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Fishin Hole Guest Reviews

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4 Bedroom, 4 Bath, Sleeps 12, Cabin Rental
with 3 level cabin, 2 king beds, 4 queen beds, 2 full beds, bbq grill, deck, gas fireplace, game room, hot tub, wifi internet, jetted tub, resort pool, pool table, resort view, non smoking, washer/dryer
Overall Rating: 9.4 / 10

1 of 137 Guest Review

Guest Rating: 10
Latasha G.Atlanta, GA
Stayed on 11/08/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

2 of 137 Guest Review

Guest Rating: 10
Robert M.Waterford, MI
Stayed on 08/03/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great place. Close to lots of fun things to do. Easy to spend the day here and not get too bored. Enough space to have your own if you need to get away from your group for a minute.
Things that don't wareant less than a 10 but are worth mentioning:
Cleanliness. No matter how often we swept or vacuumed we always got some pet hair. Not sure where it was coming from or how much the cleaning crew can do about it but it wasn't terrible.
Comfort: the house was quite comfortable especially given the outside temps being in the 90s during our stay except the master bedroom. With the A/C unit in the upstairs bedrooms bathroom closet, most of the cold air immediately went to that room, making it a good 10 degrees cooler than the rest of the house. That made adjusting for bedtime a little difficult. Again not sure what can be done without significant work from an expert but worth mentioning.
Parking: We always had enough parking and never had any issues with the neighbors, but it was not immediately clear how many spaces this house got or where they were. We noticed some houses in the area had signs specifying which house a space belongs to. That would make it less confusing in the future.
All in all a great place to stay

3 of 137 Guest Review

Guest Rating: 8.6
Marianne E.Wilmington, NC
Stayed on 07/27/2024
Ratings:
Booking: 10
Staff: 7
Cleanliness: 8
Check In: 6
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
We enjoyed our stay immensely however they ridiculously slow response to the clogged rain floor toilet was very disappointing. We ended up going out and buying the equipment needed to fix it ourselves on the third day of no one showing up to take care of the problem. The staff, however, went out of their way to get us a grill when one was not provided and I really appreciated that

4 of 137 Guest Review

Guest Rating: 9.8
Michelle R.Cleveland, TN
Stayed on 02/23/2024
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was amazing! Booking was easy and the staff was super helpful. Location was close to town (7-8 minutes from Parkway) but still remote. Rooms were spacious. Beds were super comfortable. KItchen was stocked. The only complaints I have is that there were ants in all the bathrooms (not a ton, but enough to be annoying) and we asked for two cabins side by side and I was assured that was what we had. They were close, but not really within comfortable walking distance (up or down a huge hill) and definitely not next door as promised. We made it work though!

5 of 137 Guest Review

Guest Rating: 9.5
Tony L.Columbia, TN
Stayed on 12/13/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a very good time!

6 of 137 Guest Review

Guest Rating: 10
Brandon A.Knoxville, TN
Stayed on 09/29/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

7 of 137 Guest Review

Guest Rating: 8.9
Timothy B.Whitestown, IN
Stayed on 07/31/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7

8 of 137 Guest Review

Guest Rating: 9.9
Lelyn H.Spring Hope, NC
Stayed on 07/21/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

9 of 137 Guest Review

Guest Rating: 9.2
David S.Cusseta, GA
Stayed on 07/09/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We enjoyed our stay at the Fishin Hole cabin. There were a few things that we did find to be wrong for example the dish washer leaked, The knob in the tub on the main floor came off, the drawers on the furniture were not on the tracks or were broken. The upstairs bath tub faucet dripped. The bottom floor bedroom with bathroom in bedroom. The bathroom sink would not drain you had to hold the plug to let the water go down. And in the upstairs bedroom there was a fake fingernail on the nightstand. In the kitchen there were a few cockroaches on the countertops.

But our overall stay was very nice. The location was convenient and quiet.

10 of 137 Guest Review

Guest Rating: 9.9
Theresa R.Atmore, AL
Stayed on 06/30/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This dryer we had trouble with the dryer I think the dryer need to be upgrade other than that we had a blast enjoyed I'll stay

11 of 137 Guest Review

Guest Rating: 10
Terry A.Ninety Six, SC
Stayed on 06/08/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
dishwasher leaked water but technician came out and checked. there were some minor things that needed fixing in bathrooms(towel racks/toilet tissue holder -in downstairs bathroom). we did not report this as assumed cleaning people would report this.

We have stayed in this cabin about 3 or 4 times due is great location.

Overall very satisfied with using Cabins USA for our vacations.

12 of 137 Guest Review

Guest Rating: 9.1
Jesse H.Sinton, TX
Stayed on 05/26/2023
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We stayed at the Fishin' Hole cabin in Sevierville TN 5/26/23 - 6/1/23. Cabin is nice and a party of 10 was comfortable during our visit. Each party/couple had their own bed/room and restroom. The beds were comfortable although we found a tick in the bed in the 2nd floor bed. The sofa beds were okay for sofa beds. Noise travels throughout the cabin so there is not much noise privacy. The cabin needs some upkeep work. The broiler door on the oven was broken when we arrived, the dishwasher leaked when we used it so only used it once, the pool table was nice but only one pool stick/cue was really useable. When you advertise a game room as a "perk", the games in the room should be fully functional. We wanted to shoot pool some more but impossible with only one stick that was barely usable. The drawers must not be used much by guests as they seemed dusty in the inside and the drawers did not slide out and in easily or fell when pulled out. The tvs were too far up on the walls but we didn't watch tv much as we were out and about most of the time. For a cabin that can fit 12, the small bbq pit out front is not enough, we had to buy a bigger one and left it behind for others to use. The jacuzzi in the 3rd floor bedroom leaked sporadically even when we didn't use it. We didn't report these issues during our stay as we didn't want someone coming into the cabin while we were there or gone during the day but wanted to bring awareness to future quests before booking their stay. We would stay here again but issues need to be addressed. Overall, we had a great trip and the cabin was a great fit for all of us despite the issues.

13 of 137 Guest Review

Guest Rating: 8.3
Megan L.Tiffin, OH
Stayed on 05/11/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 6
Comfort: 7
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The downstairs bathroom toilet was messed up and would t flush and the ceiling was leaking from bathroom above on main floor. The pull out in front room was trash.. other than that it was a nice place with good location.

14 of 137 Guest Review

Guest Rating: 10
Rebecca B.Sumrall, MS
Stayed on 04/22/2023
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay at Fishin Hole. The staff went above to help us with changing cabins at the last minute. The kitchen had everything we needed to cook meals, crock pot, grill, coffee pot, bowls, pans, pots, one thing that would help is to leave more hand towels and dish cloths for the kitchen only one set was there. It was great for the 7 of us three couples and one single so everyone had their on bedroom & bath. Very quiet place and close to everything. We will stay again if in the area.

15 of 137 Guest Review

Guest Rating: 10
Tracy G.Greenville, SC
Stayed on 08/27/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had the best time ????

16 of 137 Guest Review

Guest Rating: 9.5
Tony L.Columbia, TN
Stayed on 12/14/2022
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a very good time and plan to do it again next year.

17 of 137 Guest Review

Guest Rating: 10
Jamie S.Cottontown, TN
Stayed on 12/01/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great time and thanks for sharing it cabin with us we will be back soon

18 of 137 Guest Review

Guest Rating: 9.6
Lana B.Defuniak Springs, FL
Stayed on 10/23/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 6
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

19 of 137 Guest Review

Guest Rating: 8.5
Susan M.Greer, SC
Stayed on 10/20/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 8
Would Recommend Property: 7
Guest Comments:
Everything was good. The beds downstairs did not seem like queen size they seemed more like full size. The hot tub was not working. The location was good easy to get to downtown and was very quiet area.

20 of 137 Guest Review

Guest Rating: 9.8
Christina S.Kerhonkson, NY
Stayed on 10/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

21 of 137 Guest Review

Guest Rating: 10
Terry A.Ninety Six, SC
Stayed on 06/14/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Only problem we had was needed some maintenance for the dryer and it was taken care of as requested.

Very satisfied with this location. we had previously stayed in this cabin several years back so we were familiar with location.

Would definitely recommend this cabin.

22 of 137 Guest Review

Guest Rating: 9.5
Robert B.Brunswick, OH
Stayed on 06/05/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Overall very enjoyable. Great location.

23 of 137 Guest Review

Guest Rating: 9.5
Clifford H.Kendallville, IN
Stayed on 05/30/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin is in an excellent location. Its super close to the pool. Overall a nice place. The washer and dryer are super small and the dryer takes more than one time to dry the clothes. It really needs some better furniture for the decks. However I would certainly rent this cabin again.

24 of 137 Guest Review

Guest Rating: 9.8
Krystal C.Counce, TN
Stayed on 05/16/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Toilets need to be taller. I had knee replacement recently and this was definitely an issue.
Water leak or something over entrance door, I cleaned the door but there is something all over the wood above the door. Dryer takes 3 times to dry 2 items.
But these are all fixable issues. We loved the cabin and location. The beds were good and that was the main thing.

25 of 137 Guest Review

Guest Rating: 9.5
Linda G.Chicago, IL
Stayed on 04/21/2022
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
While I enjoyed my stay, the cabin was lacking in small amenities such as larger bars of soap and facial tissue. The cabin was large enough and met my expectations in size. However, the furniture covers were badly soiled and had not been cleaned. One of the bed comforters had a big bleach spot on it, there was a used razor left in the upstairs bathroom, and the bathroom on the main floor smelled of strong urine. I immediately called the office (on Thursday) and was told that someone from maintenance would come and clean the bathroom. To my knowledge no one ever came unless they came when I was not there.

There are little changes that could be made to this cabin in order to give it 5 stars. You may want to consider updating the furniture, adding facial tissue, and cleaning the furniture. I will give this cabin 3 stars, if I return, I will consider a more luxury cabin with a 5 star rating.

26 of 137 Guest Review

Guest Rating: 9.4
Scarlett B.Moulton, AL
Stayed on 12/16/2021
Ratings:
Booking: 8
Staff: 9
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

27 of 137 Guest Review

Guest Rating: 9.4
Rhonda A.Robbinsville, NC
Stayed on 12/10/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

28 of 137 Guest Review

Guest Rating: 9.5
Scarlett A.Florence, AL
Stayed on 12/06/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Fishing hole cabin was a great vacation getaway for my family. There was only a few minor cosmetic problems but maintenance fix it right away.

29 of 137 Guest Review

Guest Rating: 8.7
Eric C.Kenna, WV
Stayed on 11/20/2021
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 8
Would Recommend Company: 9
Would Recommend Property: 9

30 of 137 Guest Review

Guest Rating: 10
John L.Troy, NY
Stayed on 10/30/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

31 of 137 Guest Review

Guest Rating: 9.4
Tony L.Columbia, TN
Stayed on 09/15/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

32 of 137 Guest Review

Guest Rating: 8.6
Donna M.Salem, OH
Stayed on 07/18/2021
Ratings:
Booking: 8
Staff: 9
Cleanliness: 6
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The location was great. The cabin was comfortable and had what we needed. The pull out couch on the bottom floor was not very clean. The floors throughout the cabin were pretty dirty. There was no lock on the garbage container so the animals got into it until I purchased a locking mechanism.
The staff was responsive to our calls. Overall a great place.

33 of 137 Guest Review

Guest Rating: 9.1
Laura N.Riverdale, GA
Stayed on 06/25/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

34 of 137 Guest Review

Guest Rating: 8.3
Sonya E.Knoxville, TN
Stayed on 06/19/2021
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 5
Comfort: 9
Check Out: 9
Amenities: 5
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
The dishwasher did not work .just two TV's came on . It was six TV .my husband want to watch the game .son watch cartoons ..that did not work well .

35 of 137 Guest Review

Guest Rating: 10
Jami M.Grundy, VA
Stayed on 05/27/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay at fishing hole, it was very nice, everything was very clean and convenient, we had our grandchildren and they loved the playground and park, which was located in front of the cabin.
The only thing we had problems with was the trash receptacle on the porch was made of hard plastic, the top was not secure and we were not able to put trash in it, due to racoons and a skunk, kept getting into it.
Other than that, we enjoyed our stay and will definitely be back. We have always booked with Cabins USA and have never had a bad experience.

36 of 137 Guest Review

Guest Rating: 7.2
Cerron M.Toledo, OH
Stayed on 05/22/2021
Ratings:
Booking: 8
Staff: 2
Cleanliness: 5
Check In: 8
Value: 7
Comfort: 7
Check Out: 8
Amenities: 7
Location: 7
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I just dont like the fact that whomever is in charge of reporting things to maintenance or house keeping is not doing a good job the first night raccoons got trash all over the porch we still had 3 days left and nobody never came to clean it up it was no broom or mop or garbage bags . So we had trash on the front porch for 3 days and we did the best we could to clean it . It was no strainer to stop up the sink to do dishes and I requested and none was brought to our cabin

37 of 137 Guest Review

Guest Rating: 9.7
David C.Myrtle Beach, SC
Stayed on 04/25/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Simply fantastic company, staff!!!!! Cabin !!!!
Cant wait to rent again

38 of 137 Guest Review

Guest Rating: 9.5
April T.Birmingham, AL
Stayed on 03/18/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Cabin was nice and close to the Parkway. Just a few complaints... There was only 1 pool stick, so we had to take turns using it while playing pool, The living room Sofas need cleaning/replaced, The 3 floor toilet runs and the yard area behind the cabin needs to be cleaned really bad. There was no wifi but we were able to connect to a public wifi server. But overall I would definitely stay in this cabin again.

39 of 137 Guest Review

Guest Rating: 9.7
Taneishwa H.29070, SC
Stayed on 02/11/2021
Ratings:
Booking: 10
Staff: 7
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

40 of 137 Guest Review

Guest Rating: 10
Anabel H.Miami, FL
Stayed on 01/08/2021
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Espectacular

41 of 137 Guest Review

Guest Rating: 9.5
Tony L.Columbia, TN
Stayed on 12/16/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
For the past several years our family has celebrated an early Christmas at the cabin. We all look forward to it each year and plan to continue.

42 of 137 Guest Review

Guest Rating: 9.4
Andrea T.Muncie, IN
Stayed on 12/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 8
Guest Comments:
The thing that cabin lacked from my perspective was Wi-Fi we couldn't watch television or stay connected to post pictures.
Company Response:
Thank you for your feedback from your recent stay at Fishin Hole! We want to let you know that Fishin Hole does have WIFI access; this info is noted in the check in information that each guest receives. We look forward to seeing you again soon! Thank you for choosing Cabins USA and Fishin Hole for your Smoky Mountain getaway!

43 of 137 Guest Review

Guest Rating: 9.8
Leonard G.Phenix City, AL
Stayed on 11/23/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

44 of 137 Guest Review

Guest Rating: 9.7
Joyce H.Mount Airy, NC
Stayed on 11/10/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 7
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have stayed in your cabins for several years and have always been well pleased. Would liked to had wifi.

45 of 137 Guest Review

Guest Rating: 9.8
Brian G.Miamisburg, OH
Stayed on 10/25/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great location to everything an able to go around the traffic on the back roads

46 of 137 Guest Review

Guest Rating: 9.7
Kevin H.Cottontown, TN
Stayed on 10/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 9
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Mattresses were not that comfortable is only negative thing. Loved the cabin and location. Cabins USA is always pleasant to deal with.

47 of 137 Guest Review

Guest Rating: 8.7
Allen T.Wilson, NC
Stayed on 09/19/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
The cabin was in a great location and very spacious. However when we arrived it had a strong Pot and cigarette smell throughout the house. The bathtubs hadn't been cleaned very well and the light in the kitchen was not working which made it difficult to see when cooking. This particular property didn't have WIFI and that is my fault for not checking closer. There were stains on one of the comforters downstairs also. The Staff was very friendly and helpful to resolve any of the issues that they could fix. We have used Cabins USA in the past and never had these issues. I am taking this as an isolated incident as we all know some times "Things Happen". The property itself is good just needs a little TLC to be great. Will definitely be using Cabins USA in the future.

48 of 137 Guest Review

Guest Rating: 9.0
Melissa S.Honea Path, SC
Stayed on 08/11/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only complaint we had were the TVs are so small and the are not HD so u can't watch Netflix.. and there were no pans to cook in. Other than that I have no complaints. We always stay with this cabins USA and this is our first issue ever.

49 of 137 Guest Review

Guest Rating: 9.8
Jennifer C.Banner, KY
Stayed on 08/09/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

50 of 137 Guest Review

Guest Rating: 10
Angela P.Atlanta, GA
Stayed on 07/22/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was very nice just what we expected. But on of the couch was stained and the other one was torn and worn out. Location was close to everything. I would definitely recommend

51 of 137 Guest Review

Guest Rating: 8.2
Janet P.Alexandria, KY
Stayed on 06/24/2020
Ratings:
Booking: 8
Staff: 10
Cleanliness: 8
Check In: 6
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 5
Would Recommend Property: 10
Guest Comments:
This cabin is really nice! It is part of a community so it is close to other cabins but that was not a problem. We ended up in the cabin after we rejected the cabin we were supposed to be in. This was definately a good option! I would definately rent this cabin again. The staff went over and above in getting us in a different cabin for our stay when the original cabin did not work out.

52 of 137 Guest Review

Guest Rating: 10
Timmy S.Narrows, VA
Stayed on 06/21/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

53 of 137 Guest Review

Guest Rating: 8.6
Valerie W.Sophia, WV
Stayed on 05/29/2020
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 7
Check Out: 9
Amenities: 10
Location: 8
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
Great cabin. Good location. Some of the beds were uncomfortably hard. The amenities were good. The game was broke but the resort pool was clean. I would recommend this cabin. It was worth the price and I would stay again. I've used cabins usa for many years they are a great booking platform for Smokey mountain vacations.

54 of 137 Guest Review

Guest Rating: 9.6
Andrea J.Viper, KY
Stayed on 03/04/2020
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Loved the place and the location to other places. The only disappointment was that the arcade game didn’t work and there were no darts for the dart board. Other than that we were very happy with the cabin.

55 of 137 Guest Review

Guest Rating: 10
Robert L.Defuniak Springs, FL
Stayed on 12/22/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

56 of 137 Guest Review

Guest Rating: 9.5
Tony L.Columbia, TN
Stayed on 12/11/2019
Ratings:
Booking: 8
Staff: 10
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Had a great time. Hope to be back next year.

57 of 137 Guest Review

Guest Rating: 9.1
Letitia C.Pelzer, SC
Stayed on 12/05/2019
Ratings:
Booking: 8
Staff: 8
Cleanliness: 10
Check In: 8
Value: 10
Comfort: 10
Check Out: 8
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I used Cabins USA to celebrate my birthday. We had a wonderful time, the only concern was we arrived after dark and there wasn’t any street lights as we looked for our cabin. This was a little frustrating but once there all was well.

58 of 137 Guest Review

Guest Rating: 9.8
Joyce H.Mount Airy, NC
Stayed on 11/05/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Didn't have wifi. We had stayed there the
Year before and had wifi. Assumed every thing was the same. Every thing else was great. I have relied on Cabins USA for visits for several years . Always very happy with service.
Company Response:
Thank you for your review, Joyce! This cabin does have WiFi. We are unsure of why you may not have been able to connect to it. Any time you encounter a situation like this, please do not hesitate to call us so that we can either help troubleshoot the issue over the phone or send out one of our 24/7 Maintenance Technicians to assist you to resolve any issues. We look forward to having you come back and stay with us again!

59 of 137 Guest Review

Guest Rating: 8.8
Angela L.Sumter, SC
Stayed on 10/23/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 5
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
The Fishin Hole is a spacious cabin with a great layout offering much privacy on 3 separate floors. The location is excellent. Parking is very easy, on level ground and is very spacious. We easily parked 2 tahoes with room for atleast another vehicle. The resort area is nice and feels safe. With that said, the cabin has a few issues that would greatly improve it. First and foremost, the beds are absolutely horrible and I can sleep pretty much anywhere. They are the hardest beds we had ever tried to lay on. I don't think it's that they are old, they are just outrageously hard. The brown leather loveseat in the great room is extremely worn with tears and looks awful for such a nice cabin. The fireplace would not come on in the top floor master suite and the exhaust fan light was out in that bathroom. Water pressure was good and never ran out of hot water. Porches needed a good cleaning too but we could live with that. Honestly, if beds were better I could live with the rest of it and would rent this cabin again however not until this would be done. It did appear that all the flooring in the cabin has recently been replaced. On our last night we are thinking a bear got in our outside trash container because it is very large with a large pretty heavy lid and by morning the lid was thrown off and both cans were thrown out of the container and garbage thrown everywhere. We did our best to pick it all up from the porch but couldn't pick it up all down the mountain. It would have been hard for a small animal such as a raccoon we think to have done this. We had hoped to spot a bear . Too bad we didn't if that was the case. I am sure we would have been shocked though to find a bear on the porch. As always, Cabins USA is great to work with and we highly recommend them as we have used them for years and stayed in numerous cabins.

60 of 137 Guest Review

Guest Rating: 8.8
Pamela C.Springfield, OH
Stayed on 10/07/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 8
Guest Comments:
My family and I enjoyed our stay at Fishin’ Hole. The cabin’s location was perfect with quick access to activities and restaurants in Pigeon Forge with no mountain roads. Size and amenities were very good for our vacation. We were not pleased with the condition of the beds; they desperately need replacing. Also, the floors and other surfaces, tables and chairs, appeared to not have been cleaned or mopped in quite some time. The bed skirt in the main floor bedroom appeared to have not been washed in a very long time.
One safety concern for young children using the playground was an open pit of stagnant water adjoining the playground.
Overall, we enjoyed our stay and would consider staying again if the beds and lack of cleanliness issues were addressed.

61 of 137 Guest Review

Guest Rating: 9.2
Heather M.Cawood, KY
Stayed on 09/20/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 6
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Overall great cabin and location. Beds are horrible, couldn't sleep well on the old worn out mattress.

62 of 137 Guest Review

Guest Rating: 9.5
Drema G.Christiansburg, VA
Stayed on 09/15/2019
Ratings:
Booking: 8
Staff: 9
Cleanliness: 10
Check In: 9
Value: 9
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10

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Guest Rating: 10
Melinda M.Spring Creek, TN
Stayed on 08/30/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Second year to rent from Cabins USA and will continue to for future vacations.

64 of 137 Guest Review

Guest Rating: 9.7
Jerry G.E Hampton, CT
Stayed on 08/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The only problem was no secure wifi. Tech did come out and said owner has to set up secure wifi.

65 of 137 Guest Review

Guest Rating: 9.2
Dan S.Newark, OH
Stayed on 08/03/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 10
Guest Comments:
Fishin Hole was a great cabin in a very good location. It was quiet and peaceful, yet close to the main strip. It had enough space for our extended family to stay in and not always be on top of one another. The two master suites were a great plus. We enjoyed the pool that was close to the cabin. That being said, there were some things that would make it even better. Upon our arrival, we had a broken kitchen chair rung, a hot tub with jets that did not blow hardly at all, a broken hot tub cover, and some mold on the beam in the downstairs bathroom. Those were reported, and a crew member responded in a timely manner, bringing us a new chair, checking out the hot tub and getting pictures of the cover and mold. In addition, the beds in the cabin were hard and uncomfortable. They caused some back pain/discomfort and headaches among some of our party members. (We were all 55 and younger.) There were some broken blinds throughout the cabin, no potholders in the kitchen, and we could have used some more silverware. Also, the cupboards in the kitchen and upstairs bedroom/bathroom were sticky (from grease?) and needed a good cleaning. I noticed the broken blinds, uncomfortable mattresses, and broken dining chair were reported in previous review posts as well. Overall, Fishin Hole is a good cabin. We enjoyed our stay. It just needs some issues taken care of to make it exemplary. Cabins USA was great to work with. Thank you!

66 of 137 Guest Review

Guest Rating: 10
Kathleen K.Berkley, MI
Stayed on 07/27/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We totally loved the cabin!! Each family had their own floor (son and grandson top floor, main floor my daughter and myself, bottom floor my daughter and her 3 sons. If we needed a little time out we went to our own floor. We loved how close we were to everything we wanted to see and do. Would recommend highly!!

67 of 137 Guest Review

Guest Rating: 9.3
Sue O.Champaign, IL
Stayed on 07/18/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This cabin was just like it looked online. It was comfortable, large, open and very clean! It was within minutes of all the great entertainment. It was a little pricey, but worth it. I have already recommended it to some friends and will definitely come back and stay there next time. Very nice place!!!

68 of 137 Guest Review

Guest Rating: 8.9
James &.Bucyrus, OH
Stayed on 07/01/2019
Ratings:
Booking: 9
Staff: 10
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

69 of 137 Guest Review

Guest Rating: 9.5
Mari W.Louisville, KY
Stayed on 06/14/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
Nice cabin loved the location of the cabin. The t.v's could've been bigger and the beds a bit more comfortable. Other than that the cabin was really nice.
I would recommend this cabin and I will most certainly
rent from Cabins USA again.

70 of 137 Guest Review

Guest Rating: 9.8
Tracie L.Eastpointe, MI
Stayed on 05/17/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a wonderful stay at the Fishin Hole! The location was prefect and surrounding activities really made for an enjoyable stay. The only issue we had was that some of our blinds were broke and there was one dining chair that was broke. Our experience was so great it out weighed those minor cosmetic issues. I would definitely recommend Cabins USA!

71 of 137 Guest Review

Guest Rating: 9.4
Debbie S.Hamilton, OH
Stayed on 04/10/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
the remotes dont work. The bathtub in master bedroom wasn't very clean. The blinds in master bedroom were broke at bottom.

72 of 137 Guest Review

Guest Rating: 10
Ashley W.Birmingham, AL
Stayed on 03/01/2019
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was my first time staying at a cabin and I am soooooo happy I chose Cabins USA. The staff was very helpful and answered all questions and concerns I had. The check in and check out process was very easy. The cabin itself was nice and inviting. I will most definitely book my next cabin here:)!

73 of 137 Guest Review

Guest Rating: 9.0
Richard H.Decatur, GA
Stayed on 01/25/2019
Ratings:
Booking: 9
Staff: 9
Cleanliness: 8
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 10
Would Recommend Property: 9

74 of 137 Guest Review

Guest Rating: 9.1
Tony L.Columbia, TN
Stayed on 12/12/2018
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 8
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
For the most part everything was very good. We could have used a couple more chairs at the dinning table or some stools to sit at the bar.
Also one more chair is needed in the living room area. Other than that the stay was very nice and we plan to come back next year before Christmas.

75 of 137 Guest Review

Guest Rating: 10
Joyce H.Mount Airy, NC
Stayed on 11/06/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Great experience as always.

76 of 137 Guest Review

Guest Rating: 9.2
Brittany C.Sharpsburg, KY
Stayed on 11/02/2018
Ratings:
Booking: 9
Staff: 9
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 5
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay over the past weekend in the Fishin' Hole cabin. It was VERY conveniently located to the main drag taking you into Pigeon Forge. I would highly recommend this cabin to others.

The beds were a little uncomfortable but other than that everything was great!

77 of 137 Guest Review

Guest Rating: 10
Rhonda K.Prospect, TN
Stayed on 10/04/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We really enjoyed our stay

78 of 137 Guest Review

Guest Rating: 10
Jason W.Sevierville, TN
Stayed on 09/04/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Staff was incredibly helpful and accommodating in the short time frame of us needing lodging. Everything was handled via email and phone. The kids loved the pool that is right beside it and cabin was equipped with everything we needed except for clothes and bath supplies. Our 3 year old wanted to spend the whole stay at the pond feeding the fish. There's some BIG ONE's in there! Angela Cain stood out as one of the employees that made our experience so incredible. Thank you for the great time, we will definitely return.

79 of 137 Guest Review

Guest Rating: 9.5
Janet L.West Milton, OH
Stayed on 08/12/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9
Guest Comments:
The cabin was awesome and easy access for us since we had small children didn't want to go way up in the mountains. Everyone had a great time. The only thing was there were things that need to be fixed or inculded: no broom, no lock or way to keep outdoor trash contained (Skunks loved getting into our trash, lucky for us we never got sprayed), bathroom downstairs had the toilet holder broken, not enough silverware for everyone, hot tub barely got above 90 degrees.

80 of 137 Guest Review

Guest Rating: 8.1
Karen S.New Castle, PA
Stayed on 08/17/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
Jacuzzi tub was not working out whole stay there except last day when they sent someone out to fix it, manager brittany was very nice and accommodating with us, no broom in the cabin so we had to use vacuum to clean the best we can

81 of 137 Guest Review

Guest Rating: 8.6
Denver Y.Manchester, OH
Stayed on 06/09/2018
Ratings:
Booking: 9
Staff: 8
Cleanliness: 9
Check In: 6
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9

82 of 137 Guest Review

Guest Rating: 8.9
Darryl F.Jonesville, VA
Stayed on 05/21/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 3
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 5
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay at the Fishin-Hole Cabin but when we first got there the place was barley cleaned. It was like the cleaning service walked out and left it undone. This has happened twice. The first time it happened the cabin wasn't cleaned at all and we had to find another place to stay. Cabins USA should check the cabins after they have been cleaned to make sure they are clean and ready for the next vacationers. I've never had to worry about a condo being uncleaned when I get one. I most likely will get a condo next time.

83 of 137 Guest Review

Guest Rating: 8.0
Daniel P.Mount Vernon, KY
Stayed on 04/30/2018
Ratings:
Booking: 9
Staff: 10
Cleanliness: 5
Check In: 10
Value: 7
Comfort: 7
Check Out: 10
Amenities: 5
Location: 10
Would Recommend Company: 10
Would Recommend Property: 5
Guest Comments:
The cabin has some definite faults. Several interior doors had non-working locks, there are noticeable gaps around a couple windows that are completely open to the outside, and both the pool table and Galaga arcade game are very worn and damaged.

The positive; the location is perfectly located just off the strip to allow for an escape from the noise but is still just a few minutes away from all the attractions.

The CabinsUsa staff were excellent with us and the ability to check in and out electronically made the entire process seamless. We’ll definitely be staying with CabinsUsa again!

84 of 137 Guest Review

Guest Rating: 9.3
Kenneth D.Jonesboro, GA
Stayed on 04/05/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 7
Comfort: 9
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 10
Would Recommend Property: 10

85 of 137 Guest Review

Guest Rating: 10
Shelby D.Connersville, IN
Stayed on 03/18/2018
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

86 of 137 Guest Review

Guest Rating: 10
Janet K.Rushville, IN
Stayed on 10/29/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was our 3rd time to stay with Cabins USA and our 2nd time at the "Fishing Hole". We are very satisfied with the complete experience. We will soon book our next stay at the Fishing Hole. The Staff was very courteous and polite and was attentive to our needs. If all cabin rentals in the Smokies could be as great as ours, you would never have any space available, they would be booked solid. Thanks Cabins USA.

87 of 137 Guest Review

Guest Rating: 8.3
Cindy H.Greenville, SC
Stayed on 10/19/2017
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 7
Comfort: 7
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
Nice cabin. Great location. Wish it had Wi-Fi. Also, television in game room was for games & DVD's only.

88 of 137 Guest Review

Guest Rating: 8.6
Linda H.Tipp. City, OH
Stayed on 10/12/2017
Ratings:
Booking: 9
Staff: 4
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:



Perfect location. The issues that we had was the beds were not very comfortable, the mirror was missing in one bathroom

downstairs, the tv in the living room was to small, the ac upstairs did not work , called and problem taken care of in a couple hours,

too few cooking pots and pans and dishes. We all enjoyed our stay. Thank You

89 of 137 Guest Review

Guest Rating: 10
Penny S.Christiansburg, VA
Stayed on 07/30/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Me, my husband ,our 4 children, daughter in law and 3 grandchildren stayed . Everyone loved the cabin , the pool area was beautiful. We have stayed many times at other locations and always bring extra items, but you did very well with trash bags, detergent etc. The cabin was very clean, in a very convenient, lovely surrounding area. Very reasonably priced.
Having a TV in each room and guest WiFi was a plus.
We will definitely stay with you again, I know my children will recommend you and already have!

90 of 137 Guest Review

Guest Rating: 9.4
Bernita C.Cincinnati, OH
Stayed on 07/25/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 8
Comfort: 7
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

91 of 137 Guest Review

Guest Rating: 8.7
Sharon B.Madison, IN
Stayed on 05/11/2017
Ratings:
Booking: 9
Staff: 9
Cleanliness: 6
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
All went well this time. Cabin was comfortable, however house keeping needs to dust light fixtures and clean the window sills. Also, it would be great if there were screens in the windows and patio doors. Would save on AC. I will also remember to ask you to turn on AC the morning of arrival. It took all afternoon and night to cool the upstairs while I had to go down and close vents in the basement because it got so cold. I will probably stay at this particular cabin again. It was one of the nicer ones of the several I have used. I come down 6-7 times a year and depending on how many people I have with me we rent cabins several times. What will be the name of the cabin under construction up on the hill. Had friends staying in Easy Living and it is 2 cabins down from that.
Company Response:
Thank you for taking the time to let us know about your recent stay in Fishin Hole! We here at Cabins USA work hard to ensure each of our guests have the best stay possible while vacationing in the Smokies. I apologize for the cleanliness issues you experienced during your stay. Your comments have been forwarded to our housekeeping supervisor and she will be bringing this to the cleaner's attention. Thank you for choosing Cabins USA and we look forward to having you as our guest again soon!

92 of 137 Guest Review

Guest Rating: 9.2
Michele W.Cynthiana, KY
Stayed on 04/02/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 7
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We really did enjoy our stay there. The remodel was nice. The only issue we had was the water pressure in the bathrooms. The water in the tubs didn't want to go down. The pool wasn't uncovered while we where there. Overall we really did enjoy it and already planning to come back next year.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. I apologize for the issues you experienced with the water pressure. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an extra discount. Thank you again for your review and thank you for choosing Cabins USA!

93 of 137 Guest Review

Guest Rating: 9.0
Vicki O.Greencastle, IN
Stayed on 03/25/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 9
Comfort: 8
Check Out: 10
Amenities: 6
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We loved our stay at the cabin. It was great! Clean! We will be back. Very pretty, well decorated. Plenty of room. Close to the pool and pond.

My only concern was the fact that when we arrived, we didn't have wash clothes in all the bathrooms, 2 little bars of soap for 4 bathrooms and no extra trash bags for the kitchen trash can. I went out to Walmart and bought little bars of soap and washcloths. We just kept emptying the trash can and crossing our fingers, the bag didn't break. If people need to bring their own, this should be made known ahead of time.

We had a couple of small issues and the company was right on it and fixed it in no time.

I would suggest that you get rid of the Atari game. It was quite old and didn't work well. You need a sign on the front porch with the name of the cabin. That would make it easier to find.
Company Response:
Thank you for taking the time to let us know about your stay in Fishin Hole! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. Your comments regarding the lack of towels have been forwarded to our housekeeping supervisor to be addressed.. Our Owner Liaisons have also been notified about the condition of the Atari game. That has been forwarded to the owner to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

94 of 137 Guest Review

Guest Rating: 9.7
Quantessia Y.Troy, AL
Stayed on 02/24/2017
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 7
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
I had a great experience! It's a beautiful cabin! I was absolutely satisfied. I just wish that there was a better grill.
Company Response:
I am so happy to hear that you enjoyed your stay in Fishin Hole! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

95 of 137 Guest Review

Guest Rating: 9.8
Sara S.Somerset, KY
Stayed on 12/02/2016
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
New remodeled. The cabin still had a super strong varnish smell. Had to open doors and windows the whole time to help air the smells out. Was suppose to have been Christmas decorated but wasn't yet, however with everything going on in the area it was understandable. Cabin was amazing and would definitely stay again.
Company Response:
Thank you for taking the time to let us know about your recent stay in Fishin Hole! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. I apologize for the issue you experienced with the smell. Your comments have been forwarded to our maintenance department to be addressed. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

96 of 137 Guest Review

Guest Rating: 10
Kara B.Corinth, MS
Stayed on 11/19/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

97 of 137 Guest Review

Guest Rating: 9.7
Janet K.Rushville, IN
Stayed on 10/29/2016
Ratings:
Booking: 9
Staff: 10
Cleanliness: 10
Check In: 9
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our experience was very satisfactory. Upon arrival we had issues with first assigned cabin and asked the check-in desk to find us another cabin in a different location. Within 15 minutes we had a new cabin that was closer to Parkway and much easier to access. They called us on 2nd day and inquired about our new assignment and was there any problems or complaints. The ladies at the desk were very courteous, efficient, and very helpful. The cabin exceeded our expectations. Our visit was exceptional. Thank you. Janet Kile & guests
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

98 of 137 Guest Review

Guest Rating: 9.0
Angelia T.Milner, GA
Stayed on 11/04/2016
Ratings:
Booking: 8
Staff: 9
Cleanliness: 10
Check In: 8
Value: 9
Comfort: 9
Check Out: 10
Amenities: 9
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We really enjoyed it and we definitely will come back again.
Company Response:
I am so happy to hear you enjoyed your stay in Fishin Hole! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

99 of 137 Guest Review

Guest Rating: 8.7
Diane W.Hambleton, WV
Stayed on 10/09/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 7

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Guest Rating: 9.9
Marla &.Owensboro, KY
Stayed on 09/01/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Really enjoy our stay will be making this a yearly trip.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

101 of 137 Guest Review

Guest Rating: 10
Jessica S.New Tazewell, TN
Stayed on 08/08/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
It was a beautiful place had plenty of cookware and everything you need love the location peace and quiet and relaxing definitely would go back
Company Response:
Thank you for all of your kind words!When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

102 of 137 Guest Review

Guest Rating: 9.6
Denver Y.Aberdeen, OH
Stayed on 06/04/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 6
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Was a great time and a great cabin. The only problem we had was having to wait on the inspector to leave when we arrived at our cabin after being told we were all set at check in to enjoy our cabin.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure each of our guests have the best stay possible while vacationing in the Smokies. I apologize for your wait. We like to ensure each of our cabins are cleaned and maintained to our high standards, but your comments have been forwarded to ensure this does not happen in the future. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and we look forward to having you as our guest again!

103 of 137 Guest Review

Guest Rating: 10
Zandra R.Ooltewah, TN
Stayed on 03/24/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

104 of 137 Guest Review

Guest Rating: 9.9
Kay C.Lagrange, GA
Stayed on 02/20/2016
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 9
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We had a great visit and we will use cabinusa again !!!
Company Response:
I am so happy to hear that you enjoyed your stay in Fishin Hole! When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

105 of 137 Guest Review

Guest Rating: 9.4
Barbara O.Falkville, AL
Stayed on 11/10/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 9
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

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Guest Rating: 10
Doris B.Clarksville, TN
Stayed on 11/24/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family book with cabins USA for the 2015 Thanksgiving holidays we had a excellent experience! The view was just beautiful, the staff was so friendly. I highly recommend cabins USA 2 all who made need a getaway! We definitely will be booking again.
Company Response:
Thank you for all of your kind words! We here at Cabins USA work hard to make sure that each of our guests have the same great stay you enjoyed while vacationing in the Smokies. When you are ready to stay with us again, please mention you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

107 of 137 Guest Review

Guest Rating: 9.7
Gary C.Mt Lookout, WV
Stayed on 11/20/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 8
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 9

108 of 137 Guest Review

Guest Rating: 10
Maxcy S.Union, SC
Stayed on 08/27/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Fishin hole was a great location to stay in,the room were greatly detailed. The only problems we had was the outdoor trash been wasn't large enough also the jacuzzi button were hard to use.
Company Response:
Thank you for taking the time to let us know about your recent stay in Fishin Hole! The owners of our cabins work hard to make sure their cabins are beautifully decorated for our guest's enjoyment. I apologize for the problems with the jacuzzi button. Your review has been forwarded on to our maintenance department so we can make sure any issues are corrected. When you are ready to stay with us again, please let our reservationists know you are a return guest for an additional discount. Thank you again for your review and thank you for choosing Cabins USA!

109 of 137 Guest Review

Guest Rating: 9.8
Jasan B.Fort Branch, IN
Stayed on 07/12/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Loved the location. We were close to everything yet still away from it all in a nice quiet area. The cabin was beautiful just a lil dusty on the fireplace and windowsills. We will definitely go through Cabins Usa on our next visit !
Company Response:
I am so happy to hear that you enjoyed your stay in Fishin Hole! I apologize for the cleanliness issues you experienced. Our housekeepers have been made aware and will be correcting that issue. When you are ready to make reservations again, make sure that you let our reservationists know that you are a return guest for an additional discount. Thank you for choosing Cabins USA and we look forward to having you as our guest again!

110 of 137 Guest Review

Guest Rating: 10
Terry D.Ninety Six, SC
Stayed on 06/15/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Like the cabin and the location. 2nd time we have stayed in this cabin.
Had to call about air conditioner , had someone out to check and fix in an appropriate time.
Company Response:
Thank you so much for telling us about your recent stay in Fishin Hole! I apologize for the issues you had with the air conditioning, but I am happy to hear that we were able to take care of that for you. Our maintenance department is always available to help our guests. Please feel free to contact one of our reservationists when you're ready to make your next reservations. They are always more than happy to help our guests find the perfect cabin. Thank you again for your review and we look forward to having you as our guest again!

111 of 137 Guest Review

Guest Rating: 8.2
Melinda P.Winchester, IN
Stayed on 05/15/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 5
Check In: 6
Value: 10
Comfort: 6
Check Out: 10
Amenities: 7
Location: 6
Would Recommend Company: 10
Would Recommend Property: 10

112 of 137 Guest Review

Guest Rating: 9.5
Alysia D.Oneida, KY
Stayed on 04/16/2015
Ratings:
Booking: 10
Staff: 9
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 6
Guest Comments:
We have stayed with Cabins USA numerous times and this cabin was just average. I would stay in it again if I had a smaller group. The only thing I really disliked was that only one of the outlets in the kitchen operated correctly. The location of the cabin is perfect, we always try to stay in that area. Overall a good weekend and a good experience.

113 of 137 Guest Review

Guest Rating: 10
Stephanie V.Bristol, TN
Stayed on 02/20/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

114 of 137 Guest Review

Guest Rating: 10
Margaret N.Houston, OH
Stayed on 04/03/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our family enjoyed the Fishing Hole. We have stayed with Cabins USA before & have always been satisfied. The beds were comfortable, bathrooms were clean. There were plenty of dishes & cook wear for our family. All in all a good experience. The staff at check in were most pleasant . They also called to check with us & make sure everything was satisfactory. We enjoyed our Family Easter week end retreat. We will choose Cabins USA in the future.

115 of 137 Guest Review

Guest Rating: 9.8
Chad K.Merrill, MI
Stayed on 03/29/2015
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

116 of 137 Guest Review

Guest Rating: 8.3
Jan C.Leicester, NC
Stayed on 11/07/2014
Ratings:
Booking: 10
Staff: 5
Cleanliness: 7
Check In: 4
Value: 7
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The cabin was wonderful! Could use a few more bowls & pots but everything else was great! Loved the location. The pool table was a big hit!
Company Response:
Thank you for choosing Cabins USA. We appreciate you taking the time to write your review. Cabins USA prides ourselves on keeping our cabins well stocked and maintained. Please always feel free to call our office if you feel the cabin is not stocked with the basic needs for your stay. We will always do our best to bring satisfaction to each and every guest. We hope that we will hear from you again soon.

117 of 137 Guest Review

Guest Rating: 8.9
Marie S.Martinsville, VA
Stayed on 09/21/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 8
Would Recommend Property: 8
Guest Comments:
The cabin was nice and we enjoyed the stay. TV's in the none of bedrooms worked well, so don't expect to watch TV at night! They did try to repair them but that was useless. The price was dropped from booking time by all most $100.00 per night. Which I was not able to take advantage of because I was 1 day under the 14 day non refund deadline I could not cancel and rebook at the reduced price and get by deposit back. I did not think that was good business for a returning customer. But it is what it is! So I suggest checking the web site often to see if the price has dropped.
Company Response:
Thank you for your review. We apologize for any inconvenience you may have experienced with us. Charter has decided to upgrade their cable service to digital; therefore, ever TV would need a box in order to have cable. We have been working with Charter to get this set up in every cabin. Charter has scheduled for the boxes at this cabin to be installed this week. Also, our prices do fluctuate online. The prices may increase or decrease the closer or further the dates are. Unfortunately per our reservation policies our deposit is non-refundable, and you have any time up to before fourteen days of your arrival date to make changes; however, we can not decrease the price of the cabin that you have already reserved if you are paying more than the online price. We do not charge you more when we increase the price after you have booked; therefore, we also cannot decrease the price. We appreciate your feedback on your stay with us, and we hope that we will hear from you again soon.

118 of 137 Guest Review

Guest Rating: 8.9
Cathy M.Lancaster, OH
Stayed on 08/02/2014
Ratings:
Booking: 10
Staff: 9
Cleanliness: 9
Check In: 7
Value: 8
Comfort: 8
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 9
Would Recommend Property: 9

119 of 137 Guest Review

Guest Rating: 9.8
Mary D.Huntsville, AL
Stayed on 07/30/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

120 of 137 Guest Review

Guest Rating: 10
Brian W.Point Pleasant, WV
Stayed on 07/12/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

121 of 137 Guest Review

Guest Rating: 9.8
Thomas A.Mt. Vernon, KY
Stayed on 06/29/2014
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 9
Comfort: 10
Check Out: 10
Amenities: 9
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Our first cabin rental... we would definitely rent it again! Cabins USA (Cabins at the Crossing) was a great location. This cabin was on the outer side of the loop and was very quiet. The cabin, bedding, towels, dishes, bathrooms, and everything was very clean and inspired confidence. A few things (like the pool table) showed use but was serviceable and clean. It took a little bit to figure out the multiple remotes per room, and one or two were missing, but the staff responded quickly to remedy those situations by bringing replacements. There was a missing cable box in the game room, but we used that tv for a Xbox and did not miss it. The 1980's video game shown in the pictures did not work, but we did not miss it either. The hot tub was nice. The AC worked great! And the staff were quick to respond and called to ensure everything was okay multiple times. They were very polite and professional. Overall, the cabin was very nice and we would not hesitate to recommend it to others!
Company Response:
Thank you for taking the time to write your review. We are delighted that you had a wonderful experience with us at Fishin Hole. We appreciate all your feedback on your stay with us. We apologize for any inconvenience you experienced during your stay, but we are delighted were able to respond to any issues in a timely manner. We appreciate all your recommendations and we look forward to hearing from you again soon.

122 of 137 Guest Review

Guest Rating: 8.0
Henry S.Decatur, AL
Stayed on 07/14/2013
Ratings:
Booking: 8
Staff: 8
Cleanliness: 8
Check In: 8
Value: 8
Comfort: 8
Check Out: 9
Amenities: 7
Location: 8
Would Recommend Company: 8
Would Recommend Property: 8

123 of 137 Guest Review

Guest Rating: 8.5
Nelda D.Nicholasville, KY
Stayed on 07/03/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 6
Comfort: 5
Check Out: 10
Amenities: 6
Location: 10
Would Recommend Company: 10
Would Recommend Property: 7
Guest Comments:
Last year (2012) The Fishing Hole had upgraded and it was great seeing the new look. This year it was back to the old, the bedding was not as good, the air-conditioning did not work the first two days (maintenance was great), lights bulbs in the kitchen were out (one was still working), just an overall, 'I'm tired" feeling with the cabin. But we will be back next year, the four grandboys love that Galaga arcade in the basement. And if the air is not working, I won't wait to call! Sweating all night is not my idea of fun.

124 of 137 Guest Review

Guest Rating: 8.7
Bobby D.Boiling Springs, NC
Stayed on 06/27/2013
Ratings:
Booking: 9
Staff: 9
Cleanliness: 9
Check In: 9
Value: 9
Comfort: 9
Check Out: 9
Amenities: 9
Location: 7
Would Recommend Company: 9
Would Recommend Property: 8

125 of 137 Guest Review

Guest Rating: 10
Terry A.Ninety Six, SC
Stayed on 06/16/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Was a good location and enjoyed this cabin.

126 of 137 Guest Review

Guest Rating: 10
Wendy T.Palm City, FL
Stayed on 06/03/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
Absolutely loved our vacation, especially the cabin. Short distance from town, but secluded and quiet. Cabin was clean and beds were really comfortable (we each had our own bedroom!) Loved it, will definitely return in the future :-) ~Wendy

127 of 137 Guest Review

Guest Rating: 9.7
Melissa T.Clinchco, VA
Stayed on 05/28/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We are repeat renters from CABINS USA and would use them again.

This cabin was great and is located in Cabins at the Crossing. The location is conventient to town. Grounds were neat and well kept. The porche's need to be cleaned and treated but otherwise the cabind was great. Living room furniture was comfortable as were the bedrooms. The only problem I had with this cabin was the lack of sufficient cook ware etc. in the kitchen. Owners need to add cook ware, utensitl, mixing bowls, diner ware etc. There was not enough cookware to cook a meal. Other than that this is a GREAT CABIN. We will rent again.

128 of 137 Guest Review

Guest Rating: 10
Karla D.Comfort, WV
Stayed on 02/08/2013
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 10
Value: 10
Comfort: 10
Check Out: 10
Amenities: 10
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We were really very staisfied with our stay! Cabin was clean and nice. There was a sewage smell at night that got strong at times. But other than that everything was ok

129 of 137 Guest Review

Guest Rating: 9.3
Yvette C.Tampa, FL
Stayed on 12/29/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
This was the first time we've stayed at The Fishin Hole and we loved it! We've had previous Cabin stays through Cabins USA. The Fishin Hole was a great size, we were a party of 9 and we had plenty of room to hang out together, as well as, have private time when we wanted, too. The upstairs would get very, very warm while the lower floors were very, very cold. I phoned the office in the morning and when we came back from Ober Gatlinburg, they had already fixed the heat on the lower floors. We had a fabulous vacation and loved the cabin and the location. Bring some wire hangers, you'll definately those! In previous reviews for the Fishin Hole it mentioned the video game not working but it worked great the entire week we were there. Everyone also enjoyed the pool table and jacuzzi. The cabin is minutes away from putt-putt golf, go cart tracks, Hollywood Wax Museum, the Titanic Exhibit and a Walmart. One small recommendation would be a garbage disposal and screens on the windows for nights when you'd like to keep the windows open.

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Guest Rating: 8.4
Holly D.Watertown, TN
Stayed on 12/25/2012
Ratings:
Booking: 7
Staff: 8
Cleanliness: 7
Check In: 10
Value: 8
Comfort: 8
Check Out: 10
Amenities: 7
Location: 9
Would Recommend Company: 9
Would Recommend Property: 9
Guest Comments:
We enjoyed our stay at Fishin' Hole and if we had a group this size again would want to return. We did wish that the unit had internet but it was nice without it also. We were also glad that Cabins USA let us check in on Christmas Day. It made my mom very happy!

131 of 137 Guest Review

Guest Rating: 8.9
Amy W.Livingston, TN
Stayed on 12/16/2012
Ratings:
Booking: 9
Staff: 8
Cleanliness: 8
Check In: 9
Value: 8
Comfort: 9
Check Out: 9
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We enjoyed our stay very much! The location was perfect and the cabin fit our needs to a tee. I really don't have any complaints, and we would definately rent this cabin again or one in the same location!
Thank you for a very enjoyable vacation!

132 of 137 Guest Review

Guest Rating: 9.0
Tony L.Columbia, TN
Stayed on 12/05/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 9
Check In: 10
Value: 7
Comfort: 8
Check Out: 10
Amenities: 7
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We have been very satisfied with "The Fishing Hole" for the past two years and plan to make reservations for again next year soon after the first of the year.

133 of 137 Guest Review

Guest Rating: 7.8
Lucia M.Apison, TN
Stayed on 11/21/2012
Ratings:
Booking: 10
Staff: 4
Cleanliness: 10
Check In: 5
Value: 10
Comfort: 8
Check Out: 10
Amenities: 8
Location: 7
Would Recommend Company: 7
Would Recommend Property: 7
Guest Comments:
Nice house, nice floor plan, plenty of bathrooms, very clean. There is a nearby playground for smaller children. Located very close to Tanger outlet mall, Wal-Mart. There were clean sheets on the beds, lots of towels and starter portions of soaps, coffee, papertowels, etc. Keyless entry and no need to return key for check-out, just make a call.

Kitchen did not have garbage disposal. There were not many dishes, cups, flatware and pots and pans; those that were there were not of good quality and did not match. Sofa bed in living room was extremely uncomfortable as a bed. Cabin is quite close to other cabins.

All in all, good value for the price.
Company Response:
Thank you for your recent stay with us in Fishin Hole. We are glad that you enjoyed your stay with us. We do apologize for the sofa sleeper not being comfortable. I will let our owner management person know about this, We do appreciate your repeat business and hope to have you back as our valued guest in the near future. Thank you for choosing Cabins USA.

134 of 137 Guest Review

Guest Rating: 9.1
Janiece B.Danville, KY
Stayed on 10/08/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 10
Check In: 8
Value: 8
Comfort: 10
Check Out: 10
Amenities: 4
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
The overall rating of the Fishing Hole was excellent especially for the number of rooms and value. The only down fault I had was when looking up the cabin on the internet we picked the cabin based on it having wifi access, but when we arrived at the cabin we found out that it did not have wireless internet and we needed to be able to use the internet during our trip for business reasons. The staff did work with us and we do look forward to staying with Cabins USA again in the near future.

135 of 137 Guest Review

Guest Rating: 9.5
Sherry S.Lumberton, NC
Stayed on 08/13/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 10
Value: 8
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
We were well please with our stay and hope to see you in November.We are looking at some dates now. Loved the cabin.

136 of 137 Guest Review

Guest Rating: 8.4
Melinda J.Loyall, KY
Stayed on 05/10/2012
Ratings:
Booking: 8
Staff: 10
Cleanliness: 6
Check In: 8
Value: 8
Comfort: 8
Check Out: 8
Amenities: 8
Location: 8
Would Recommend Company: 10
Would Recommend Property: 10
Guest Comments:
All the employees with Cabins USA are very friendly and very helpful. I loved the location of the cabin and will definitely be staying with Cabins USA again. We are a returning customer this time.The cabin was very nice and very accomadating. Only thing the carpeting was a little dirty and one of the couch beds really needs replaced. All in all very satisfied. You were very close to town but felt like you were in the mountains far away. Love it.

137 of 137 Guest Review

Guest Rating: 9.5
Lawrence H.Adamsville, AL
Stayed on 03/16/2012
Ratings:
Booking: 10
Staff: 10
Cleanliness: 8
Check In: 8
Value: 10
Comfort: 10
Check Out: 10
Amenities: 8
Location: 10
Would Recommend Company: 10
Would Recommend Property: 10

Book My Cabin Today!

Cabins USA Official Logo
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2140 Parkway
Pigeon Forge, TN  37863
(865) 429-4121

VLS #157
Pigeon Forge Cabins
Guest Reservations
(800) 583-6168
2 Night Minimum

























































Cabins USA Help Icon
Copyright 2013-2024, Cabins USA LLC, Pigeon Forge, TN

Welcome to Cabins USA! We hope you enjoy your stay with us and look forward to helping you make incredible vacation memories. To help you navigate your Guest User account, we've provided a helpful guide to walk you through the process.

Creating an Account

Creating a guest account is as simple as submitting your email and creating a password. Keep in mind the email used to create your guest account must match the email provided on your reservation.

If a different email is on your reservation, you'll need to create a guest account with that email to manage the reservation.

When finished, an email will be sent to confirm your email address. Follow the steps in the email to complete the creation of your account.

Note: If you need to change the email address on your reservation, please contact the reservations office for further assistance.

Managing Your Account

Once your account is created, you can start managing your reservations. Your guest reservations will show as follows:

Click on the view button to get more details about each reservation. Within the reservation, you'll be able to do three things, which are:

Submit a Trouble Ticket

Click the report issue button for maintenance needs or other concerns during your stay. Briefly describe your issue, provide contact information, and submit up to 3 photos detailing your situation if applicable.

Submit Cancellation Request

This must be done before check-in and per our policies. Within the request, provide a reason for cancellation and click submit. After submitting your request, one of our reservationists must complete the cancellation process before your reservation is canceled.

Make a Payment

For future stays with a balance open, you can make credit card payments from $50 up to the total cost of the reservation.

Additional Information

If you have a future reservation and haven't completed the Express Check-In, please send your confirmation number and email used for the reservation to reservations@cabinsusa.com to request an invitation to complete the process.

After you've signed all reservation documents and paid the balance in full, you'll receive an email with your active stay information 8 hours prior to arrival, which includes the following:

Note: If the reservation documents have not been signed electronically and/or the balance has not been paid three days prior to arrival via the credit card on file, you must check in at our 2140 Parkway office. Our office hours are currently 8:00am - 10:00pm, Monday thru Sunday.

Contact Us

Didn't find the information you needed? Contact Us for further assistance with your reservation or guest account.

Thank you for choosing us for your Smoky Mountain vacation! We look forward to helping you make your dream vacation a reality!

Warm regards,

Cabins USA

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Below are several boxes in which you can either select from a drop down list or click on a check box to the left of an item to select.

Changing the contents of any drop down list or selecting/deselecting a check box will broaden or narrow the number of properties displayed by your search. You don't have to wait until the search completes to select/deselect items for your perfect search.

You must hit the SEARCH button to start your first search. It is unnecessary to hit the SEARCH button after doing your first search, unless you changed to another web page, changed the Arrival Date or number of Nights.

Add to Favorites: As you visit individual property pages or pages with listings of several properties on them, you have the option to click on the "+ Favorites" for each particular property, which automatically adds the property to your list of Favorites for consideration. The number next to the Favorites tab, left sidebar, will increase up to 99 possible Favorites. When ready, click on the Favorites tab to view a list of your selected Favorites.

Remove from Favorites: You may de-select (remove) properties from your Favorites you no longer wish to consider by either clicking on the minus icon to the right or by clicking on the "- Favorites" displayed on property list pages and each property details page for properties listed in your Favorites.

Compare Favorites: Click in the check boxes to the left of the property name, in your Favorites, you wish to compare. No more than 3 boxes may be selected at one time. When ready, hit the Compare button for a comparison of the 3 selected properties.

Follow the above "Remove from Favorites" instructions to remove a property from the comparison and your Favorites.

To add another property from your Favorites list for comparison, click the check box to the left of the property name in your Favorites and hit the Compare button.

Repeat the above steps to find your ultimate vacation accommodations. Need assistance or have questions, please give us a call so we may better serve you!

View List: Displays a full list of all your Favorites with some details.

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