Guest Reviews

Loved the location!

Other than the Sauna not working the cabin was fine. Had everything we needed was provided and the cabin was very comfortable

We enjoyed our 3 night stay. Not far for Pigeon Forge . The cabin was clean and had all we needed for our stay. We will come back again .

This is an amazing location.. it was very convenient to the main drag of piegon forge. So relaxing and unbelievably beautiful surroundings.

My husband and I wanted a weekend getaway for the holidays and it was a lovely time! The cabin was a short driving distance into downtown Gatlinburg but there were also a lot of other places around us with things to do. We appreciated the decorations in the cabin to make it feel like at home, and it was a perfect size for the two of us. We would definitely stay again in the future!

Couch in living room was uncomfortable but everything else was nice! Had trouble finding the cabin as the name had changed but not on the house. Staff were great and helped us via phone call locate the property. We have used a couple of other cabin rental companies but found issues and got little help. Cabins USA is always our first choice.

I wish there had been a warning as to the parking at our cabin. Very steep approach and steep incline to cabin steps.

Great location. Located close to everything. Cabin itself comfortable. Secluded and quiet even though in a 6 cabin resort area. Only negative is the steep walkway up to cabin steps. Overall very satisfied with cabin stay

The hot tub did not get hot. The cabin itself was nice and a perfect distance from Pigeon Forge. WiFi would be nice, especially in today's world where I had to work from the cabin a bit and had no Wi-Fi to use

Our hot tub water level was too low, and I didn't care much for the bed. The driveway was a bit steep. Other than that, we had a great trip.

There was no WiFi or signal.
After 2 days of staying in the cabin, the hot tub seem like it stop working and was cold, it do not get warm for the rest of our stay.
Great channels were on the tv and they even had on demand. The on the demand required a pin, called the office , the staff gave me the pin, however we were unable to watch because the staff provided me with the wrong pin.
The lock outside was very confusing each time we left the cabin. We just had a hard time locking the door each time.

We had an amazing trip the cabin had plenty of room for the husband myself and our teen daughter. We didn't use the sleeper sofa she wanted more space so we went with a small air mattress in top loft worked great for everyone. Cabin was in great shape very clean could have used a good up high dusting and carpet cleaning. The first night we had trouble with the hot tub they sent someone out next day and worked great after that . overall we were very happy with our stay. THE DRIVE WAY.... So something I wish someone had said is that the personal turn/parking spot for this cabin was very small and awkwardly placed and was a challenge maneuvering a 4 door Dooley into the spot when the surrounding cabin guest were parked small vehicles would have no problem just caution to those on a large truck. We have already talked about booking this cabin again in summer.

Everything was great. The only downside was there was no Wi-Fi and I had to park on a steep incline. Other than that our stay was incredible

This cabin was perfect for my husband and I! It was clean upon arrival and very cozy! We loved that it had dishes for us to use. The hot tub on the porch was perfect for relaxing in the evening after a long day! Upstairs there was a pool table that we spent the evening playing. Cabin is close to the main strip and close to restaurants!

The driveway is really steep which makes it tough to carry things in and out. The couch is old but comfy...the pots and pans are old but worked....the broiler in the oven didn't work but we did fine. Would recommend this over a hotel anytime! The hot tub and sauna were great. We did not play pool however it was available. Above all it was quite....even sitting in the hot tub!

Checking in and out was a simple process. We had a slight problem finding our cabin at first. A street sign was slightly off from our instructions but we got there! We were really close to the main street, but you would never know that once you were at the cabin. We were in a cluster of 5 or 6 cabins but they were seperated by a lot of trees. Once in the cabin, you felt pretty secluded and the decks were very private. The driveway is a beast. It is a bit steep, and the incline to the steps is a bit scary when wet. The cabin itself was very spacious and clean. The main area is wood floors, but the bedroom and game room are carpet. The carpets need a deep clean- i would suggest all wood floors with area rugs.
Overall it was a great experience! I only wish we had stayed longer!
If we go back to the area, i would use Cabinsusa again. I would try another cabin only because of the driveway incline. Overall- we had a great time and we really enjoyed the cabin experience.

The only thing i didnt like about the property was the walk way coming up to the stairs is too steep and slippery me and my husband both almost fell several times it's extremely Dangerous. And need Blinds at kitchen window over the sink and blinds on the door going out to hot tub No privacy, everything else was great. I was so glad i didnt bring my Grand child or my elderly mother because I'm sure someone would have fallen walking up to the stairs. But we had a wonderful Ten year wedding Anniversary at the Cabin we will definitely Cherish the Memories.

My husband surprised me with this getaway and the cabin we stayed in was very nice. It was located in an area that was close to everything, however it made you feel removed from the busy areas. It was comfortable and very relaxing. We did have to call the staff with questions however they were pleasant to talk with and quick to respond to our needs.

Only major complaint about cabin was the hill to climb from parking spot to stairs, would've been nice to have heads up about it in cabin description just so that we would be aware of what to expect.

I love it! It was beautiful, inside and out. I was very much scared, because the first night a bear was out in the front yard. I never saw he/she again after that.

The bed was not comfortable at all it was like sleeping on the boxsprings, We had to wash the top white blanket before we could go to bed,it was very dirty. The couch was not comfortable either. Some windows had blinds and some didnt. There was some that needed to be replaced because they were broken especially the one over the bathtub. I feel with the amount of money they charge for this cabin that they could at least make it more comfortable.
Loved the location and The Christmas tree was nice also.

We loved that this cabin was kinda tucked back in its own little nook. Away from the other cabins. Super close to town. This was the closest we stayed to Pigeon Forges strip. The cabin was comfy! Everything we needed and more. We will be returning!

Had a great time here at the cabin the only negative thing I have to say about it is we couldn't find it because of the very large bushes that arent in the picture which was hiding the cabin. Also this cabin needs to replace all the blinds because this is not a secluded cabin but there are either blinds missing or they are completely broken especially by the jetted tub. Other than that we had a awesome time. We will book again if those things are fixed especially the blinds.

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We booked this cabin for our 6th anniversary. The cabin was very nice and cozy and clean. We loved that the hot tub had a light that changed colors. And the pool table was a nice touch and very fun. The jacuzzi in the bedroom was nice but one of the jets were broken. The TV upstairs also didn't work. But other than that it was very nice. The washer and dryer was convenient. We liked the location as it was close to the strip. We would definitely book here again.

Me an my husband enjoyed spending our 1 year marriage anniversary with you'll

We had a wonder time in the cabin! Only suggestions would be Wi-Fi/ and a bigger TV in the bedroom. Also, replacing the chest/ trunk in front of the bed with maybe an ottoman bench instead. It's a beautiful piece, but I stubbed my pinky toe numerous times on the chest which was extremely painful and annoying.

It was a very much needed getaway for me and my wife and just like the name of the cabin we cherished every memory. We will be visiting again in the future.

The cabin worked out great for my husband and I. We did not plan to spend much time in the cabin so we basically needed a place to lay our heads at night. The directions to the cabin are terrible and need updated. This is way further than the third light past the cabin. There are instruction that say turn right or left when that is not the proper direction. I would recommend you give directions from Sharon drive or just give the gps address. The light outside does not always work as a motion light. There are times it is pitch black on the stairs leading to the cabin. This should be addressed. The parking lot is steep. I had no trouble with it in my CRV. The backup camera was essential as their were people in the cabin directly beside us that would not have been easy to get around without it. My husband commented on the Wear and tear and lack of basic things such as paint on the front door and deep cleaning issues. This however did not Impact our stay. We would visit again and choose this cabin. Value for money was good. This is less than 1/4 a mile to the grocery store and everything seemed to be near by.

Always love the cabins never had a problem the direction on this one are a little difficult you may want to word different but overall had a great stay

This is a beautiful cabin that it's close to everything! The only issue I had was the shower curtain was extremely dirty and had mold on it. I decided to wash it myself and the mold still didn't come off. It just needs to be replaced.

I love that their was hot hot water. One pillow that's just crazy that sleeps 4 people. The bed was so uncomfortable!!! The couch was just as bad.

Lovely stay really enjoy myself outside of was a lil confused cause I book 4 nights 3 days but end up staying 3 nights 2 days outside of that losing a day we paid for not clearly understanding but it was definitely a moment to remember

We had a very enjoyable stay. Loved the cabin Cherished Memories.

We enjoyed our stay. Loved the hot tub. There were a few things wrong but nothing we could not over come. All in all it was a great stay. Thank you Cabins USA.

The reason I gave amenities a 7 is because the sauna in the room didn't work. 😞 And the smell of the hot tub, however not sure that the company can really do much about the hot tub smell.
I gave the property a 7 due to the parking and getting in and out of driveway. It is a steep hill with steep walking into the cabin. This is not mentioned on the cabin description online. Gave the value a 7 since the sauna does not work.
Check in and check out was a breeze no problems at all. Staff is very friendly. Would definitely recommend the company just a different cabin if you struggle with inclines. The cabin was clean and bed was comfortable.

Cabin usa was a great experience for me

I was very pleased with the service my family and I received during our stay!
I will be staying with cabins USA on my next visit to the Mountains.
Thank You Very Much!
Calvin L. Rese

The parking spot is terrible if there are other people in the neighboring cabins you have trouble getting to it. very steep and at a angle .
The bed was terrible needs a new mattress. The couch was not comfortable to sit or lay on, had to sit at dining room table chairs. The shower curtain needed washed mold on the bottom of it.

First I want to say how amazing the customer service is here at Cabins USA, my girlfriend and I were originally scheduled to visit in the middle of July but our daughter got an unexpected infection that required a minor surgery just a few days before our scheduled trip. This made it unable for us to travel and despite being just a few days before our trip Cabins USA allowed us to reschedule our trip WITHOUT losing any of our money.

Fast forward a couple of weeks later to early August, our daughter had healed up and we got to take our first vacation as a family without a hitch. The Cabin we stayed in was "Cherished Memories" and it was a great little cabin with everything we needed and the perfect location. Secluded enough to feel like you're in the natural beauty of the surrounding mountains but just a short drive to all of the attractions on the Pigeon Forge strip! But, most importantly Cherished Memories will truly always hold cherished memories for our family as my girlfriend became my fiance on this trip in the living room of that cabin! It was a perfect vacation and we have Cabins USA to thank for a lot of that!!

We loved our cabin & had a wonderful stay. Only complaints are that the cabin should be stocked better. The kitchen was missing a lot of essentials. We cooked a lot & had to be creative with what was provided. Even worse there was no dish soap, 1 dishwasher tablet, 1 roll of paper towels, 1 roll of toilet paper, & no laundry detergent. We had to buy all of that so that was a little frustrating. Cabin was pretty clean, but it's obvious it's never cleaned too thoroughly. There was a lot of dust & cobwebs. The resort pool was convenient & we enjoyed it, but it was pretty dirty also. Despite all of that though, we enjoyed our cabin & was comfortable. Would reccommend!

Had a great time loved everything About the Kevin except the location but overall we had a wonderful time and will definitely be back to the cabins USA

Loved it, relaxing first time staying in a cabin and most likely will be back again to stay in one of y’all a cabins!

We found part of a burrito under the couch. Hot tub quit working and we called it in and within an hour it was fixed!

Really nice clean cabin. Cozy getting to the cabin was easy the view wasnt all tht great but i enjoyed my stay.

Very close to town, while still being seclude. The only complaint I have is there were quite a bit of spider webs in the corners that may have been overlooked a few times. Overall I would highly recommend this cabin and Cabins USA and I will be staying here again!

Cabin was nice . Couple of issues hot tub and a outside light was not working on arrival after a phone call with no help from her but was told the supervisor was at the main check in went to the main check in spoke with the supervisor problems were fixed within the first hour and half. Cabin was nice but the hill the cabin sits on makes it a little ruff to walk up . Cabin also was very close to town.

There was a problem with the front door lock, it needs some work. The trash was left on the porch from the previous guest, an animal got into it and made a mess. I cleaned it up called it in and someone came by and emptied the can. We liked the cabin and it is a great location for us. Would definitely stay there again.

The cabin was great but the carpet need to be cleaned better yet replaced, back door need blinds over window, the pool table upstairs need to be replaced the pockets are coming off an the table is not stable. Overall love location close to main strip, great for couples, an it was peaceful.

My wife and I enjoyed Cherished Memories AND WOULD recommend it to anyone ! The steep walk up to the entrance steps was a bit of a challenge to my wife Especially in the unending rain during our stay. WE would rent this cabin again !!!!!!

We enjoyed our cabin. We did have some issues though. The bathroom doorknob from the bedroom side fell off. I have read in previous reviews it was broken so It should probably be fixed since it is still broken. The bed was okay but the pull out sofa where my kids slept was terrible. I would suggest putting up a blind or curtain on the back door. We hung a towel up every night because I didn't feel comfortable with nothing over the widows. The toilet leaked, if you leaned against the tank you could just hear water dripping out into the floor. The trash cans need something where they are more secure. A raccoon got into our trash every single night! We snapped the lids on tight and it still knocked them over and got in them. The biggest thing for me was our back door lock wouldn't lock or turn. We called once and was told they would come fix it. We went swimming and left it unlocked, came back and it still wasn't fixed, then we got ready to go out for the night and I called them again and she assured me someone would be out to fix it very soon. So we left it unlocked. I was very uneasy about this since our property was inside. We came back around 10:00 and still no one came to fix the door. So I called the afterhours number very frustrated and he came within a 1/2 hour and replaced the lock. It shouldn't have taken so long. I hate to be so negative because we really did enjoy our stay but I feel like all that needed addressed. The pool is nice.

Everything was wonderful and clean!!! We loved it here. The only problem was that you could hear everything outside from the bedroom and it woke us up but it's a wonderful place!

This cabin was lovely & very clean! The only negative is that the location of the pool was not in our check in info. I called in the morning hours & left a message asking for directions & my phone call was not returned. It rained the next 2 days! I would recommend this company & this cabin rental to others!

We had a wonderful time and the cabin was beautiful we will be back!

We had a great weekend. The cabin was perfect and the sauna was an added bonus. The cabin was far enough out that you felt secluded but close enough that you can be on the Parkway within a few minutes. We use Cabins USA as much as possible and have always had a good experience with them.

We really enjoyed our stay at this cabin. Good location and clean. There were a few issues like the a/c wasn’t blowing cool air, the door knob to the bathroom fell off, and the bed spread had multiple tears in it. But Cabins USA came right out and handled everything when I called. I wasn’t expecting a new comforter........I just wanted to let them be aware of it because it was in terrible shape, but they took care of that too.
The only other issue was the hot tub was about to cave in through the porch. It is very lop sided due to rotting boards underneath. We used it once but were very uneasy as we thought it may cave on us!! So we didn’t use it again. I highly recommend this be fixed asap as its a safety hazard but at the same time realize this is not a quick fix like a torn up bedspread or a door knob. So it didn’t affect our stay that much. We do appreciate the kind and speedy service from the staff in handling most of the issues. We have rented from Cabins USA for years and they always do the best they can to make things right. We look forward to our next stay in the near future.

Very comfortable for a couple. Its a little small for a couple with a child. Property was clean and has a great location near the strip. If you have any trouble walking or with you knees, this is not a place for you. Driveway is very steep and so are the stairs getting into the cabin. It could use a fix me up. The hot tub is getting rough looking, along with the pool table, and the window in the bedroom. The toilet ran the whole time we were there. We had to leave the door unlocked the whole time we were there because if it would lock it took us like 5 minutes trying to get in. The last two days it wouldn't even lock. Other than that it was a great place to stay and we would stay there again.

We had a great experience thank you

This location is great if you don't like driving way up in the mountains, its right off the main road. Its a beautiful cabin ! Our only 2 complaints , the gas grill didn't work, it might have been out of propane, which they should check occasionally and there was no frying pan so we had to cook our eggs and hamburgers in a saucepan.

It was a very nice cabin. The only thing we really had a problem with was the coffee pot had coffee grinds from the previous renters still in the pot and a few light bulbs were burned out and very few family friendly channels on the TV were available. It was a nice cabin, though.

It was our first time staying in a Cabin......excellent place very professional staff. My family love it. Wasn't ready to leave. Plan on coming back along with our parents and siblings.

Location was nice, but the upward hill and steeps would of been nice if we knew ahead of time. Did express check in the direction brought us to the main office. The GPS coordinates could of been set by latitude to the cabin.

We stayed at this cabin for part of our honeymoon and we absolutely fell in love with this place. Everything from the sauna to the pool table and the jucuzzi was amazing. The check in and check out was super easy, all completed from phone, you don't have to go to main office . The only negative complaint I have is that all the tvs in the cabin looked like they weeee from 1990's. They needed to be updated to flat screens. Other than that, this came made our honeymoon wonderful. We will definitely be back next year for our anniversary. Thank you cabins Usa for the wedding Week ever.

When we first arrived, we had to call maintenance to come turn on the hot tub... Response time was reasonable. Staff was friendly and to the point. We figured maybe this was a precautionary measure to keep others out of it while cabin was not in use. Af tree r getting started, we thoroughly enjoyed each dip!
The billiards table and it's accessories could use some upkeep... Cue sticks were not in working order and pockets were warped, making it difficult to use. Positioning of the table also made shooting near the window hard due to fear of breaking it. All in all our visit was wonderful and worth every penny.
The cabin was clean and well stocked. The jacuzzi and sauna were great. The radio inside the sauna needs replaced (hard to adjust volume and remote did not work). But that didn't keep us from cranking it up!
We had a blast and we plan on revisiting your Cherished Memories cabin as well as trying others!
Thank you for the pleasure!

The cabin was perfect for our anniversary weekend. It was perfect for two people and the amenities were great. We absolutely loved the hot tub, Jacuzzi and my husband completely enjoyed the sauna. The only suggestion I would make to the owner would be to replace the shower liner in the bathroom but other than that it was great. There were lots of cabins nearby which I didn't anticipate but it wasn't a bother. The friendliness of the staff and the ease of the check-in was awesome. The snow did not deter our travels and we will definitely be back. KEEP UP THE GOOD WORK CABINS USA!

Our stay at the cabin was amazing! Had everything we expected it to have really had an awesome time. My only complaint wpuld be the industrial cleaner that was used in the bathroom which emits a strange odor that made me feel a little sickly. Everything else was awesome. Thank you for the hospitality!

The cabin was very nice and cozy:) The driveway is not good if you have a very big truck, the jets in the tub did not work on both sides, but other than that we had a very nice time. Loved how close it was to town.

had a awesome mini vaca.......even though everything was a mess with the fires and all usa cabins went above and beyond to make sure all its guest were safe and comfy .....hats off to Courtney and her team in pigeon forge...yall are the best......

My husband and I really enjoyed our weekend away. The only recommendations we have is the TV's and mini blinds need to be updated. We loved the location of the cabin.

I'm not sure what happened at the arrival of the cabin but once we were able to cool the cabin down we could finally sit down and relax. The driveway was very steep and when it rained we were unable to drive up the incline so we ended up parking lower. Wish the wiew was nicer, overall we had a relaxing time.

The motion sensor lights over the front steps did not work. It was very dark trying to get up the steps and was very hard to carry things into the cabin. The burners on the gas grill need to be replaced. Very little flame to cook with. It would be nice if you had a printed sheet of the tv stations associated with the network. It was very hard to go through the channels hunting for what we wanted to watch.

Need better skillet. And bed to hard. But everything else was wonderful

We had a great time. Cabin was very clean. Thank you.

My boyfriend and I really enjoyed our stay in your cabin. It was peaceful and serene. Everything was clean, it was spacious, and comfortable. I would definitely recommend this property to others, and I will probably be booking again very soon with my family. The only small issue that I encountered was the parking was a bit tight for my car to get into the awkward space. Otherwise, it was a wonderful stay!!!

Great experience! The cabin could use updated TVs. Also, we couldn't get the the upstairs fan to work. Thank you for a good easy going week!

This was mine and my husbands getaway cabin. I have stayed in several cabins down in Pigeon Forge and I have never ever stayed in a cabin as nice as this one.
I will definitely come back and stay in this one again; the staff was very friendly at the office and not only that but the cabin was SOOOO clean. Amy husband and I thoroughly enjoyed this stay, we just wish it was longer!

We thoroughly enjoyed our time at this cabin. We celebrated our 7 year anniversary and it was exactly what we hoped it would be! We will definitely be coming back :)

The cabin was clean and very well maintained

We really enjoyed our stay!

My representative Mindy was awesome!!! She listened to my situation (on my way to Gatlinburg with my wife for our anniversary with no place to stay) and was very caring as to what our desired accommodation were to be. Within 5 minutes she had our reservation booked in a cabin that was beyond our expectations at a price no one else came close. Thank you cabins USA and especially Mindy for a "Cherished memories."

Pullout couch bed very uncomfortable. Other than that our stay was wonderful!

We didn't know that the cabin was so close to all the others. We wished it was more secluded. Loved how open the cabin living room and kitchen were. Also would be nice to have larger tvs in the living room and the bedroom. Other than that loved the cabin and our time at Gatlinburg/Pigeon Forge!

My husband and I stayed here on our honeymoon and it was wonderful! The cabin was super clean and gorgeous! The staff was very nice and helpful and even called to see how our stay was. At check in I had a problem because I had lost my license but the staff was very helpful and I was able to use another form of ID. The location of the cabin is perfect. The cabin is angled at a way where the back porch is very private and that's where the hot tub is. The pool table was great we played numerous times. This cabin is great and I would definitely recommend them.

I really enjoyed my stay at Cherished Memories. I would highly recommened this cabin to anyone who maybe looking for a nice one bedroom cabin with nice ammenities. This only thing that I would mention is that the TV's needed to be updated. It is a very nice cabin and I would highly reccommend it.

This cabin was exactly what we expected except it didn't have a hair dryer. It's a simple item I know but when traveling with a child you can't pack every single item you use daily bc you have to pack your child's entire bedroom, or so it seems. The cabin itself was lovely and location was great for us!

We had a blast! Our schedules are busy all the time. So, it was nice to be away from work in a cozy place. We enjoyed our stay. I would recommend trying to get to your destination before nightfall. We did not have an escort to help us find the cabin, but we were given directions (no physical address). We managed, but for safety purposes, just don't drive at night. There were lots of sharp turns and hillsides. Overall, we enjoyed every minute of our stay!

It was our first time to using cabin usa but we loved and we are planning our family reunion to come back next year. we had a great time for our honeymoon. we thank the staff for being so friendly. it was juse lovely. Mr and Mrs David.

Loved it. Great place. Cozy. Will be back!

This was a great get away cabin with awesome accessibility to attractions. I will most certainly rent this cabin in the future.

Cabin was very nice inside and was also very clean. Had a coffee maker, all utensils, blender and ice maker. Hot tub and sauna were enjoyable. The location was very convenient for activities in Pigeon Forge. If your looking for a great view this is not the cabin for you. Off the back deck you are basically looking at the woods from the bottom of a hill. The only other complaint is that the cabin was a little dark. Great for a small family or a couple. Cabins USA was easy to work with and check in and check out were easy. The rates were also very competitive. I would recommend this cabin. Great Value!

We had a wonderful time at this beautiful place, can't wait to go back in the future!

My husband and I stayed in Cherished Memories for our honeymoon and could not have been happier with our choice. The cabin was perfect for us and we loved the location. We felt at home and had a great time relaxing and enjoying the beautiful cabin. We will definitely return to the Pigeon Forge/ Gatlinburg area and when we do we will stay with Cabins USA Rentals again. I work in the hospitality industry so I can be picky at times with accommodations, but they exceeded my expectations on all levels. Christina, our guest service representative was extremely helpful and I enjoyed working with her.

We had a wonderful time and we can't wait to return. We created many "Cherished Memories" in our cute little cabin! Thanks for your excellent hospitality.

We enjoyed our stay. We spent the time just relaxing.The staff was very friendly. The cabin was very clean and comfortable.We have always enjoyed our stays with Cabins USA. My wife and I have both recommended Cabins USA to our coworkers. We will be coming back again soon.

This is our second time back. For the most part, it was a great stay. The property is beautiful and quiet which is what we look for when going on vacation. There is plenty to due just in the area. The only complaints we had were that upon booking, the mention of the queen size bad is very deceiving. The bed actually appears to be a full and my husband and I were a little cramped. Also, the fireplace did not work and the driveway is extremely difficult to get in and out of.
Overall, the vacation was great and we will be back.

We loved this cabin. It was perfect for our two night anniversary get away. Everything worked as expected. The cabin was very clean. We especially liked the woods and privacy of the back porch and hot tub. My only complaint would be that the TV's are a little outdated, but only used the TV about an hour the whole trip.

liked it very much. would stay again. thanks

Everything for the most part was great and pleasant with our stay at the cabin. The location was only a short little minute drive from the main strip where everything was, far enough away from the noise and craziness! Our only complaints were that we had some bees that kept getting into our room, obviously through some sort of small crack somewhere. They were giant hornets that I kept having to kill, haha. Also, our hot tub was great for the most part, but sometimes wouldn't get as hot as it was supposed to, making that experience a bit sub par sometimes.

Overall though, everything was great, the area was nice, the staff was friendly, and everything else was in great shape. Would love to come back again sometime!

The cabin we stayed in was very beautiful and clean. I enjoyed it very much with the exception of the hot tub not working. I called the office and they were going to send someone out first thing in the morning...unfortunately it was our last night so I did not get to enjoy it. Also the way the driveway was in conjunction to the cabin there was a hill we had to walk up to get to the cabin and the stairs were a little steep. Would not have been a problem but I have fibromyalgia and it was a bit for me to have to walk up. Despite these two small things, I would still highly recommend Cabins USA to my friends and family and I will definitely stay again on our next trip to Tennessee.

We just returned from staying in Cherished Memories. The cabin was VERY clean, spacious, with plenty of pots, pans, dishes, etc. While I was originally concerned that the cabins next door would be too close, you could not see anyone while sitting on your deck! The cabins are situated perfectly so that you are surrounded on the back by nothing but woods. Our cabin was literally a mile or less from Parkway, so the convenience was the best!!! We will definitely be back. I spent weeks researching cabin rentals, and Cabins USA prices beat everyone else by far, less than the cost of most motels. Check in was quick and easy, and check out was even easier (just a phone call). I would recommend though putting your operating hours on your hold music. I had called to check out at 7 am and sat on hold for 10 minutes before driving by the office and realizing that the office wasn't even open. Thank you for a super and memorable vacation :)

Only disappointment would be that the bedding (comforter/pillows) is worn out and needs replaced. The flat sheet was twin size on a queen sized bed!

FANTASTIC! The staff were friendly. The cabin was 3 minutes from the main attractions, but wasn't 'exposed.' The cabin was spacious, clean, and well maintained. The price was cheaper than a hotel and it was nice to have somewhere to go back to that was cozier than a hotel while on vacation. Checking in and out were very simple! I will definitely use this company again and have already suggested it to my friends and family.

We had a fabulous stay at Cherished Memories. It looked just like the pictures did. It was very cozy and we never wanted to leave the cabin. I would recommend this place to anyone! We will be coming back!

Nothing really bad to say about staying at Cherished Memories! It was a wonderful time and the cabin was clean! The only complaint we had was that the tv's were out-dated and the one in the bedroom did not work. Otherwise, it was a great experience and I would love to return to Cherished Momories in the future. We also loved that out cabin was so close to the main strip in Pigeon Forge!

We had a pleasant visit. It was a very nice place to stay. There were a couple of problems the hot tub on the back porch was not working that first day. It was fixed the folowing day. The back porch was not clean. All that is understandible.
When we checked out and left that evening I realized we had left my pillow which is for my neck. I have narrowing of the spinal cord. I called the next day and talked to a lady and she said she would call me back. Several days went by and I finally called back. They ask housekeeping and they told me she did not find anything. I was very shocked because that pillow was on the bed. I have a problem with trusting people who are not honest. I would not want employee's to work for me if I could not trust them.
Some of your guest could be blaimed for things they did not do. It makes me wonder if We should take pictures when we arrive and before we leave.
This is why I was disapointed in our first stay.

Thank You
Ann Culpepper

This was for my honeymoon. It was wonderful. Quiet and simple and yet everything that you needed.

There was only a couple things that I would recommend.

A curtain on the side door window. Even though it faces the woods it would just fill a bit more comfortable with a curtain.

Just a little cheat sheet of instructions for the suana. It was wonderful and thoroughly enjoyed it but wasn't quiet sure about the settings. Definitely a plus to the cabin.

The cabin was wonderful and very clean. The matress on the pull out couch was very worn and you could feel the bar under it. The kitchen pans coud be updated. The location was very easy to get to and we really ejoyed it. The staff was excellent.

We arrived after dark and it was very hard to find, some lighted signs at the end of the driveway would be very nice. It would of saved us alot of time!!! The living room should have a DVD player. Extra towels would of been nice, once you are in your cabin you don't feel like fighting the traffic to go get more.