road isn't so bad, a few ruts here and there, but the actual road to the cabin is VERY rough! Lots of ruts and straight uphill. Would recommend having it graveled and smoothed out (not sure if this is a county issue or not).
2.) The cabin would benefit from having wifi.
3.) the downstairs door doesn't lock properly. The porch is screened in so we still felt pretty secure but definitely something that needs addressed.
4.) the downstairs bed felt a little worn and in need of an update!

Overall, Hilltopper was a decent cabin. Definitely a gorgeous view and a good price. A few small updates and an upgrade or 2 would make this cabin awesome.

34 of 141 Guest Review

Guest Rating: 9.6
Shelby R.Slippery Rock, PA
Stayed on 07/31/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I had a wonderful time at this lovely cabin! There are a couple of things that we would recommend fixing, or adding. The drive to the cabin is very bumpy and there are parts that need repaired for easier access. We had a 4x4 truck so it was easier for us to get up drive. Also, there is no internet access so we had to go to Verizon to get a hot spot feature on our phone so we could book tickets etc. to shows. The cabin is beautiful and the views are amazing! We even had a bear visit our cabin. He was so cute! We can't wait to return to Pigeon Forge.

35 of 141 Guest Review

Guest Rating: 9.6
Ashley W.Brunswick, OH
Stayed on 07/21/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We just got home from our family vacation to the smokies. We spent 3 nights in a hotel and then 2 nights in the hilltopper cabin. If I had the option to, I would have never left that cabin. It was GORGEOUS, pictures don't even do it justice. Very clean, a few cobwebs way up high or outside but nothing that effected our experience. The road on the way up to the cabin is steep, but not nearly as scary as I made it out to be after reading other reviews. We had our 2020 equinox and it made it up just fine. We saw TWO bears while out there, so be careful and stay aware of your surroundings. They didn't want anything to do with us, just walked right by us across the road. Overall I would 100% book this cabin again ????

36 of 141 Guest Review

Guest Rating: 10
Marguerite M.Goodrich, MI
Stayed on 07/09/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

37 of 141 Guest Review

Guest Rating: 9.4
Dorinda N.Lucedale, MS
Stayed on 06/26/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 6
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
This cabin is beautiful with a beautiful view! And it would get a 5/5 recommend from me if it wasn't for the drive up the mountain. Yes, it is steep, but the drive isn't all paved and the rocks and gravel are VERY rutted out and makes you feel very uneasy. I am used to driving in the mountains, but this made me nervous. I do hope they fix this issue, because I would definitely rent this particular cabin again if they do! Again the view is amazing, the cabin is beautiful and very accommodating.

38 of 141 Guest Review

Guest Rating: 8.7
Joseph S.North Fort Myers, FL
Stayed on 05/31/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 6
Check In: 8
Value: 10
Comfort: 7
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The view was superb. Hot tub was great. Nice "cabin in the Smokies" feel. The kitchen, bathroom, and living room were acceptable. Porch chairs and beds could've been more comfortable. We did have a issue with a large 2-1/2 foot gap in the screen in the hot tub area which we called maintenance about the very first night. We received a call asking about our satisfaction of the cabin. We told the lady about the screen. She said it would be fixed after we left. She also said she would send an email about it but we never received it. The cleanliness of the cabin was lacking. In the kitchen, we saw a roach scurry under the frig and a small bug in utensil drawer. Cobwebs throughout the house. But the specular view and hot tub made up for it all and we really enjoyed our stay.

39 of 141 Guest Review

Guest Rating: 10
Amy B.Washington Court House, OH
Stayed on 05/05/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We love using Cabins USA. Out of the cabin rentals places, I feel their rates are the best. The whole process of booking, checking in and out is all so easy. We stayed at Hilltopper and it was amazing. We love the location (we've stayed next door at Bear Hugs before). The cabin was beautiful and the views are breathtaking. The drive up is a little scary at first but you get used to it. It's close to Pigeon Forge but far enough out that you can truly relax and unwind. We will definitely stay at this cabin again and will always use Cabins USA.

40 of 141 Guest Review

Guest Rating: 9.5
Kelli C.Shepherd, TX
Stayed on 04/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 5
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful. I read about some cleanliness issues in the past, but apparently they listened and upped their game or we were just lucky. Hot tub was very clean. A little over filled, but definetly clean. The road up to the cabin is very steep at parts but we do not have 4 wheel drive and made it up perfectly fine.

I read some reviews saying the coffee pot was slow. They must have replaced it. I had no issues and made coffee every morning. We did cook 3 of the nights we were there and had everything we needed. They do supply dish soap and 2 tablets for dishwasher. Also supply a small box of laundry detergent.

My only complaints are the beds. The bed down stairs is hard as a rock. Woke up with a sore back and moved all our things upstairs. The bed upstairs was a tiny bit softer. Very tiny bit!!! Also the bed upstairs needs to be replaced altogether. The footboard is missing some screws and completely fell over on the floor. I was able to put it back together but did not have the screws to fix it. Thankfully we brought some pillows from home and did some arranging with the oned from downstairs bed to get some comfort for the week we were there. I wish we would have thought to try the sleeper sofa. Maybe it would be more comfortable????

No bears at the cabin while we were there. Plenty of wild turkeys though.

Over all we loved our stay. The views were amazing. I would definetly come back to stay here..... Next time with some mattress pads though

41 of 141 Guest Review

Guest Rating: 9.7
Marilyn B.Denham Springs, LA
Stayed on 04/04/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We LOVED this cabin! The cabin itself was spotless upon arrival. The location is PERFECT as it is only 10 minutes from the hustle and bustle of Pigeon Forge, but the cabin's location was quiet and quaint (outside of the highway below). The little town the cabin is in (Wears Valley) is such a beautiful place, and the views are fabulous from the cabin. There are four cabins total at this location (including this one) and are all viewable from different portions of the cabin, however they are spaced out nicely so their proximity was not an issue for us. Furthermore, the views from the balcony seemed secluded and private. The drive up the mountain was not an issue for us because we had a Jeep Wrangler with 4X4 and the weather was perfect. My husband even drove it several times without using 4X4.
At the risk of sounding like a "Karen" we only have two complaints. We had to buy a coffee pot due to the fact that the one there took FOREVER to make a cup of coffee...not a big deal, because I purchased a small Kurig that I needed at work anyway. However, the other was a bigger deal for us. There are trash bags ripped apart and strewn on both sides down the mountain. When we sat or stood on the balcony we tried to avoid looking down so that our view did not include beer bottles, egg cartons, and other trash (it was also "old" trash, so it's been there a while). I can only assume it was due to people not locking their trash up and bears getting into it. And believe me...there ARE bears! Paw prints all over the seats of our Jeep verified this one morning, and a surprise visit on our last day by one allowed us to sit in the hot tub and watch him walk around not 10 feet from the screened-in porch at the bottom of the cabin. It was a fun experience. I emailed Cabins USA about the trash and received a response the next day that they put in a work order for the trash to be picked up, however we were there for a week and so was all of the trash.

Despite these two issues, we absolutely loved the cabin and hope to be back soon.

Side note (back to the bears): we went for a walk up and around the mountain one morning and was surprised to see a bear sitting about 10 yards from us before we saw it. We scared it as much as it scared us, so it took off running. Whew! Use caution and common sense in the area.

42 of 141 Guest Review

Guest Rating: 9.0
Alicia S.La Salle, IL
Stayed on 03/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was very nice & comfortable. There are some cleanliness issues and repairs that need done. Overall the view was amazing and the cabin had everything we needed.

43 of 141 Guest Review

Guest Rating: 9.6
Nicholas M.Caldwell, TX
Stayed on 03/14/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

44 of 141 Guest Review

Guest Rating: 9.1
Don M.Newton, AL
Stayed on 02/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin had a few spider webs within the rafters and outside in hot tub area. Windows were dirty. We couldnt get the fireplace to light up but the heat worked well. There was a paddle missing from the air hockey table so we couldnt enjoy that amenity. The road going up to the cabin was somewhat a rough ride but manageable. The parking area to the cabin could use some gravel as the area is just a muddy hole after snow or rain. Now to the high points... Loved the location away from the busy towns but only a 5 minute drive to PF. The hot tub was really nice and the video game was fun way to wind down after a long day of exploring. The staff was great even though we never actually met. They answered any questions we had prior to our arrival. The check in and check out process was so simple. Minus the few issues pointed out earlier we loved our stay and will be using Cabins USA again.

45 of 141 Guest Review

Guest Rating: 8.8
Manuel M.Ruskin, FL
Stayed on 02/13/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 4
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7

46 of 141 Guest Review

Guest Rating: 8.5
Sharonda D.Hephzibah, GA
Stayed on 02/10/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 8
Would Recommend Property: 8

47 of 141 Guest Review

Guest Rating: 8.4
Amaury O.Charlotte, NC
Stayed on 02/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 5
Location: 9
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Had to buy a shower head. The upstairs master bedroom super squeaky. Felt like a pull out sofa. Bathroom was pretty small. Amazing pool. Hot tube was eh, couldn't really enjoy it due to it needing to be clean. Water was clear but the surface of the inside hot tube was like slippery. Like Algae. Pretty steep hill going up. Seen sedans go up it but it's pretty steep. Its showed on 02/07 and going down is ok but going up was iffy so stood in til snow cleared up. Amazing views. Needs a better grill.

48 of 141 Guest Review

Guest Rating: 10
Jada A.Lincolnton, NC
Stayed on 01/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place to stay! Perfect size cabin for a family! ??

49 of 141 Guest Review

Guest Rating: 9.8
Kimberly G.Roanoke, TX
Stayed on 10/24/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We picked this cabin for the views and it didn't disappoint, they were amazing! I gave the cabin an 8 for cleanliness only because of the cob webs that I feel could have been removed inside the cabin. Also, the owners should really look into getting a drop ceiling for the bathroom considering it's open to the rest of the cabin. All - in - all the cabin was a 10 and my family and I would definitely stay again!

50 of 141 Guest Review

Guest Rating: 9.8
Jennifer A.Radcliff, KY
Stayed on 10/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
No bears spotted. Great location just a steep & bumpy ride up to cabin for my Nissan Sentra. Narrow road with only 1 way in & out, thankfully never encountered opposing cars. Cabin has all ammenties, except a hair dryer. Outside light was burned out but within 24 hrs they replaced. Cute cabin and will stay again. Highly recommend.

51 of 141 Guest Review

Guest Rating: 10
Christina F.Chandler, IN
Stayed on 09/26/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

52 of 141 Guest Review

Guest Rating: 8.5
Ashley L.Lawrenceburg, TN
Stayed on 09/02/2020
Ratings:
Booking: 10
Staff: 8
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
We absolutely loved our stay at hilltopper. The drive up to the cabin is pretty intense but the view is worth it. There is no WiFi at this cabin and also when we arrived we had to vacuum up about a hundred flies from in front of the downstairs windows. But other than that it was a perfect stay. The air hockey table and arcade games made the stay extra fun especially since we didn't want to get out too much due to Covid. I would absolutely recommend this cabin and we hope to stay here again soon. Thanks!

53 of 141 Guest Review

Guest Rating: 9.5
James K.Fort Wayne, IN
Stayed on 07/11/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time. The view was amazing. Cabin was comfortable and had everything we needed. The only thing I noticed that probably needed addressed is ring around the top of the hot tub. Not a huge deal for us but it is noticeable. Thanks for a great stay. We will definitely use you folks again

54 of 141 Guest Review

Guest Rating: 9.9
Jessica L.Romulus, MI
Stayed on 06/28/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The most amazing views ...absolutely breathtaking

55 of 141 Guest Review

Guest Rating: 8.4
Christopher T.Mount Dora, FL
Stayed on 06/02/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 2
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Excellent cabin in a beautiful location. The road up to the cabin can be a bit tricky especially if it's raining but otherwise manageable. The cabin itself was fantastic and the views were simply amazing. However, i, must mention that the cleaning crews need to do a much better job. The floors in our cabin were visibly dirty and there were cobwebs on the fans and light fixtures. And not that it really mattered to us, but I think it should be noted that there is no wifi in this cabin.

56 of 141 Guest Review

Guest Rating: 9.0
Casey T.Pleasant Hill, TN
Stayed on 05/01/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
This cabin is very nice, although the description on the website is a little off. There are actually 2 bedrooms. We were also expecting a full size jacuzzi tub, but the jacuzzi was actually a regular sized bath tub with jacuzzi jets in it. Otherwise, this cabin is beautiful. The views are amazing. This is a nice little place for honeymooners. The screened-in porch with rocking chairs & a hot tub was definitely my favorite part of this cabin. It was very relaxing.

57 of 141 Guest Review

Guest Rating: 8.8
Kaylyn S.Lake Station , IN
Stayed on 04/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 3
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The view was awesome , very clean. The booking process was super easy and staff was very helpful . Highly recommended.

58 of 141 Guest Review

Guest Rating: 9.8
Brooke L.Belle Plaine, MN
Stayed on 11/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had the best time staying at this cabin and will definitely be back!! Gorgeous views and so nice having your own private hot tub! The only negative things I would say are the road to the cabin is very steep! You should probably have a 4wheel drive vehicle and the bed on the main floor was not the most comfortable. Otherwise everything else was perfect!!

59 of 141 Guest Review

Guest Rating: 10
Sara S.Perrysburg, OH
Stayed on 09/21/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is our fourth stay with CabinsUSA and second stay in this cabin. Never disappointed, never an issue. We love how secluded it is but yet close enough to Pigeon Forge and Townsend. Love the steep drive leading up to the cabin! Views are amazing at the cabin. There was utility work being done on the road for the cabin, made it a little inconvenient coming and going as there was no notice and the road is only big enough for one vehicle, but the utility workers were amazing and worked with us, never made an issue about having to stop and move the trucks. Will definitely be returning.

60 of 141 Guest Review

Guest Rating: 8.2
Donna J.Chinquapin, NC
Stayed on 09/01/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 7
Location: 7
Would Recommend Company: 9
Would Recommend Property: 7

61 of 141 Guest Review

Guest Rating: 9.1
Kelly T.Galesburg, MI
Stayed on 08/29/2019
Ratings:
Booking: 10
Staff: 5
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This is the 2nd time we have stayed here. It has amazing views and we love it. To get here you have to go up a really steep mountain just an FYI. The bathroom is a little odd in that the whole cabin has a vaulted ceiling so if you are in the bathroom everyone can hear what you are doing, Also the tub could use some good bleach to clean out the jets.

62 of 141 Guest Review

Guest Rating: 7.5
David /.Belton, KY
Stayed on 08/22/2019
Ratings:
Booking: 5
Staff: 8
Cleanliness: 7
Check In: 8
Value: 7
Comfort: 7
Check Out: 8
Amenities: 7
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8

63 of 141 Guest Review

Guest Rating: 10
Emily B.Guin, AL
Stayed on 08/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

64 of 141 Guest Review

Guest Rating: 10
Rachael R.Pierceton, IN
Stayed on 08/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

65 of 141 Guest Review

Guest Rating: 9.8
Kimberlee M.Roseville, MN
Stayed on 07/22/2019
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Kids and I enjoyed our stay in the cabin. It was perfectly located to all local attractions and still secluded enough to enjoy the peace & quiet. Everyone complains about the road up to the cabin. We are in the mountains. So it isn't going to be a highway if you want a little more secluded location. It was a more relaxing vacation which was very much needed. Also it stormed the first night we were there. Way too cool for words on watching the clouds come in. It went from visibility to no visibility back to visibility in a heartbeat. Never experienced that before and enjoyed it every minute. We loved the cabin.

66 of 141 Guest Review

Guest Rating: 9.6
Melanie E.Lapine, AL
Stayed on 06/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed here for our honeymoon. I booked it well in advance so there was no issue in getting the dates we wanted. I searched for a while to find the right cabin for us, and this one did not disappoint. It was a little more than I wanted to spend, but I chose it for the amazing view and it was worth it. Here's some things I took note of during our stay:

The views on the back side of the cabin were wonderful. The windows in the downstairs bedroom allows you to see it from the comfort of the bed. Someone did mention that it needed curtains in another review, but I felt they were not necessary since it was too far for anyone to see in. The hot tub works well and the screened in porch was nice. There is a dishwasher, which we only used as a drying rack because we prefer to wash by hand. There is also an ice maker in the freezer, a coffee pot, a blender, and a toaster. There are a few pots and pans, as well as grilling utensils, minus tongs. There was enough dish soap and bars of soap in the bathroom, as well as plenty of towels and a few trash bags and rolls of toilet paper. We did bring all of this because we were not sure what would be provided. There is a broom, but no dust pan which I did see in another review. We brought our own but ended up not needing it.

Several other reviews mentioned how horrible the drive to the cabin was. The road is steep and is mostly gravel, but it was not at all rough. It is narrow in most parts, so it can be difficult to pass another vehicle, which we only had to do once in our whole week there. We made it up fine in my sedan, so no 4 wheel drive needed. There was a sketchy looking bridge we did have to cross at the bottom of the hill, but the road was not nearly as bad as I had anticipated. The cleaning crew could have done a better job. I understand that you're in the mountains and there will be dirt, but some of the furniture had dust caked on it like it had not been cleaned in months. There were old cobwebs and dead bugs in most of the window sills, and we found a cell phone and a toy in the pull out couch, which leads me to believe they don't wash all of the sheets if they aren't pulled off the bed. It was not enough to complain to management, so I cannot comment on their customer service in that aspect. I would recommend bringing some kind of fan if you plan to stay downstairs. There was no ceiling fan and while there is ac, it was still hot. Also know that there is no WiFi, which was not a problem for us.

We also noticed that there was new siding on the screened porch, and trash scattered down the hill at the cabin next door. We ran into the cleaning crew one morning and she told us that there was a bear that lived down the hill and took a bag of trash from them the day before and ran off with it. From the picture it looked to be a good size, and she informed us it was the reason there was new siding on our cabin. Evidently it kept tearing the screen and had to board it up, so make sure you are careful about trash and food that is left out. All in all we enjoyed our stay and we will be booking this cabin again for our next trip!

67 of 141 Guest Review

Guest Rating: 9.7
Cody R.North Providence, RI
Stayed on 05/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had an amazing stay at Hill Topper. The pictures don’t do the view from the cabin justice and the amenities and cleanliness of the cabin were undoubtedly 10/10. I do want to mention there were a few issues getting to the cabin, but the cabin itself was perfect. First, the road up to the cabin is uneven gravel and dirt that is VERY steep and windy. Partial sections of the road up are paved, but it’s 90% dirt and gravel. I would love if the entire road up was paved, as getting up and down we’re quite scary. Second, you have to drive over a very unstable looking cement bridge to reach the road to the cabin. Other than those 2 gripes, our stay here was perfect. I’d book again and recommend CabinsUSA and this specific cabin to anybody, but be warned you have to have some courage to make it there - but when you do, the views and cabin make it well worth it.

68 of 141 Guest Review

Guest Rating: 10
Nicole R.Clinton, TN
Stayed on 04/12/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had amazing time the road to get to the cabin is very ruff but that was fine with us because that’s how we live on our roads at home lol but anyone else definitely be carful it’s off road but the only thing I was looking for was a dust pan I have a one year old and I could find the dust pan they have a broom but I made it work beautiful view and close to get to the strip to see everything

69 of 141 Guest Review

Guest Rating: 10
Tammy T.Covington, GA
Stayed on 03/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was an awesome cabin especially for the price. I read some of the reviews and was kinda leary about it but to me it wasnt that small Everything was clean and had everything we needed at the cabin the view was amazing. The decor was cute and the furniture was nice. We will definately come back and I highly recommend it. The road up is steep but we made it up in our car fine.

70 of 141 Guest Review

Guest Rating: 9.9
Nick M.Palatka, FL
Stayed on 02/18/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me and my wife had a wonderful time here at Hilltopper cabin. The road was a little sketchy at first but we made it up in our Nissan Altima. I can see if there was some snow, might have been an issue. SUV or truck recommended. The view was amazing and the location was nice as well. Not too far from Pigeon Forge where we spent most of our days but it was nice to be away from the city. Definitely recommend Cabins USA, as the cabin was very clean and had all the amenities we needed. Will be using Cabjns USA for our future vacations in the Pigeon Forge area.

71 of 141 Guest Review

Guest Rating: 9.8
Kacee B.Bimble, KY
Stayed on 02/06/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

72 of 141 Guest Review

Guest Rating: 10
Charles G.Fort Worth, TX
Stayed on 01/31/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

73 of 141 Guest Review

Guest Rating: 10
Kathy C.Mills River, NC
Stayed on 01/19/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

74 of 141 Guest Review

Guest Rating: 8.0
Brent H.Cincinnati, OH
Stayed on 01/01/2019
Ratings:
Booking: 7
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 9
Amenities: 5
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Cute. A bit tiny but knew that going in. Perfect for quick family trip mainly to Dollywood. Not a great “hanging around the cabin” cabin if you have bad weather. No internet - odd since must seem to. Clean, felt new and was good value for the point of the trip. Wish you didn’t have to go through the whole “sign up “ process for on line check in if you have used this company before. Why can’t you save a profile and if there aren’t changes, apply that to any new booking? Also wish “administrative fee” would be waived if you book 3 or more times or year. Something to reward regular return customers.

75 of 141 Guest Review

Guest Rating: 10
James B.Hamersville, OH
Stayed on 11/18/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved staying here cant wait to come back

76 of 141 Guest Review

Guest Rating: 9.5
Charlene E.Harrogate, TN
Stayed on 10/30/2018
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The view was spectacular.... it was very clean and cozy ... we will be back. thank you so much we loved it .

77 of 141 Guest Review

Guest Rating: 9.1
Travis M.Clover, VA
Stayed on 10/04/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 5
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The driveway to the cabin was very steep and this was not indicated in the description. We were driving a F150 truck, but if we had been driving my Honda Accord, it would have torn up the underside of the vehicle. I think this information needs to be provided in the description of the cabin.

78 of 141 Guest Review

Guest Rating: 10
Sara S.Perrysburg, OH
Stayed on 09/21/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Conveniently located! Far enough away to escape all the noise and traffic from, but yet close enough. Everything worked as expected, cabin was cleaned. One of our favorite cabins, will definitely be coming back.

79 of 141 Guest Review

Guest Rating: 10
Shade D.Lost Creek, KY
Stayed on 09/15/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Hilltopper is beautiful! Better than we were expecting , the view from this cabin is amazing, I was expecting a bad road up to it we made it up the hill in a Charger it's not that bad! We had 11 Turkeys in front of the cabin one morning. Ive been renting cabins for years now and I must say we all loved this cabin. It could use a few more cooking utensils but besides that this place is great!

80 of 141 Guest Review

Guest Rating: 10
Elaine E.Charlottesville, VA
Stayed on 08/27/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It's a very nice property with a very open view of the mountains. It is a steep grade getting up to the cabin so make sure that your vehicle is well maintained before booking. My family is from Vermont so the narrow dirt road didn't bother us. It was just plan your day and spend your evenings at the cabin. The space in the cabin is nice. There are two bedrooms; one in the basement area with the screened in porch with hot tub. We saw a small bear!! He just walked through checking things out one night, then went down the trail. We had kids with us but the cabin is set on a peak where it is a drop off (both sides of road) so it's not a kid friendly lawn area. We really did enjoy our time there and didn't have any problems. It is the true TN!

81 of 141 Guest Review

Guest Rating: 8.9
Karen S.Clarksville, OH
Stayed on 08/13/2018
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 8
Would Recommend Property: 9

82 of 141 Guest Review

Guest Rating: 9.8
Margaret H.Maryville, TN
Stayed on 06/08/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed for our honeymoon and live in Tn just 45 mins away. We loved the cabin and had a great time. The pool table was a little off level. But we still had a blast we will be going to this cabin again in the future.

83 of 141 Guest Review

Guest Rating: 8.9
Shannon S.Leopold, IN
Stayed on 06/03/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The view was magnificent & we enjoyed our stay.The cabin could use a few more cooking essentials and dish clothes. It could also use a good overall cleaning, especially dusting.

84 of 141 Guest Review

Guest Rating: 9.9
George A.Tulsa, OK
Stayed on 05/21/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was the fifth year in a row that we have used CABINS USA and 4th year at the Hill topper cabin. We really enjoyed our stay and look forward to returning next year. The only negative during our stay was that the cabin next to us was under construction and repairs. I understand the cabins need to be updated and fixed but would have liked to have been told of this before our stay. I come to the mountains each year to get away from noise of every day life. One whole day the workers were cutting tiles out side which was very loud and distracting. Thanks.

85 of 141 Guest Review

Guest Rating: 10
Sara R.Hebron, KY
Stayed on 04/19/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Beautiful view , beautiful cabin

86 of 141 Guest Review

Guest Rating: 9.9
Kimberly A.Tampa, FL
Stayed on 04/15/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

87 of 141 Guest Review

Guest Rating: 10
Stephanie D.Carriere, MS
Stayed on 04/06/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very clean & comfortable. It had a fantastic view & was in a very quiet area! Our first night we noticed we did not have any hot water & they sent maintenance out within an hour to repair the issue. I would recommend this cabin for couples and/or families!

88 of 141 Guest Review

Guest Rating: 8.3
Sidney J.Pass Christian, MS
Stayed on 03/23/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 5
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Beautiful location! The views were incredible! The road to the cabin takes some nerve - VERY steep in places with some asphalt pavement, but mostly gravel. Inside, we really liked the Bear coffee table - very nice touch

Some issues of note:
No broom
Upstairs bedroom door/wall construction very crude & flimsy
Dirty (cobwebs, insects, etc)
Microwave turntable doesn't work
No hangers in closet or hooks ANYWHERE in cabin for hanging towels, etc.
Furniture (especially sofas) old, smelly, & VERY uncomfortable
Microwave turntable not working
Roof tin loose over balcony - blows up in wind gust
Pool table area too tight to be functional
Freezer leaks water into refrigerator
Threshold screw heads protruding between poll table & dining area (wood to ceramic) - wrong type screws
Balcony cramped for space
Excessive amount of litter on slope behind cabin - some at cabin entrance as well
Except for the living room area, none of the window blinds actually fit the window openings (too short)

89 of 141 Guest Review

Guest Rating: 9.2
Deidra .Mufreesboro, TN
Stayed on 02/23/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
My boyfriend and I spent our 1 year anniversary here. The cabin was just what we expected. The view was amazing and the first two days great weather. Th The road was expected due to previous reviews , we drove a Chevy Cruz and it got up the gravel hills just fine. Loved the location close to everything and that helped after a long day out. Overall this cabin made our anniversary trip memorable.

90 of 141 Guest Review

Guest Rating: 8.1
Stephen C.Franklin, NC
Stayed on 01/02/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 9
Value: 7
Comfort: 7
Check Out: 9
Amenities: 5
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8

91 of 141 Guest Review

Guest Rating: 8.6
Holly S.Nicholson, GA
Stayed on 12/20/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 4

92 of 141 Guest Review

Guest Rating: 9.5
Haley H.Duncanville, AL
Stayed on 11/19/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cleaning service flushed soap down the toilet causing the toilet not to flush. We called and you all sent someone right out. Went to the grocery store got back and there was water in the refrigerator and not cool. I called and you all sent me a mini refrigerator right out. Other than that our stay was wonderful and we will definitely come back. Thank you all for a wonderful time in the Smokies.

93 of 141 Guest Review

Guest Rating: 8.5
Brianna L.Cochran, GA
Stayed on 11/09/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 3
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 0

94 of 141 Guest Review

Guest Rating: 9.8
Tate R.Peebles, OH
Stayed on 11/04/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We Loved the property and the location. Although, if we didn't have an all wheel drive vehicle we might not have been able to make it to the cabin. But that was expected after seeing the previous reviews. We did have an issue with the bathroom sink not draining and the shower curtain was not as clean as we thought it should be. There wasn't quite enough room to play all the way around the pool table, but again we knew that from previous reviews. The bed wasn't real comfortable, but after going all day on the town it didn't matter to us. The views were spectacular from our cabin and overall we had a wonderful experience! All of the negatives that we had experienced just made for a more fun and interesting experience for us. Thank You CabinsUSA for helping to make our Smokey Mountains vacation a great one!!

95 of 141 Guest Review

Guest Rating: 10
Jamie A.Greenville, NC
Stayed on 10/20/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was nice we had a problem with the toilet not flushing so I called and they sent someone out to fix it. The views are beautiful just wish they had a few curtains up but nice cabin.The drive up to the cabin is not bad we had no problem with our Camry just have to be careful. I highly recommend Cabins USA I used the express check in and check out no problems at all will definitely use them for our trip next year.

96 of 141 Guest Review

Guest Rating: 9.9
Elizabeth S.Acme, PA
Stayed on 08/28/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay was wonderful, what a great place to spend our honeymoon! Such beautiful views from this cabin. Very comfortable with great amenities. Loved how close we were to Pigeon Forge and Gatlinburg but still secluded enough to enjoy the mountains and wildlife. Great value for the money. We had such a great time, can't wait to come back and enjoy the area again!
Company Response:
Thank you for all of your kind words! We here at Cabins USA strive to give each of our guests the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to seeing you again soon!

97 of 141 Guest Review

Guest Rating: 9.5
Tami K.Lagrange, OH
Stayed on 07/16/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 6
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The Cabin was exactly the way it was described in listing. Beautiful view and fit our needs for the week perfectly. The drive up is steep, and I was thankful my husband was driving it, he seemed to enjoy it!
Somewhere along our travels on the day before we were leaving, we picked up a nail in our SUV' s tire. We came out of cabin to head into Pigeon Forge and our tire was flat as a pancake! We had not packed the spare because we needed the space for luggage, ughhh. There happened to be a cabin maintenance guy, Anthony, servicing another cabin and my husband went over to ask him for help. Anthony drove my husband down to town to get air put in the tire and brought him back up to the cabin with it. What a blessing he was to us! We had a wonderful experience with Cabins USA. Thank you!
Company Response:
Thank you for all of your kind words! We here at Cabins USA strive to give each of our guests the best stay possible while vacationing in the Smokies and our employees appreciate being recognized for their excellent customer service. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!

98 of 141 Guest Review

Guest Rating: 9.9
Arthur P.Brookfield, MO
Stayed on 06/20/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a great time close to everything road to cabin a little steep and rough but use to traveling on rough roads view fantastic hope to stay again
Company Response:
Thank you for all of your kind words! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for choosing Cabins USA and we look forward to seeing you again soon!

99 of 141 Guest Review

Guest Rating: 7.9
Tina E.Columbia, MO
Stayed on 06/17/2017
Ratings:
Booking: 8
Staff: 7
Cleanliness: 6
Check In: 9
Value: 7
Comfort: 8
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Great cabin with a gorgeous view. Staff were friendly and helpful and directions to the cabin were easy to follow. Nice amenities at the cabin, though some areas could use some updating or more thorough cleaning (rusty fridge/freezer and mildewed shower curtain).

Observation: The pool table is probably not a great idea - It's an accident waiting to happen (pool cues banging the wall/window or a ball flying off the table is not unheard of in pool). It's in a too small space and it was frustrating to play even one game.
Company Response:
Thank you for all of your kind words! We here at Cabins USA strive to give each guest the same great stay you enjoyed while vacationing in the Smokies. I apologize for the cleanliness issues you experienced during your stay. Your comments have been forwarded to our housekeeping supervisor to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for choosing Cabins USA and we look forward to seeing you again soon!

100 of 141 Guest Review

Guest Rating: 9.1
Emily D.Lebanon, VA
Stayed on 05/03/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
When looking at cabins for our anniversary trip this year, I chose Hilltopper because it had a pool table and amazing views! In reading the reviews, I saw people saying the road to the cabin was pretty rough and it really kind of is. But being from a holler in the mountains of Virginia, the road didn't bother me at all! The view was just as great as advertised! We enjoyed just hanging out looking out over the mountains. The only disappointment we had is that it had no hot tub, which I knew when booking, but I figured that would be fine because there was a Jacuzzi.. But the Jacuzzi is just like a regular bathtub :( that was really the only thing about the cabin that let me down, and the only thing that would keep me from staying at this property again
Company Response:
Thank you for taking the time to let us know about your recent stay in Hilltopper! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

101 of 141 Guest Review

Guest Rating: 9.8
Myra B.Gastonia, NC
Stayed on 04/19/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I brought my daughter up here for Spring Break and my mom and my daughter's friend. They loved it !!!!! Too excited the whole time my daughter cried on the way home she didn't want to leave. Cabin was clean and checking in was so fast and professional. That says a lot about the company itself. I just didn't like the narrow gravel path up to the cabin but everything else was awesome !!! Those cabins look just like they look on line. We were near to the attractions and I loved the view from our cabin. I'm already looking at other cabins to book because we're planning our next vacation and this was our first time coming up here and using cabinsusa.com. Tennessee is now our second home LOL :)
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

102 of 141 Guest Review

Guest Rating: 9.5
Juanita R.Pickens, SC
Stayed on 03/23/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 7
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was perfect for our stay, the location was good, great view, not far from Pigeon Forge, bird chirping every morning, didn't need no alarm clock lol, we really enjoyed our stay, just wished it was a longer stay. Thanks Cabins USA!!!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

103 of 141 Guest Review

Guest Rating: 9.5
Brent H.Cape Coral, FL
Stayed on 03/03/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
The Cabin was beautiful great spot. I read other comments about the steep climb up well they were not kidding . I don't know how you would do it if it snowed
( Were from FL) but I had a rental car so it didn't bother me to much.....And the one thing I really was looking forward to was a nice jacuzzi for me and my wife but unfortunately it was small . Small like smaller than a regular tub.... The fireplace was electric bit I knew that when booking a nice real fire would have really been beautiful...But other than that the view was beautiful... Cabin was very clean..... People if you read other reviews about the very steep climb there not kidding lol.....Bit a great place to stay

Company Response:
I am so happy to hear that you enjoyed your stay in Hilltopper! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

104 of 141 Guest Review

Guest Rating: 10
Marla M.Hialeah, FL
Stayed on 02/11/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We stayed 4 nights the cabin is in great condition very clean, the drive up there was steep its a gravel road and takes about 7 minutes to get up there we have a sedan so it was always a little scary for us, i have 2 small kids and i was most amazed with the cabel tv in the cabin the kids were able to watch all they're cartoon channels. The kitchen is fully equipped and in great condition. The master bedroom has a connection to the bathroom and the king size bed was pretty comfortable. The room downstairs is ok for adults not for kids since its on the lower level. The 1st night we arrived the water heater wasn't working we had to heat water in pans and shower that way but the following morning when we called maintenance came right away to fix it. Overall we were very happy the views in the morning are spectacular. We would stay here again!!!!
Company Response:
I am so happy to hear that you enjoyed your stay in Hilltopper! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

105 of 141 Guest Review

Guest Rating: 10
Rhonda D.Evarts, KY
Stayed on 01/13/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

106 of 141 Guest Review

Guest Rating: 9.8
Laurie S.Niles, OH
Stayed on 11/03/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We truly enjoyed our stay. The cabin was beautiful and clean. All the appliances worked and had no trouble at all. There was some traffic noise you could hear from the deck, but the view made up for it. We will definitely come back!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

107 of 141 Guest Review

Guest Rating: 9.6
Mistie R.Fairmont, NC
Stayed on 09/22/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

108 of 141 Guest Review

Guest Rating: 9.5
Emily V.North Vernon, IN
Stayed on 08/26/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was beautiful and in a great location! The cabin was super clean and perfect for us for a weekend getaway. The only thing that was some what of an issue is the drive up to the cabin. It's a gravel road straight up the mountain and it was really washed out and had huge potholes in it. I drive a Chevy Cruze and my car bottomed out going up the hill in one spot. I would recommend fixing the driveway up to the cabins for sure. Other than that I will come back again!
Company Response:
Thank you for taking the time to let us know about your recent stay in Hilltopper. Our cleaners work hard to make sure each of our cabins are thoroughly cleaned and fully stocked so all our guests have to do is walk in and start relaxing. Thank you for letting us know about the condition of the road. Your comments have been forwarded to our Owner Liaisons. They will be bringing this to the owner's attention. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

109 of 141 Guest Review

Guest Rating: 10
Deyuana P.Mc Cormick, SC
Stayed on 07/15/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
A beautiful view, just a little slight problem with the ants. But overall everything was worth it.
Company Response:
Thank you for taking the time to let us know about your recent stay in Hilltopper! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Thank you for letting us know about the issue you experienced with ants. Maintenance has been notified and will be correcting that issue. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

110 of 141 Guest Review

Guest Rating: 9.5
Heidi V.Saint Petersburg, FL
Stayed on 06/19/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Cabin was in a great location, central to everything. Road up to cabin is quite steep, but was fine to get to. Cabin was clean, but floors could use a good scrub! Kind of strange that there are no curtains or blinds in bedroom downstairs, lots of windows and very bright very early in the morning! View is like no other. Had a great time.
Company Response:
Thank you for taking the time to let us know about your recent stay in Hilltopper. We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. I apologize for the cleanliness issues you experienced. Your comments have been forwarded to our housekeeping supervisor to ensure they do not happen in the future. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

111 of 141 Guest Review

Guest Rating: 9.9
George A.Tulsa, OK
Stayed on 06/13/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our third visit to your cabins in the last 3 years. Had a great time.
Company Response:
I am so happy to hear that you enjoyed your stay in Hilltopper! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. Thank you again for your review and we look forward to having you as our guest again!

112 of 141 Guest Review

Guest Rating: 10
Danny L.Moulton, AL
Stayed on 05/28/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

113 of 141 Guest Review

Guest Rating: 10
William H.Water Valley, KY
Stayed on 06/01/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

114 of 141 Guest Review

Guest Rating: 9.8
Ronald W.Birmingham, AL
Stayed on 05/01/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We LOVED our stay at Hilltopper! The BEST view by far of any cabin we have ever rented. The road was a little washed out in areas and probably needs grading. The wildlife was entertaining and exciting.... especially the bear, whom we named Blackberry because it was in the blackberry blooms. We got great pics of it from the deck and windows. Rabbit, turkey, hawk and other critters were our visitors too. We are considering staying here again in the Fall when the leaves are changing colors. Cabins USA is #1 in our opinion!
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

115 of 141 Guest Review

Guest Rating: 9.8
Dennis .Hamersville, OH
Stayed on 04/08/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10

116 of 141 Guest Review

Guest Rating: 10
Tracy V.Bradford, TN
Stayed on 03/18/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the cabin... Have already made plans for next year... View was beautiful.... Can not say one bad thing about our stay... Thank y'all
Company Response:
I am so happy to hear that you enjoyed your stay in Hilltopper! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

117 of 141 Guest Review

Guest Rating: 10
Triste N.Sorrento, LA
Stayed on 11/21/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have used cabins USA every time we travel to Pigeon Forge, TN. The Hilltopper cabin was amazing. My kids 10 and 4 loved the down stairs room. They loved looking out at the mountain views. We absolutely loved this cabin.
Company Response:
I am so happy to hear that everyone enjoyed their stay in Hilltopper! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you experienced while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

118 of 141 Guest Review

Guest Rating: 9.9
Jacquelyn D.Manistee, MI
Stayed on 10/22/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The view from this cabin was so worth our stay here. Cabin was very clean. The pool table was probably not the best selection to put into the cabin. There was no room to even shoot the balls on the table. But we were not there for playing pool. Sat out on the deck the majority of the time just relaxing and taking in the beautiful view. The mattress on the king size bed is getting worn a bit. All in all...we would stay here again!!
Company Response:
Thank you for taking the time to let us know about your recent stay in Hilltopper! Our housekeepers work hard to make sure that each of our cabins are thoroughly cleaned and fully stocked so all our guests have to do is walk into their cabin and start relaxing. Thank you for letting us know about the mattress. Your comments have been forwarded to our Owner Liaisons and they will be speaking with the owner of the cabin regarding that issue. Thank you again for your review and thank you for choosing Cabins USA!

119 of 141 Guest Review

Guest Rating: 10
Dawn C.Raleigh, NC
Stayed on 09/24/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My husband and I had a wonderful vacation. This was our first trip away without our kids (23 and 22). The views from this sweet little cabin (Hilltopper) were breathtaking. We are looking forward to coming back and staying in another cabin from Cabins USA. The staff were very friendly and the cabin was clean. Thanks for a wonderful trip.
Company Response:
Thank you for all of your kind words! Our staff works hard to make sure that each of our guests receive the same attentive customer service you experienced when staying with us. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

120 of 141 Guest Review

Guest Rating: 9.8
Stephanie R.Bloomington, IN
Stayed on 09/11/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our stay in this cabin was perfect. I didn't want to leave. The cabin was clean, and very cozy. The view is incredible and it is so nice to wake up to each morning. The drive up to the cabin is easy. We were in a car and made it up the hill in the rain just fine. I would definitely recommend this cabin and will be staying with cabins USA again soon!
Company Response:
Thank you so much for all of your kind words and I am happy to hear that you enjoyed your stay in Hilltopper! We here at Cabins USA work hard to make sure that each of our guests have the same great experience you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

121 of 141 Guest Review

Guest Rating: 10
Katrina D.Lula, GA
Stayed on 04/11/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

122 of 141 Guest Review

Guest Rating: 9.8
Camie M.Lavergne, TN
Stayed on 03/27/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I love this cabin it has an amazing view the drive up had me feeling as if I was driving up to heaven I will be back very soon for another vacation can't wait to try a new cabin in a different location but I would recommend cabin usa to any one looking for a vacation stay in the mountains any day thanks again

123 of 141 Guest Review

Guest Rating: 10
Terry B.Rantoul, IL
Stayed on 10/31/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a great cabin to stay in and the view was breath taking.

124 of 141 Guest Review

Guest Rating: 10
Douglas O.Taylorville, IL
Stayed on 09/16/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay at the Hilltopper we rented with Cabins USA. What you see on the website is exactly what you get. The view was amazing!! We will definitely stay with Cabins USA again. At first we worried that our old Mustang wouldn't make it up the mountain side but we had no problems and I would recommend this cabin to anyone. Thank you to the friendly staff who assisted us with our stay with Cabins USA.

125 of 141 Guest Review

Guest Rating: 9.5
Tracy S.Arlington Height, IL
Stayed on 06/13/2014
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin is very nice inside. It has everything you need for your stay.The views are beautiful! Getting to the cabin is a bit challening but worth it. My only problem was the jacuzzi. When you turn it on it had back stuff coming out of it.We called to have it taken care of, and they said someone would be out to fix it but they never did.
Company Response:
Thank you for taking the time to write your review. We are glad that you had a great stay with us at Hilltopper. We apologize for the inconvenience you experienced with the jacuzzi. We have passed this along to the correct department to insure this is addressed immediately. We appreciate your feedback on your stay with us, and we hope that we will hear from you again. Do not forget about our return guest discount.

126 of 141 Guest Review

Guest Rating: 8.7
Gabrielle P.Perdido, AL
Stayed on 06/20/2014
Ratings:
Booking: 10
Staff: 8
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 9
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
Was really nice! So peaceful. It definitely needs a porch swing though. Not having one took away from the cabin to us. It doesn't have a hot tub and the pool table wasn't level. So all the balls rolled to one side. The cabin is very beautiful we would like to come back...if they add a swing.
Company Response:
Thank you for your review. We are delighted you had a great time with us at Hilltopper. We apologize this cabin did not offer every amenity that you wanted for your getaway. Please feel free to give us a call for our future stay and allow us to help you find the perfect cabin in the Smoky Mountains.

127 of 141 Guest Review

Guest Rating: 9.8
Dennis M.Whiteville, NC
Stayed on 05/22/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
the property was excellent but problem was road going up to cabin. I should have been told road was very bad dirt road. it was very narrow in certain area. If I was told i made have change cabins or except the cabin but choice was mine.
Company Response:
Thank you for your review. We apologize you were not made aware of the road condition leading up to the cabin. We do always encourage our guests to call with any questions. Again, we apologize and we will be more than happy to assist you in the future booking a cabin with different road conditions. We hope to hear from you again soon.

128 of 141 Guest Review

Guest Rating: 9.3
William L.Corinth, TX
Stayed on 11/23/2013
Ratings:
Booking: 9
Staff: 10
Cleanliness: 6
Check In: 9
Value: 10
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Fantastic property and location and a great value. If we head back to Pidgeon Forge/gatlinburg we will definitely stay there

129 of 141 Guest Review

Guest Rating: 9.1
Erica B.Lowell, MI
Stayed on 10/13/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 8
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
was a great cabin. the road below the back
of the cabin can be quite loud which was a bummer. the cabin is located on a road with only a couple
other cabins which was great. the view is beautiful. the inside of the cabin is clean and very nice. the cabin only
has a jacuzzi and no hot tub which was a big bummer for us because we like to sit in the hot tub after a long day of hiking. cabins usa staff are great to work with. will rent through
them again!

130 of 141 Guest Review

Guest Rating: 10
Danny R.Middleburg, FL
Stayed on 09/15/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

131 of 141 Guest Review

Guest Rating: 8.8
Melissa G.Vandalia, MO
Stayed on 07/31/2013
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 8
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We enjoyed our stay in Hilltopper. It was awesome to be away from town, where we could sit down and actually relax at the end of the day. It would have been nice if there was a hot tub in the screened in area of the cabin. It looked as though there were outlets ready to accommodate one. The only problem we had was with the hot water. We had hot water everywhere but the shower until we read the guest book. The hot & cold water is switched in the shower. :-) We had a great time and we would definitely book a cabin through CabinsUSA again.

132 of 141 Guest Review

Guest Rating: 9.3
Adriane S.Uhrichsville, OH
Stayed on 06/05/2013
Ratings:
Booking: 10
Staff: 9
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 7
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Cabin was fantastic for the price! The only concern I have is the lack of warning about the driveway. It is very steep and rough. We managed to make it with little problem in a full size van but not all people may be okay with driving up this driveway. It made me nervous!!!!

133 of 141 Guest Review

Guest Rating: 9.5
Johnie W.Clarkson, KY
Stayed on 04/04/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 8
Would Recommend Company: 10
Would Recommend Property: 9

134 of 141 Guest Review

Guest Rating: 9.6
Robert V.Sairfield, IL
Stayed on 03/03/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
Water froze on our last night but we were taken care of promptly. Molly is wonderfull and we always call Cabins USA for our cabin needs.
Thanks!

135 of 141 Guest Review

Guest Rating: 10
Karen F.Amelia, OH
Stayed on 02/15/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was the perfect place for us. We loved being on top of the mountains.The view is beautiful.We will be back.If you love sitting on a porch and looking at the mountains this is the cabin to be in.The cabin was beautiful also.

136 of 141 Guest Review

Guest Rating: 9.5
Elaine A.Zebulon, NC
Stayed on 10/05/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Other than a little bit of dust, the cabin was quite clean. It could use some steak knives (only one in the drawer) and maybe some wine glasses.

Overall, we were very happy with the cabin and would definitely recommend Cabins USA and the Hilltopper!

Eric and Elaine Adams

137 of 141 Guest Review

Guest Rating: 8.4
Jim E.Ft Valley, GA.
Stayed on 08/23/2012
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

138 of 141 Guest Review

Guest Rating: 7.6
Erin H.Glade Hill, VA
Stayed on 05/06/2012
Ratings:
Booking: 8
Staff: 8
Cleanliness: 6
Check In: 8
Value: 6
Comfort: 6
Check Out: 8
Amenities: 6
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice. We did have a little trouble after a bad storm, but the staff was friendly and worked well to accomadate the problems. Part of the problem was fixed, others were not, and almost seemed to be ignored. However, everything else was great! They even helped us when I had a check-out date confusion and fixed it for us!

139 of 141 Guest Review

Guest Rating: 10
Kim P.Proctorville, OH
Stayed on 04/06/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
My family and I have been coming to Pigeon Forge for the last seven years and have stayed in hotels and cabins. For the last three years we have been renting from Cabins USA and probably will while we continue to make our yearly trip. We love everything about Cabins USA and will recommend it to everyone we know.

Thank you for making our stay an enjoyable one.

The Pinkerman family

140 of 141 Guest Review

Guest Rating: 9.6
Lori C.Deltona, FL
Stayed on 04/03/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

141 of 141 Guest Review

Guest Rating: 8.2
Loren W.Toney, AL
Stayed on 03/22/2012
Ratings:
Booking: 10
Staff: 6
Cleanliness: 4
Check In: 6
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10

Book My Cabin Today!

Cabins USA Official Logo
star star star star star
2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































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Copyright 2013-2024, Cabins USA LLC, Pigeon Forge, TN

Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.

Creating an Account

Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

If a different email is on your reservation, you'll need to create a guest account with that email to manage the reservation.

When finished, an email will be sent to confirm your email address. Follow the steps in the email to complete the creation of your account.

Note: If you need to change the email address on your reservation, please contact the reservations office for further assistance.

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Once your account is created, you can start managing your reservations. Your guest reservations will show as follows:

Click on the view button to get more details about each reservation. Within the reservation, you'll be able to do three things, which are:

Submit a Trouble Ticket

Click the report issue button for maintenance needs or other concerns during your stay. Briefly describe your issue, provide contact information, and submit up to 3 photos detailing your situation if applicable.

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This must be done before check-in and per our policies. Within the request, provide a reason for cancellation and click submit. After submitting your request, one of our reservationists must complete the cancellation process before your reservation is canceled.

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For future stays with a balance open, you can make credit card payments from $50 up to the total cost of the reservation.

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If you have a future reservation and haven't completed the Express Check-In, please send your confirmation number and email used for the reservation to reservations@cabinsusa.com to request an invitation to complete the process.

After you've signed all reservation documents and paid the balance in full, you'll receive an email with your active stay information 8 hours prior to arrival, which includes the following:

Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

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Didn't find the information you needed? Contact Us for further assistance with your reservation or guest account.

Thank you for choosing us for your Smoky Mountain vacation! We look forward to helping you make your dream vacation a reality!

Warm regards,

Cabins USA

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