Guest Reviews

The cabin was overall nice. Could have been a bit cleaner, the floors weren't very clean but everything else was fine. Could use some updating in both bathrooms and some new comfortable furniture in the living area. The bed was perfect. Enjoyed the deck the most!! One hiccup occurred when we first arrived, the key code for the door lock did not work. Immediately called Cabins USA and a very nice representative stayed on the phone with me as the lock code was reset. We would definitely consider staying here again.

Beautiful and romantic vacation location! Very nice size cabin especially for just the two of us. Was given the wrong door code but this was easily fixed by a call to their office. Definitely recommend!

Positives
Beautiful place, a good location for spring to fall stays, very simply decorated (a plus in my book), a very comfortable bed, a balcony hot tub overlooking a valley, lots of lights with labeled switches
Negatives
Not a hill to be on for winter, it needs a water softener installed, the inside jet tub was filthy, the shower plumbing is very loose with not a lot of pressure, the water smells like pure copper and iron
All in all I would gladly stay here again and recommend it to others.

There was a few maintenance problems. They did bring new TV for living room, fixed kitchen light and remote in upstairs game loft. They never fixed the master bathroom main light. So it was out the whole time of our stay. You had to have the shower curtain open half way or more to take a shower and have some light from the sink light. A USA Cabin van showed up Friday night and sat outside for about 35 minutes but never came to door. You do need to upgrade your pictures . View is nothing like them, You cannot see the sunset because of overgrown trees and shrubs.

The drive to the cabin is up in the mountains and up a narrow road. The view off the back deck is beautiful mountains and you can enjoy the view from the amazing outdoor hot tub, a porch swing or while sitting at the kitchen table!
The cabin could've used a good cleaning & some new mini blinds, but overall we enjoyed our stay. It was fun to see a couple bears cross the road while outside grilling!
Tips: If you plan to use the grill you need to take your own charcoal & lighter and if you drink coffee, take your own filters and coffee!

Was super nice. Bed was a little saggy on one side but over all had great anniversary trip. Will do it again for sure. And hot tub outside leaked but still had great time. Thank you

This is our 6th time staying at serenity ridge. We love this cabin and try to book it every time we come to Gatlinburg.

The location was amazing. Had a great view, very private. Super friendly neighbor dog. Listen to the disclaimer of needing four wheel drive if weather is bad. Will definitely be using this company again. The whole process was super easy.

Great place to stay!! Peaceful with awesome views!!

Great cabin! Location was a bit secluded.

Once we found the cabin (signs had been stolen most likely but GPS did work for us) it was beautiful. The view from the back porch was breath taking. The cabin was very clean and spacious. Our son loved the game loft and slept on the futon. He loved playing pool and with the food all table. The hot tub was perfect for the cool mornings. The neighbor dog even came over to say good morning each day. The one lane road was a little scary at first and yes you definitely will need 4w drive in the winter to reach the cabin but once you figure it out it wasn't bad. Would recommend this cabin to others it is a hidden gem!!! We left a few things for the next guests and owners to enjoy.

We had an absolutely amazing time at Serenity Ridge. We came to the Smoky Mountains and Gatlinburg to celebrate our 1st Wedding Anniversary (June 4). We were very impressed with the cabin and how clean and beautiful it was. We loved relaxing in the hot tub after long days of hiking and wind down in the evenings. That was definitely a highlight of our stay at the cabin. The cabin is located in a very quiet area and the views were beautiful especially from the hot tub and the porch swings. It was such a relaxing stay. We were able to grill some of our meals at the cabin, when we weren't away in Gatlinburg and everything was very accessible. We had breakfasts and dinners on the back deck at the cute table for two looking out to the mountains. We got in a few games of pool which was fun and that was so nice having a game room upstairs. Overall, we were so impressed with the hospitality and the cabin itself and we would highly recommend this place and have it on our list to stay again in the future.

Property still needs some work done for it to be worth staying at again. The cabin was not worth the price we paid for. There was mold starting to grow in the master bath. Some sort of critter, probably a squirrel, got in the walls from a whole on the outside. The sheets had hair on them on our arrival. The place did not appear that it was thoroughly cleaned either. There were several areas where large cobwebs had formed. Under the bed had not been vacuumed in a while with other people's trash still there. The road leading up to cabin has some rough spots, so if don't have AWD/4X4 look somewhere else.

maint was quick to fix issues we had
hope to come back soon

Reservation process and all of the administrative stuff was excellent and easy. The cabin was cute and clean and perfect for a couple. The appliances could use some updating as they are stained from well water. The flyer at the cabin did say that a new well was installed. The water was clear, but still had a slight smell to it.

The cabin is situated a couple of miles from the parkway between Pigeon Forge and Gatlinburg, which was convenient. What brought this cabin down from a A- grade to a B- was the road leading up the cabin. It was very steep and the complete road was not paved. Driving up was a bit hair raising and attempting this road at night requires a steady hand and lots of light (very curvy).

Very nice cabin. Was clean and spacious. Only down side was no internet, tv worked sometime, and trash needs to be locked up. We had visitors checking the trash cans daily. No damage done but could be a concern if guest had children. Would defiantly rent again. We had a wonderful experience.

The location of the cabin is in great location but the roads leading to the cabin is in poor condition , and not truck friendly . The neighbors dog keeps coming onto the porch and the futon sofa upstairs game room was so stained and dirty that we did not even us that area. But we made the best out of our vacation loved the jacuzzi the peace and quiet all and all good cabin I would rent again from Cabin USA but this time I will check the location on google map and make sure to check past guest reviews .

We loved our stay at Serenity Ridge. The location was great, with enough privacy and a great view, while still being an easy drive to both Pigeon Forge and Gatlinburg. It was easy to book this cabin, the Cabins USA page was accurate and helpful in choosing a cabin, and staff was available when I emailed or called. The cabin, while still having a little wear and tear, was clean and cozy with nice amenities.

There are only two things that we would recommend. Firstly is to put a gate on the porch- there is a curious neighbor dog who visited from time to time. Secondly is to update the stove. We found it very difficult to use and without markings on the dials we did not know what temperature it was on when cooking or even when it was off for sure.

Overall, we are very happy with our cabin, Serenity Ridge, and with Cabins USA.

We were very pleased with the cabin. I would recommend a gate or something to separate the side porch from the back. My husband was outside on the back area and turned around and the dog from the across road the cabin was right behind him. It startled him and he hurried back inside. Also, I know you don't want to take away from the views which were great by the way! I would also say maybe a curtain on the back door and maybe a blind for the bigger part of the bay window. With no gate separating any of the porch anyone or animals can walk all the way around the cabin and look in and you would have no warning. Overall, we thoroughly enjoyed our stay!

There was a few cosmetic things that were a little bit of an eyesore. The couch was all torn up, and there was a exposed light socket. The drive up was a little scary at first but not terrible. The deck under the hot tub looks like it might need replaced soon. Overall the stay way very enjoyable.

The serenity ridge cabin was perfect. It was my birthday/vacation and it couldn't have been nicer. The cabin was clean and had everything we needed. We will be back

My boyfriend and I had a wonderful stay at Serenity Ridge! There were some nearby cabins but it was still cozy and private. The appliances were a bit outdated and there were some bugs in the cabin but I understand they are continuously updating and it's in the woods. The hot tub was perfect, the pool table is new and we even had phone service! I would definitely stay here again.

It was a BEAUTIFUL cabin, in the mountains. Exactly what I was looking for!! Close to Pigeon Forge downtown and Gatlinburg!! Was a great getaway!! We will return!

The stove was very outdated and hard to use could not see the number or temp on the knobs I would suggest newer stove , also would suggest hot pads for cooking , very good decor but would also add a few clocks even one would be good we also had to buy batteries for one the the remotes so would suggest checking remotes between visitors and maybe detail about where to find things in the cabin, we really enjoyed are stay and will be back !

Nice Cozy Cabin, the road 2the cabin is narrow, so becarefull!! Overall Had a nice time!! Cabins Usa is the Best!!

Loved the cabin and the easy checking in and out. The only issue we had was the road getting to it, definitely couldnt get to it in the winter and we almost got hit twice by speeding cars on a road that two cars could barely pass on going slow. One of the vehicles actually went out of the road and almost wrecked behind us.

Serenity Ridge was exactly what we were looking for to celebrate our 30th wedding anniversary. The location is out of the way with a great view. The hot tub was relaxing. The porch swings were great places to read. We played pool nearly every day. The cabin is clean and comfortable. We would love to come back again.

Cabin was nice but was very outdated. Would of been nice to know this before I booked, also had no WiFi and the satellite barely worked. Would only stay again if these things were fixed

We had a lovely weekend at Serenity Ridge, it truly is a serene setting to rest and refresh. The new pool table was great! For the most part the cabin met our cleanliness expectations, though it did appear it had not been recently vacuumed or dusted. The toilet plug also needs replacing - it ran continuously after flushing, also maps of the area would be helpful for navigation since there is no internet and cell phone service is spotty. Overall, we'd recommend Serenity Ridge and would gladly go back!

The pool table was unusable condition and the flooring was in need of replacement also nails on deck sticking up from wood Shrinking. These are things that need to be cared for to charge a normal price. The gravel drive was tight but I found it not an issue as others complained. If the updates are taken care of I would love to rent again.

Mis mejores vacaciones pienso volver con mi familia se los recomiendo

I loved it all. The stove and fireplace needs more instructions on how to use. Thank you

The cabin itself was beautiful. It had everything that was needed and our stay was great. The views were amazing and there was ample natural light. However, the alarm system didn't work, the bottom lock on the front door didn't work, and the road to get to the cabin is crazy dangerous.

The Cabin was really nice. The route to get to the property was unsafe. It should be a sensor or something at each end of the road to allow each vehicle knowledge of knowing someone is on the road. Its not wide enough for two car travel and it has blind spots that can cause serious damage to the family in the car and all that is involved.

Cleaning crew can do a better job. There was spider webs on the upstairs ceiling fan.
Windows were dirty.
Some of the furniture was dusty.

Everything was beyond our expectations. Had a great time Cabins USA is the best will be recommending it to our friends, family, and coworkers. We will use Cabins USA again without any hesitation. Everything was perfect .

The instructions to the Cabin was a little off, it's Blossom Hollow Rd. Not Blossom Hollow Way and there's no Cabin USA sign on the street sign leading up to the cabin. The neighbors told us they renamed the street. The pool table is missing a pool ball.


Thank You for an excellent stay

I can say I enjoyed my stay and can't wait until I go back and bring more family.

The hot tub wasn’t like the one they have posted on the website and the security system didn’t work

Cabin was perfect! Loved the location! Everything was great, will definitely recommend this location and Cabins USA for vacation destinations.

Nice cabin. Very secluded which is what I was looking for. There are a couple cabins close but never seen or heard anything. Would definitely rent again.

It was a great place to stay. Only problem I had was the well water it had a smell to it and the pool table upstairs wasn't slate and was wood and tore up on one end. The house beside us had a dog and you had to make sure not to step in dog poop on the walk way

There are a few things I would like to share about our recent visit and stay at this property. Before I share my feedback, I would like to say that we had a great stay overall and we thank you for a great experience.

The things I would like to point out that may help other enjoy their stay a bit more. The master bedroom bed is very soft and seems to be worn and used in a way it reflects a lot of use in the past. Most of our time was spent in the cabin in bed therefore the bed is probably one of the most important parts of the stay. I went through and checked the cabin and as I did, I found three things that stood out about the property. The first thing I noticed while checking to make sure all windows were secure; one of the windows located in the master bedroom was unsecure, not locked and open a bit. The second thing that stood out was a water hose that was running from one of the local homes and hooked up just off the balcony side of the cabin. The third thing was the fireplace, the timer that sets the rate the fireplace would slow to a stop at times and the igniter would kick on and off and we ended up smelling some propane/gas seeping from the fireplace when this occurred. This may be a real issue if someone sets the timer, falls asleep and the igniter goes off and propane continues to seep without the first reigniting.

With that said, we did enjoy the cabin a great deal. Thanks again and we look forward to visiting again in the future.

Best regards,
Allen Morrison

Everything about our stay was great. This is our fourth time at serinity ridge. We love the area and it being off the beaten path . It is a great cabin. The only complaint we have is the bed is not very comfortable. Other than that this is a great place to stay and we will be back.

Great location and view. Enjoyed the atmosphere and serenity

The view was gorgeous, the cabin was very clean. It felt like home away from home.

THIS CABIN WAS AMAZING!! THE VIEWS FROM EVERY WINDOW ARE BREATHTAKING!! DEFINITELY WILL BE RETURNING.

Location is great. Very clean. Would stay there again. The road was a little scary.

The view was beautiful and the property was very quiet even though there were homes beside it and across the street. We had a very nice time staying here.
My issues were the iron was broken, the bedroom fan was broken, there was no blow dryer, and the gas fireplace was not turned on even though it got into the low 60’s and high 50’s. I called about the issues and none of them were resolved. I was told that none of their properties have blow dryers, and they would try to resolve the other issues. If a repairman came out, there was no evidence of it.

Cabin was clean and views were awesome. Water had a rust smell was my only complaint.

Rented this cabin because it had a view, billiards table, and Jacuzzi . All were great except the pool table. NO chalk to play pool. It was a wooden pool table, not slate. It was completely made of wood. The rails on the table were mashed flat and had wood chips falling out of the holes in the felt. We really hoped to play pool, but this was more of a kids table. Table was very torn up, and not level. Every cabin we have got before with a pool table, have all been real billiards tables. Maybe this isn’t a big deal to some, but very unimpressive for us.

Beautiful location but difficult to find. Loved the outdoor deck, swings, and hottub. View was amazing. Cabin needed dusting especially baseboards and furniture. For the amount we paid, this should be done. I wish there was a washer and dryer for convenience. Also, probably need an exterminator. We killed several spiders and other bugs. Overall we enjoyed our stay and would go again

We had a great stay! The view was wonderful and very peaceful. There are a couple neighbors but we never saw them and the cabin was still very private. We loved sitting in the porch swing, having our meals on the little table outside, and soaking in the hot tub of an evening. Previous reviews I read said that the lights in the hot tub weren't working, however they were working during our stay. We also enjoyed the whirlpool tub, despite the rust stain others have mentioned. The bed was amazingly comfortable and I slept like a baby every night! It was a bit of a drive to get to all the attractions, but nothing too bad and we enjoyed being away from the hustle and bustle. We would definitely recommend and stay again!

Cabin was reallly nice. The stain in the jacuzzi bath tub is a little off putting and we didn’t use it because of that. The hot tub and deck was amazing along with the fireplace in the living room. We had a good time playing pool upstairs one night! The bed was veryyyy comfortable and we slept great every night! Overall we had a great stay!!

The hot tub quit working while there the last night they had someone come out about 5 hours later he fixed it the light wasent working he fixed it too the jacuzzi was very dirty had to fill and drain alot and wipes filth out after each drain.the bed was super comfortable the pool table was very bad the banks were crushed and the whole table had a lean it seemed like.overall I'd give it an 7 the pool table made me not wanna play and the jacuzzi made us not us it.

The cabin was just what we wanted. This was our second time in this cabin. The area and cabin is great just the right distance from everything. We loved our stay and will be back. The staff of cabinsusa are great and there for all your needs. Great time in the mountains. We will be back, thanks for a great time.

A cozy, rustic cabin with a view. Loved this property. Only downsides are the driveway (but that is expected for the location) and no WIFI (which is also noted in the description - just would be nice to add in the future.) The cabin was exceptionally clean. Loved the fireplace and tub. Out in the middle of no where and yet close to everything. Highly recommend a trip to Kyle Carver Orchard for dinner and Sawyers for breakfast! We will return!

Great little place for a weekend get away! The master bed was the most comfortable bed ever. Place was extremely clean and had numerous extra towels and blankets. Plenty of pots and pans if you want to cook. Great location that was close to Gatlinburg and Pigeon Forge. Only negative about the place was no WiFi. I wanted to hook up my firestick and watch a movie one night. I also did not love that there were not curtains in the living room. None of these issues were deal breakers though and I would highly recommend this place to anyone!

Our stay started with a broken Hot Tub, which was one of the main amenities we wanted. One quick call to the office that night resulted in a technician showing-up first thing the next morning! He had the Hot Tub up and running within an hour! Amazing property, great staff, and excellent service! Thank you for making our Anniversary weekend great!

The cabin was great. Loved the Jacuzzi n hot tub. The only downside was reception was not good and no Wi-Fi. The bed in master was so comfortable I think we died there each night. We will definitely return.

The view was beautiful I sat outside every morning and we had the same view from the hot tub. The cabin was very clean and nicely decorated felt like we were home. The road going to the cabin was scary the first 2 days then we started getting use to it. We would still rent the same cabin.

We enjoyed staying at the cabin. The cabin does need some TLC. Stove burner on front did not work, dishwasher did not work, and the lights in the hot tub did not work. I would recommend that cabin to anyone if those things were fixed .

I wanted something a little more easier to get to but I felt safe and secluded so that was great. I did not like that there was no washing machine or dryer otherwise everything was ok

Needed more pillows and pot s and pans.

This was our first trip and it's was so relaxing and beautiful. We will be back

The cabin was absolutely amazing. The view was beautiful and the porch it's swings were awesome. Everything was clean and there was plenty of towels. Hot tub and fireplace were great especially since our first night there was so cold! We did the check in online, which was quick and easy, so we were able to go straight to the cabin.

There was a few very small issues and 1 bigger one.

First, while there was a coffee maker there were no filters. We didn't discover this till the first morning. My husband is as grumpy as a bear without his coffee so we made do with some paper towels but grounds still got in our coffee. We picked some up that day in town.

Second, the lights on the hot tub did not work but the rest of it was fine.

Last of the small things is the tv in the bedroom wouldn't work. I don't think it was connected properly.

The one bigger issue was the oven. The dial for the oven had no numbers on it and we burned our bacon the first morning. It ticked my husband off and he refused to cook anything else in it.

We didn't call and complain about anything though! It wasn't a huge deal to us. Even the oven being a bit messed up just mean that I got to eat breakfast at Crockett's Breakfast Camp my whole vacation! :)

Just a quick warning about the roads to the cabin...it's the stuff of nightmares! Scared me to death the first time we drove up it in the dark! I wouldn't let it stop me from wanting to rent this cabin again but be prepared for it if you rent it!

Everything is great and exceeds more than what we expect. View is magnificent. just one thing that there is no signal and wifi.

The place was very nice. The road getting there was a little sketchy but it wasn't too bad. My wife and I had a great time on our honeymoon in the smokies and did not want to leave.

The only reason I am giving a five on the check in is because we thought we rented from Kimble. We went to the old Kimble building to check in just to find out we needed to go to Cabins USA building. Just a little confusing. We really liked the cabin. We loved the rap around porch and the view! Our only real complaint is the road up to the cabin. And it would be nice to have a more comfortable chair in the living room.

The cabin was comfortable and well furnished. Enjoyed the hot tub thanks to the maintenance man fixing the minor issue with the settings. Master bath could use a shower light or move current light closer. Just too dark when taking a shower. Thanks for the great service.

This cabin was adorable and super clean! It had a decent view and a great price! We will definitely use cabins USA again! The driveway is a little steep but it's the same with most cabins in the mountains. It is in a great location! 10 minutes from either pigeon forge or gatlinburg!

Serenity Ridge was a very nice and clean cabin. I would recommend this cabin and would stay there again. A washer and dryer would be nice but other than that it was great. The mattress was very comfortable. It is a quiet peaceful place to relax.

Great view.

Our second stay at this great property---we went back for a reason, and we weren't disappointed. The cabin is still lovely. The bed and hot tub and kitchenware etc seemed to be upgraded from our previous stay and the weather was perfect. Even the uber-scary driveway was recently graveled! ! Amanda, who checked us in at the Pigeon Forge Cabins USA location was super nice and helpful. Our neighbors were welcoming and even gave us a bit of history about the "holler" and Boogertown Rd. We already have and will continue to recommend this property to friends and family. We will be back!

We really enjoyed our time at "Serenity Ridge." The location was stellar, with very short drives to both the Smokys National Park and Gatlinburg. The hot tub on the back deck was one of the best models I've ever been in and my wife and I both agreed that the mattress in the master was the most comfortable mattress we have ever slept on. We loved having the extra large jacuzzi tub in the master too because we have a small child who couldn't use the hot tub, so we used it like a mini swimming pool. Haha. The cabin was well equipped with everything we needed to prepare meals in house. We had a couple minor maintenance issues upon check in and the staff came up and corrected them the same day. The one minor complaint I have is I thought the representation of the mountain view was a little misleading in the pics. I was expecting more of a "full out" mountain view based on what I saw, but it was more of a look into a small valley. Overall though, we loved the place, thought the value for the money was exceptional and would definitely recommend it to friends and family.

We absolutely loved this cabin, we will be back for sure. Thank you so much for giving us the perfect get away.

The only reason I have an 9 on the amenities, the jets on the hot tub weren't all working, other than that, it was exactly as I was hoping. Danielle helped me in August to reschedule my vacation because I had issues on my end. She treated it like it was her vacation that was being scheduled. I couldn't have asked for better care. She was also the one who checked us in on Friday, and again she was WONDERFUL! We will be back hopefully in December and will definitely be using Cabins USA!

Very pleased. Spent 3 nights and enjoyed our stay very much

I liked the cabin but rented it for 5 days for the hot tub and for 2 days the hot tub was broke

Cabin was very clean

The cabin was very comfortable and quiet and a relaxing change from the tourist scene. There were houses nearby but we never saw or heard anyone and we prefer the privacy of a remote location to the lodging in town. The only issue we had was the drive to the cabin was somewhat intimidating with the narrow road and hairpin turns especially for those of us who are not used to driving on mountain roads.

was great and save i love it ill back soon recommended

The cabin was nice and comfortable. Overall, we enjoyed our stay. One thing that could have made it better was the grill. There is a picture of it on the cabin's page, and you can see that it is a grill similar to what would be found at a state park or somewhere similar. What you can't see is that the grill is located right beside the parking area, next to the road. Also, there is no where to put any grilling tools or even the plate on which you carry out the food to be grilled. We had planned to grill a couple of nights, but determined that it would be easier to just cook inside the cabin rather than deal with the hassle of using the grill. Also, the door of the refrigerator was muddy. It looked as if the door had been dragged through the mud and then someone tried unsuccessfully to clean it. The refrigerator itself was clean inside, but we wondered what had happened to the door. Neither of these issues were deal breakers, and we did enjoy our stay.

This place is amazing!!! We stayed at Serenity Ridge and absolutely loved it there. The location is top notch. Very private and a great view of the mountains. I would definitely recommend Cabins USA to my friends and family. The only thing that I would recommend is getting a new refrigerator and replacing the carpet on the 2nd floor. Neither of these issues bothered us but some people may not be happy with it. The front of the refrigerator was badly stained with some sort of brown residue and the 2nd floor carpet was badly buckled and needs either replaced or a re-stretch. Again, neither of these bothered us at all. Overall I give this place a 10 out of 10. Absolutely beautiful.

My family had a wonderful time and will definitely return next summer, already looking at cabins to book, really enjoyed our cabin check in was awesome and so was checking out! Slightly disappointed with some of the amenities missing pool sticks, no darts for dart boards, hot tub needed a few jets looked at other then that the cabins was breath taking super clean with a awesome view, hope to use cabin USA for next June!

Our stay was great! Check in was easy and the staff was friendly. The drive to the cabin is a little rough in spots but the view from the porch is worth it. The cabin was very clean, I was really pleased with how clean the kitchen and bathrooms were especially. The hot tub is great! It was so nice to have the porch swing and the hot tub to use after spending all day in Cades Cove- very relaxing! The TV in the living room was perfect size for that room but the TV in the bedroom was very small. But that would not prevent me from renting this cabin again. Oh! the living room has really nice, what seems like almost new furniture in it- much better than what the picture shows online! And the Hot Tub was bigger and better than the picture too! We will definitely try to rent this cabin again. Thank you Cabins USA for a relaxing, peaceful getaway!

We thouroughly enjoyed our stay at Serenity Ridge !

The cabin was perfect for a couple. It was just the right size, not too small, not too big. The kitchen/bathrooms were pretty outdated, and the hot tub needed some maintenance (only 5 of the 10 jets worked), but other than that it was great! There are two other houses pretty close to the cabin, but you still feel secluded up in the mountains. Make sure your car is in good working order because the drive up to the cabin is very steep. Overall we had a great experience at Serenity Ridge!

This was a great cabin...as is every cabin we've rented from CabinsUSA. We've had nothing but great experiences and would definitely recommend you to others...as a matter of fact, we always recommend you when someone is going to TN to rent a cabin.

Our stay at Serenity Ridge couldn't have been any better. From our check-in to our check-out, everything went exceptionally well. The ladies at the front desk check-in were a pleasure to deal with. We arrived at Serenity Ridge and everything was clean, orderly and ready for our arrival. As simple as it sounds, having each light switch labled was very convenient. As stated in some reviews, there are two cabins nearby that are lived in year round, but we barely knew they were there. They did have a dog or two but they were more scared of us than we were of them. The view was very nice. It wasn't the majestic mountain views that some have, but for the price it couldn't be better. We have stayed at many different cabins over the years and this is one that we wouldn't hesitate renting again. The 9 instead of 10 for amenities is for the lack of washer/dryer and wifi; both of which we knew it didn't have. This did not hinder our enjoyment one bit. It's good to unplug every-now-and-then. The 9 instead of 10 for location is merely a personal preference because I actually like driving high in the mountains and although this cabin has one or two short, steep sections, I would have preferred to be a bit higher. Check out was super simple; called office to let them know we were checking out and that was it. As stated earlier, we would not hesitate to rent this cabin again and will recommend Cabins USA to everyone.

Thanks you for an incredible experience! Our stay in Tennessee and our trip to the Smokies was made perfect by the cozy and comfortable cabin. Having a secluded place of our own to come back to after a long day exploring and hiking was exactly what we were looking for. We did not want to leave!

It was my (our) honeymoon and first trip in using a cabin. We enjoyed the cabin and its amenities very much. It was very private even though there were other homes/cabins close (75 to 100 feet away). Though close, you still felt very private. The view was great and it was a quiet location. There are a few hairpin turns and one steep drive up on the way up - but not a problem as some have indicated. We did have a couple of problems (minor) that were dealt with very quickly by your maintenance staff (very friendly). The cabin was a short drive from Pigeon Forge. I would recommend Cabins USA again and would use their services in the future.

We enjoyed our stay. It truly was serenity in the woods. Very peaceful, clean. A piece of heaven on earth. We have recommended it already. Drive to get to cabin was a challenge but well worth the trip. Thank you for the awesome relaxing time. It was well worth it all. Would love to go there again and maybe stay longer. Would also like to try your service in others places too. Thank you, Pat

Cabin is beautiful inside. View is out of this world from back deck. Quiet location. Was on my 32nd wedding anniversary and the intimate time we spent together was amazing. Hot tub was great. Definitely looking forward to my next stay at Serenity Ridge.

Cabin itself was nice. View was obscured by dead trees that were just cut down and left down in front of the cabin. It was also more of a wooded hillside view than a "mountain" view. However, it still wasn't that bad. We had 4 people stay and the process of exchanging towels was very inconvenient. If you have a family of 4, there should be plenty of towels to last the length of the stay or a washer/dryer should be onsite.

I loved our honeymoon at Serenity Ridge! The only downfall we had was that the jacuzzi tub inside had a light switch so you had to get out of the tub to turn it on and the hot water heater seemed to not hold enough hot water to fill the tub completely. Other than that the views were awesome and we would deinately stay there again!

Loved, loved, loved it! I was there with my husband and 3 year old son for for Thanksgiving week. It was everything we could have wanted in a cabin. There are a couple local neighbors but it was very quiet and we loved using the hottub with the view the 4 nights we were there. Had an issue with the pilot light with the fireplace but they promptly sent someone out to get it going within the hour. Perfect for a couple or a small family, we would love to plan a stay at this same property sometime again soon!

We love staying at any CabinsUSA rental!!!!Serenity Ridge is amazing!!!The views are great and we have been there twice and loved the location so much!!!Your services are always great and easy to book and your staff always amazing!!!We will be back and always book thru CabinsUSA!!!!

Only problems were that most of the DVD's and Games were empty, Dart Board was basically inoperable, TV instructions were wrong to use DVD player but called and got maintence to come out at 9pm to figure it out!! Great service! All in all a great time and value!

Exceptionally beautiful views! Worth the drive from anywhere! The cabin was great. Will definitely recommend Cabins USA

We enjoyed our stay. We were honeymooners and I would just like to suggest that your company try to prepare a package or something cute for honeymooners to enjoy while on their visit. Suggestions would include: champagne, chocolates, roses, pre-packaged coupons for things to do...

All in all, the cabin was beautiful. The fireplace didn't start that first night we arrived, but we called in and it was fixed the next morning. The jacuzzi looked a bit dirty, but we just cleaned it out and all was good.

We will and have already suggested to our friends and family vacationing again out there.

We were very disappointed in the view since we had previously reserved a better cabin that was pulled. We were told that Serenity Ridge had a spectacular view but it did not. We also had several things wrong with the cabin that we had to call maintenance to fix. We felt that because of peak time of year more than one maintenance person should have been available to answer calls since it took over 24 hours for someone to come to the cabin. We were told the service order was put in the night we arrived and called. We were told someone would be there that night. We found out the order was never put in so it was put in the next morning and it was after 9pm before he was able to get there. The hot tub was WAY too HOT and we could not stay in it 5 minutes even after trying to cool it down. Neighbor was extremely nice, and we enjoyed visiting with him. Most things were very nice but we were just disappointed in some of the things and felt for the money we paid, it should have been better.

Cabin Was VERY Nice and Private Relaxing place to stay. The only thing i seen was The Hot Tub was a bit run down and might of needed a bit of work. But other than that we had a very nice relaxing and comfortable stay... And we have booked another vacation with you for next year. Around the same time at the cabin called Heavenly Haven. Im sure it will be as nice a stay as this year. :)

Thank you Very Much

Allison Teeters.