Guest Reviews

Pros- close to main strip in pigeon forge, about 30 mins or so from cades cove, not far from everything but is nicely tucked away in the woods. Hot tub was great after a long day of walking, view was good.

Cons- there were many lights that didn't work inside and outside the cabin, shower handle was very touchy, would go from scorching hot to freezing cold in little movements, there was no big swing like in the pictures.

Also, be aware that you're in bear country. When we arrived we were greated by a mother bear and 3 cubs. They hung around for about 45 minutes. We enjoyed watching the cubs playing. I would book this cabin again

Great relaxing time with my husband, perfect cabin and perfect weather

The only disappointment was the bathroom, mainly the tub/shower. It needs replaced. It holds water and the tub knob is broken. The top piece for the knob was not attached it was laying in the tub on the side. So it seemed like a known issue. The place would be nice with a big walk in shower since there is a hot tub for use on the deck. It was hard to use the shower due to the knob being broken. It was disgusting to stand in the water that was retained in the tub/shower combo while showering. Also a bathroom fan would be nice if possible in the unit. Otherwise we loved the cabin.

Location of cabins was ok but gravel road had a lot of bad & terrible pot holes that was very hard on your vehicle. The gravel needs filled in bad. The cabin view for mountain view was all grown over with trees that you could not see the view. Tree on backside of cabin by hot tub was grown up to the roof. Bed needed dusted better in headboard and doors in bathroom by washer and dryer.

Overall the cabin was nice. Needs some minor maintenance to the shower and the locking mechanism on the door knobs of the front and back doors. The bed mattress needs replacing. You can see the dips in it and its not very comfortable. Quite a bit of car noise from the highway below when you are sitting on the deck. Location was convenient to all we wanted to do.

I love staying with cabins usa, that's why I keep going back ,I will be going back soon ,I am already looking for another cabin hopefully we will be coming back in September. Thank you cabins usa for a great time in the smokies.

Everything was perfect......Except for the bed it was soool uncomfortable I'm still hurting and we left on the 10th of April. Other than that it was perfect I loved the view

Great cabin for the price and location! Easy check out process and love being able to check in in advance without stopping at the office!

I have already recommended the property to someone interested in visiting the area. Overall, it was perfect for me and my husband, but could use a few "tweaks". Please know I'm not trying to be a "Karen", but I think there are a few things that can be easily improved. First, the kitchen needed more silverware and such. I'm kind of a good cook and I don't mind cooking when most of our dining options are "tourist" foods. We ran out of utensils quickly and would have preferred having more available. Also, a keurig coffee maker would be nice, but certainly not necessary. Anyway, you might want to consider a kitchen item "redo". Second, the shower needs a little help. It was hard to get it "right" and it just looked "half a**". Third, it would really help to have wifi available. When doing research on where we wanted to go, it would have been nice to have wifi. Finally, you gotta get a new mattress!!! Geez Louise!!! I don't know if we aches more from our hikes or from the bed. I get you aren't going to find a "Beautyrest" in a rental, but that poor mattress was AWFUL!!! At least get some plywood and put it between the mattress and springs.

Again, please know we loved the rental and, with the exception of the mattress, the other issues I mentioned were very minor and would not stop us from having a repeat visit. The location, pool table, view, and the wonderful hot tub after hiking a difficult trail were beyond great. We will definitely rent from you again whenever we head back to The Smokies.

For the past several years we had been staying in another Cabins USA cabin and thought it was time
to down size. Bear Hugs is perfect!! We have found our new yearly cabin for our anniversary trip.

Overall we had a great stay. A few things that were kind of bummers for us were the following:
-distance to Gatlinburg - it's was 30 minutes from Gatlinburg and you don't get the address until 2 days prior to your stay. We would have preferred to be closer, it just meant less time at the cabin which was kind of a bummer.
- there are ZERO hooks! No where to hang your coats or bags. There is one tiny closet in the bathroom if you brought hangars but they are not provided. This resulted in a lot of "clutter" on the table and couches the entire stay.
- we've stayed at a few other cabins that provided basic seasoning- salt/pepper/sugar, this cabin did not.

None of the above are dealbreakers, just things I would have liked to know before I went so I thought I would share. The place was clean, cozy, we enjoyed the hot tub multiple nights, our daughter loved the pool table!! I would say having a 4wheel drive vehicle would be best as the road is rough getting up to it!

My husband and I love this cabin so much that we book it every year. Although we love it very much there are some updates that I think the cabin could use. They should have a keruig instead of drip coffee maker, the headboard should be attached to the bed instead of just leaning against the wall or either upgrade the bed the mattress was a lil uncomfortable. The green on the pool table has a rip going across that should be fixed. There needs to be extra blankets. The quilt on the bed was on the thin side and we found ourselves cold at night even though the heater was on.

The property is a very nice property, the only issue is that the road to the cabin is a little difficult to get up. Definitely recommend having a 4-wheel drive vehicle to get to the cabin. Other than that, the cabin was very nice, has plenty of room for the 2 of us, and a beautiful view of the mountains.

Absolutely fantastic stay, my only complaint is that the coffee maker wasn't working right.

Absolutely loved Bear Hugs Cabin. It made for a perfect getaway! Thank you. Looking forward to another adventure at your cabins.

Excellent time

Comments are strictly for FYI only: I am just a believer that if you don't know, you can't do anything to correct it. None of this would prevent me from renting again. The kitchen needs restocking/evaluated-only 2 forks, 3 coffee cups, no potholders.
Microwave door handle is broken, so we could not use it. Called Maintenance, but no one ever showed up to repair. Light in refrigerator does not work.

IMO, living area furniture is worn out. A recliner or reclining love seat is needed. When one comes in after a long day out (walking, hiking, shopping, etc.), everyone wants to put their feet up & recline. Though there was a "recliner chair", (not sure what to call it), it was not comfortable. When you sit on the sofa, your backend sinks down, but your front, (knee-bend area & thighs, do not).

Did not use hot tub.

Cabin is large which was delightful. Deck was nice & also the view. Noise from 321 was loud, which surprised me. My husband enjoyed the pool table. Enjoyed the TV & Dish network. Mattress was comfortable. Brought our own pillows. Bedroom door needs working on so that it completely closes. Bathroom tub fixtures need replacing. Tub appears to be old.

We thoroughly enjoyed our stay at Bear Hugs. The cabin was very clean upon arrival. Everything worked as it should. The view was SO beautiful. The driveway was a little scary the first time up but we got used to it, I mean what else would you expect when you're climbing a mountain? And you've gotta do the drive to get the view! :) The ONLY thing that was a little disappointing was that the bath tub was very small, definitely only a single person tub and even then a little tight. But besides the tub everything was perfect! Very happy with our stay and would definitely go back!

Bear Hugs has a great view. We lost power from a storm for half a day and still loved staying here.

Everything was great!!! Coffee maker needs replaced it was really slow. Also a 4 wheel drive vehicle is needed as the road leading to the cabin is very steep and bumpy.

Beautiful cabin with a beautiful view!! Had a momma bear and cub visit many times during our stay

Had an issue with some lights not working the first night and they sent a maintenance person out within an hour and a half. He resolved the issue quickly for us. Very large cabin with lots of space to lounge and also enjoy meals. The view from the back deck while enjoying the hot tub is amazing. Got to see a pair of black bears on Sunday morning outside the neighboring cabin. I highly recommend booking with Cabins USA.

Bear Hug cabin is a wonderful place to stay for a couple! Good view!Cabin was clean and comfortable! Would recommend having a 4-wheel drive to get to cabin as road is a little rough! But well worth it!!

The cabin itself is everything we could ask for! Absolutely beautiful with a beautiful view. The only thing we weren't prepared for was the drive way to the cabin but book a cabin in the mountains I guess that's what you get. You almost have to have 4WD to make it .

Half pavement/ half *steep* road gravel road leading up to property(super short distance though)
Would most likely need 4x4 in icy or flooding conditions.

LOVED BEAR HUGS! Will absolutely stay at this property again. The views are literally breathtaking. It is quiet, secluded, comfortable, very plentifully stocked kitchen and bathroom amenities, and again....THE VIEWS!! You must stay for yourselves. I'm so serious! I honestly think it sits atop a peak of the mountains.

Second time staying in this cabin , love the location. The cabin is beautiful, the tub was dirty , cleaniness nothing like it was the first time we stayed. Kitchen needs needs new coffee pot and some outlets did not work and electrical tape on one of the light plugs in the kitchen. I would rent again I love the cabin but does need work. Thank you!

Only thing that was a bummer is the bed hurt our backs.

The road up to the cabin was pretty rough.

Beautiful cabin. Absolutely perfect.

Nice cabin but pictures were old and mountain view were hard to see as the trees have grown! Deceiving...

Perfect cabin for a couple's getaway! Close to all the attractions and can still provide a great view. The drive up is an experience the first time, but no concerns after that.

Only dealt with the staff 1 time and that was to see if I could check in an hour or so earlier, they wouldn't let me, not sure why because noone stayed in it the night before. The cabin didn't have wifi and the cell service wasn't very good. Also it didn't say anything about bringing your own linens for the bed, so ended up having to go back out late at night to get it. Other than that the cabin was nice.

We get a cabin every year, we have never been disappointed booking with USA cabins . Bear hugs so far is our favorite cabin the view is beautiful! The cabin is so comfortable, the ride up is scary at first but we'll worth it.and I got to see a bear! Until next year USA cabins!

Great cabin! It's tough for me to get comfortable in places that aren't home, but was able to really relax at Bear Hugs. It's a steep and fun drive to get there! The back deck was a bit noisy from the roads below, but it didn't bother us much and wasn't noticeable at night during out hot tub time. Fabulous fall views; fabulous cabin! Would recommend :)

Photos need updating. There is no yard swing or fire pit. Jacuzzi tub smelled like sulfur and needs a complete drain and clean. Jets in tub don't work.

Bear Hugs had to have been the most perfect cabin for our honeymoon. The views were breathtaking, the location was very secluded, and the staff of Cabins USA was great! We will be staying in this cabin again in the future, we just love it!

The Bear Hug cabin is the perfect getaway for any couple. It's cozy, quiet, and romantic. Loved the view from the deck. Watching the sun come up and then set at night is the best. The road is a little narrow to get to the cabin so take it slow. The only downfall was that there is a street down below and you do tend to hear some traffic. Otherwise, this is a fantastic place to go to relax and unwind.

Cabin was great! Road was a little rough up and the road noise is a little load but other than that perfect!

We had a wonderful time at Bear Hugs. A week of hiking, watching sunsets, catching up on some great books, and taking a break from work. Everything was as described, and the process of getting in and out was simple. We'd be delighted to come back again.

Overall great experience. Wonderful cabin for a couple or small family to get away. Although the traffic noise can get somewhat loud at times. I would definitely use Cabins USA again

Absolutely loved our time at this cabin. Very clean and has beautiful view. The drive up was a little scary at first but we got used to it.
Only a few things I was disappointed about were...there wasn't any sheets or blankets for my son who slept on the sofa sleeper. There were only two rolls of toilet paper and two garbage bags given. We had to stop at a local store to buy those things. The coffee maker took 30 mins to make coffee and I couldn't figure out how to turn on the jacuzzi tub in the bathroom. My suggestion would be to provide a little more of those simple things for future guests so we don't have to waste our time buying them at the last minute.
All in all, had a wonderful time playing pool and grilling up burgers. We saw two chipmunks playing in the yard and a wild turkey.
I would definitely go back to this cabin.

We had such a great time. The view is amazing. The road up the mountain to the cabin is a bit scary the first time but well worth the drive for that view. The Cabin was perfect. Very clean. The only sad part is that we didn't get visited by a Bear :) So we will try next time.

A delightful experience with every expectation met... our only observation was the close proximity to the rather traveled road below and the noise on the back patio deck. Overall met or exceeded our expectations!!!!????

Everything was fine, but the hot tub is a little small, and there were squirrels or some animal living inside the roof above the ceiling that would wake us up every night moving around.

Loved our time here! The road up is rough! Very glad we had an suv! Location is great, and we had a very relaxing time. Excellent couples cabin. (The shower/tub has seen its better days!)

First this place was amazing. The drive steep, curvy and scary but well worth the stay. Our last night there a bear came up to our back patio. An amazing beautiful creature. The only suggestions would be a coffee table. And remote instructions how to work Tv. And chalk for pool sticks. Would stay here again. Thank you cabins usa :)

Needs curtains to block from neighbors seeing in to the dining and kitchen area. Also needs a blockage for the other side of the porch. The neighbors had a clear sight line to the hot tub :( . Also did not have a broom. And the bedroom TV was missing a remote. The volume would not change and the DVD player could not be used because there was no remote to change the input and the tv had not buttons on it to change it over to the DVD player. Other then those few things it was great. Clean and well kept.

We come here every year and try to stay in a new Cabin and it was our first in bear hugs. Views was absolutely amazing, very comfortable, and price is always great. The only issue was the jacuzzi tub not working, but other than that our stay was perfect! See you next year!

Awesome cabin awesome location and view would stay again

This cabin was absolutely perfect for our vacation. We loved the views . The cabin was very clean. Thank you Cabins USA for making our vacation a very memorable one!! We will definitely book again for next year.

Amazing! We absolutely loved our cabin! The view was awesome! The hottub was very relaxing and had neat color changing of the water. Our first night there our welcoming committee showed up in the form a a black fuzzy creature who weighed at least 200 pounds we named Elliott. We loved the fireplace and the pool table. It took us a while to figure out the tv remotes in the livingroom but we got it. We got the tv to come on in the bedroom but no sound. Loved the drive up to the cabin and the beautiful bridge. We will definitely be back!

Beautiful cabin I will say that the drive up the mountain is steep but pretty once you are at the top the cabin was not very clean when we got there. We found a knife and dirty dishes laying around. Other than that our stay was great! We would stay again.

This was such an AWESOME Experience. My husband and I had a great stay at the Bear Hugs Cabin. The drive up to the cabin was a bit scary the first time, as we did not expect the single lane gravel road. Very relaxing, and super easy to find when following the step by step directions that are given. The only thing I would suggest, is that if there is a pool table in the cabin to supply Chalk for the Pool Cues.

We stayed here with our two young kids and it was perfect! The view was amazing and it was nice to be far away from town to enjoy the quiet! We stayed here the past two years and will definitely be back!

This cabin was great for our needs. It was roomy and clean. Close to Pigeon Forge and Gaitlinburg. The price was very reasonable. The deck and shower could use an upgrade. The water is extremely hot and due to a loose/broken fixture it was very difficult to get a comfortable temperature in the shower. Although you cannot see the road you can hear the noise from it and seems to be a very busy road. However, I would stay here again.

This cabin is the perfect weekend getaway or even more perfect for a longer respite from your daily life. It could not be any better situated for relaxation. It’s views cannot be done justice in any photos and it’s far closer to the amenities of town than I anticipated, while still creating the ambiance of being far removed. You will not regret your stay and will leave recharged for life again. I’d highly recommend it to anyone.

Beautiful location and beautiful cabin. Very peaceful. Highly recommend.

We stay in Gatlinburg and Pigeon Forge often. It is one of our favorite getaways. This cabin has by far been one of our favorites! Just the right amount of seclusion but still not far from shopping and attractions. We even had a visitor at our back deck every night we were there. We nicknamed him Roland the bear. This cabin is a perfect choice for an anniversary or honeymoon getaway!

The cabin overall was nice but the internet and satellite were unplugged an hard to access in both rooms. I didn’t want to plug anything up or hook anything up it’s not my job.

We had an amazing time. The only down fall was, the water pressure. Maintenance had to come out a couple of times during our 2 night stay to adjust.

the shower value bad bath sink value moving loose

We have stayed in a few other cabins but we think by far this was the best. We will be back

The Cabin is Great . This is the 2nd time I have stayed there. I really Like this cabin.

Bear Hugs was an amazing cabin perfect for my wife and I on our honeymoon. The view from the balcony is breathtaking and the location is peaceful. The cabin itself has everything you will need and then some. I would highly recommended this cabin and the company to anyone and I will definitely use their services again.

It was a very lovely stay. The road driving to the cabin was a little scary because it is unpaved and very steep, but we made it to the top.The cabin was beautiful and very clean. Cabins USA even called to check on us during our stay. I only had two complaints regarding our stay. One, the bathtub needs a little TLC. The bottom and jets were a little nasty due to wear and tear. Two, there was only one roll of toilet paper. We had to drive back down to pick up some. I feel like it should be provided just like paper towels were provided. Other than those two items, we thoroughly enjoyed our stay and would recommend this cabin and it's breath taking views!!!

The only negative about the Cabin was it needed to be dusted inside and out. Every thing else was great. Only negative about the check out is that I would of liked to receive a confirmation text back. The view was awesome and it was great for me and my family. We will definitely be booking again with USA Cabins.

Cabin itself was great! Very clean and nice and spacious. There were a few trees blocking the view, which was a little disappointing. The road to get to the cabin is a bit different than we're used to. If we would have encounted another vehicle traveling in the opposite direction, there would have been trouble. Was glad to see that the bridge mentioned in other reviews is under repair. The location itself is great - not too far from plenty of hiking spots in the Park and very close to the tourist area.

It’s a very nice cabin but the road to get there is not paved. So if you drive a nice vehicle, this is not the cabin for you.

The cabin was wonderful, but the location was disappointing. The main complaint is the road noise from the highway below. Even though you travel 1/2 mile off of the highway to the cabin, the noise of the traffic, especially the motorcycles, is very loud. Thank goodness we had a good view from the back deck to help offset the noise of the traffic.
Also, the 1/2 mile dirt road was formidable! I am glad I was the passenger and not the driver when we were going up it each time!

This was our first time to stay at "BEAR HUGS" cabin and I'm sure it wont be the last. Very nice, small cabin. Perfect for a couple on a Honeymoon or like in our case Anniversary. Cabin was very clean and well kept. It was very quiet except for the last night we were there when a Large black bear came to visit, which made for an exciting night and some wonderful pictures. The only negative thing about our stay would be the bridge that we had to cross to get to cabin. It needs some serious help ! Overall we thoroughly enjoyed our stay in Wears Valley !!! Thank You

Hello.
We had a blast while staying in Bear Hugs.
Thank you.
It is a beautiful cabin.
The view is awesome!
It had everything you would need during your stay .
Put up with brown beetles, stink bugs, carpenter ants and wasps.
Called the office and Chasity took immediate action.
Called an exterminator & sent a young man to vacuum the bugs up.
There is a wasp nest in a tree just off the balcony from the hot tub.
If I'd had a pole saw or pole lopper, I would have took care of it.
The shower knob is broken and took awhile for us to figure out.
Having the hot tub ready and waiting for us was very nice.
It would be nice if there were more hangers for the next guest.
We still had a blast while staying in Bear Hugs.
Now to the only big problem we had for our 8 nights there.
The road and the bridge.
They are both terrible and frightful.
Neither is for the faint of heart and I am.
And I have a new 4 wheel drive SUV (Durango).
Coming back next year, but we can not stay in Bear Hugs.
Hoping to find a cabin with a better road, less grade to it.
Thank you again for a wonderful vacation, Denise and Elaine.

ALL IN ALL A GREAT STAY AND VALUE. THE FLOODED BRIDGE CAUSED A LITTLE ANXIETY BUT THAT IS OUT OF YOUR CONTROL.
THE ONLY THING I WOULD RECOMMEND IN FUTURE DISASTER SITUATIONS IS A CURTESY CALL TO CHECK ON GUEST STRANDED.
WE BANDED TOGETHER AND FOUND AN ALTERNATE WAY OUT.
THANKS,
TIM/ASHLEY ANDERSON

Everything was great check in went great the cabin was ready for us beautiful view. We really enjoyed the courtesy call on our second day just to ask was everything satisfying very nice. Our stay was great and the check out system is really nice. Thank you Kenneth poole

The cabin was clean and perfect for our trip! The view was the BEST VIEW I have had yet in a cabin it is in a perfect location being only 5 mins away from Pigeon Forge but was far enough away to feel "secluded" being the cabns where nicest spread apart! Deff wil be using USA Cabins for all my future gatlinburg trips! Can't wait to go back!

Loved everything about the cabin. Was so clean and supplied with so much. Only thing that was disappointing was the road. It was so rutted out. Maybe some one needs to check into having a little work on it. Will always come back through Cabins USA. Thanks again for everything

Great place to stay. Short drive to anywhere and you have a awesome view

This is our 4th year staying in Bear Hugs and we love it. We go every year in Oct. I will be booking our next visit soon. The cabin had been upgraded this year with new furnitute inside and outside. We loved sitting on the front deck in the new porch swing and rocking chair. New big screen TV in living room. It was very clean as usual. Wouldn't stay anywhere else.
Charlie and Lynn Thompson

This cabin was so perfect. Location is wonderful. Great views and only 10 minutes outside pigeon forge. The road is steep and I highly recommend driving an SUV or truck but would be doable in a car. The cabin is gorgeous and had everything we needed. All the rooms were a good size, cabin is very well maintained, and it was absolutely beautiful. Probably won't be able to stay here again because we have a growing family (baby slept in his pack and play in our room) but I definitely recommend to couples or families with a baby. We will for sure be using Cabins USA in the future. Loved the easy check in and out process. Paid in advanced and got all the instructions and door code emailed to us so we didn't have to go anywhere to check in and out.

If you wanted a cabin in the woods away from the crowds. This cabin is it. We love the floor plan do much we want to build one just like it. Our only negative comment is it is not a quite location. The main road to Townsend is at the bottom of the hill and all the street noise comes straight up. That being said, we will rent again ASAP.
Thank you fir a great week.

The cabin was beautiful! Great view. The only issues we had was the road up to the cabin we brought our Harley not a very good road to ride a Harley on. Also we had no TV we called and first thing the next morning they fixed it and our door handle broke and they came right away to fix it. Will book from Cabins USA again just a different cabin.

Great cabin!! We will defiently be back!!! Loved the hot tub and view was amazing!

Me and my husband booked this cabin for our anniversary trip. The location of the cabin was not the best, but the cabin was nice and cozy. It could have been cleaner like the tub and the pillowcase on the bed, it also needed to be dusted. We enjoyed the pool table and the hot tub, the last night of our stay we did experience issues with the lighting in the kitchen, on the back deck and also the light above the pool table they would not turn on!! Overall it was a peaceful stay I will booked with Cabin USA again just not this cabin.

The cabin is beautiful and is just as the video shows with the exception of the overgrowth of trees somewhat blocking the view from the deck.
The cabin itself could have been a bit cleaner. The floors looked clean, but walking around barefoot, i could feel the dirt and grit from the first day. My socks and feet were always dirty. The base around the floors had an accumulation of dust. The cold air vent needed to be cleaned. The windows although clean on the inside sure needed to be cleaned on the outside. Spider webs and dead bugs are just not what i want to see looking out the windows. I did not ever see a live bug inside the cabin, so that is being well controlled.
Cleanliness issues aside, i would book this cabin again. Loved the layout. The stove, fridge and microwave were immaculate. The water was hot when needed and the water pressure was great. The washer and dryer were an awesome benefit. The hot tub was great.
A little extra attention to the overgrowth and the cleaning would allow me to give this cabin a perfect 10.
Overall, our experience for our mountain getaway was wonderful. Thank You!

This is our best cabin rental so far. We loved the beautiful view. We saw two rainbows. We liked everything on one floor. The shower was a little iffy and the couch was very uncomfortable. But the rocking chairs on the deck were great. We will try to stay here again.

We were very pleased with our stay. The cabin was clean. We were pleased to see dish soaps, bath soaps, toilet paper and paper towels. We recently stayed with another cabin company and we will never stay with them again, had a partial roll of toilet tissue in one bath and none in the other. But thank you we were very satisfied and will stay with you again.

I was nervous because this cabin only had 3 stars when I booked, but I was pleasantly surprised. Very clean and everything was pretty updated. It’s a lot bigger than I thought it was going to be. There’s a pull out couch to sleep more, but you could easily blow up another air mattress in the living room if you wanted. I guess I would have liked if there was another couch or love seat but that’s the only thing I would suggest. View was great! I was also glad I had all wheel drive because the drive up was kind of difficult but overall the cabin wasn’t super hard to find or anything. My GPS got us very close and I was able to figure out the rest. It’s about 5 min from pigeon forge and 20-25 from Gatlinburg which was fine with me.

We loved the Bear Hugs Cabin!! It was nice and clean and loved having a pool table and Jacuzzi at our convenience. The views from the porch and inside are Amazing!! Seems like in the future some trees may need to be topped as to not block off your mountains views. There were a few things we would have liked to have such as a bigger TV in the living room(little small), blinds inside facing the side with neighbors as well as an outdoor blind on the opposite side of the Jacuzzi blocking off neighbors sitting right there on their porch. The bottom railing in the middle on the porch is a little wobbly which kinda makes you nervous that high but the place overall was great. Very open with nice hardwood floors. The driveway leading to the cabin is steep and very narrow so be cautious. We were able to make it up in a Lincoln so it is still manageable. It could use some more signs showing which way to go though. It was very convenient to be able to text to check out, being right down the road from the middle of Pigeon Forge with everything to do right there and still having gorgeous mountain views at the same time! We will definitely be back again sometime soon!!Thank you.

I loved this cabin. I can't wait to book with you again!! This cabin was in the perfect spot for me and my spouse to enjoy quality time. Make sure you have a 4 wheel drive the way to the cabin is steep.

Very clean, however it had a cat odor. The pool table cues tips need repair. The pull out bed mattress/support was degraded. The cabin overall was great, good size, great location.

It was very nice we had a great time. the only thing I didn’t like was how close other cabins are. but I would go back again very nice views. The price is very good I will do it again. Some of the kitchen utensils and pans were beat up but they still work. Nothing to keep me from doing it again.
Thank you

Indoor jetted tub was not working and if the button by the toilet is for the jets you should have a sign saying so.

A true hot tub would have been icing on the cake for this cabin. It only sleeps 2 “comfortably”. My boyfriend and I really enjoyed this cabin. Fairly easy to get to and we enjoyed that it wasn’t far from the Parkway. Highly recommend you don’t drive a car in the winter. Thankfully we had a 4 wheel drive because it did snow during our stay.

The kitchen utensils/cookware were well used and needed to be updated, as well as added on to (i.e., no wine bottle opener, frying pan was no longer round). Other than that, the cabin was clean and comfortable. The maintenance staff, in particular Tony, was wonderful. Highly recommend Bear Hugs.

This Cabin was very good. We enjoyed it a lot it had plenty room, very clean and great views off the deck I would recommend it to anybody. I will most likely come again myself.

It was our first time in the mountains and the cabin was beautiful, very clean, everything was wonderful and we plan on definitely coming back.

Bear Hugs is a absolutely beautiful cabin!!!! It has a very nice, open layout and has a very nice view of some mountains. We enjoyed our time in Pigeon Forge and look forward to returning for a future vacation and staying with cabins USA. Our only problem was the jets in the indoor jacuzzi tub did not work at all and while u could use the outdoor jacuzzi tub, there was a problem with that tub as well. When you tapped water into that tub, there was alot of water leaking creating a waterfall under the porch. Otherwise, we loved the cabin and will recommend anyone to use Cabins USA.

Me and my wife loved staying at this cabin..the view was beautiful and the cabin was just as pictured
Would highly recommend.

This was our first time to the Smokey Mountains and everything was wonderful.

Everything was awesome. The only trouble we had was climbing that steep dirt road in our non 4X4 SUV. We spun tires several times on the way up. Also, use the directions from registration email...do not attempt to use GPS for this cabin...you will get lost.

This is our 2nd year at Bear Hugs and we will be back next Oct. in the same cabin. It is now our home away from home. We love the location and the view. It is everything we wanted and more. I will be booking our next stay in Jan-Feb for the middle of Oct. Can't wait!

This cabin was exactly as described in the details and pictures. We were excited to stay here on our honeymoon and it was perfect for the two of us. The view is wonderful and staff was very friendly. No bad encounters here at all! Will be staying here again.

We very much enjoyed our stay in Bears Hug & would like to stay again next year, if a few simple changes can be made at the cabin.
Those changes are.....better lighting in the den & kitchen area. LED bulbs will do the trick. Lighting is so poor in the den that when it gets dark you can't see the balls on the pool table well enough to play......and we DO play !!!! I told staff about the faulty valve on the tub/shower. I am certain that will be fixed as well, and the water is scolding hot ( +140 degrees ). That should be adjusted, too. Only real complaint is the traffic noise from below which can't be corrected.

Would like to see other I-level cabins available but not so close to noise. Website doesn't seem to let me look for that unless I provide a check-in date. Any help on this ? Next stay will be for 2-weeks. Also, how far in advance can we reserve a cabin?

James & Judy

Loved this cabin wish we had more time to stay but the one night that we stayed there was wonderful it was quiet and clean would stay here or at anyone of these cabins again and looking forward to coming back soon for another stay

Beautiful cabin and setting! We will be back next year!

The cabin was beautiful and we had a fantastic time staying at Bear Hugs. My only recommendation for those considering staying at this cabin is to aware of the drive to the cabin itself. The drive up the side of the mountain was washed out and unpaved. Fortunately we were in a vehicle equipped to handle these conditions, however others may not be so fortunate. Overall, we had a fantastic time.

The Cabin was very nice and was clean, including all the appliances! The bathroom was big but the sink was small, it had no room for keeping all your bathroom supplies, so perhaps adding a few shelves would help. My only complaint would have to be lack of supplies, there was very little decent pans, utensils, good cooking supplies, etc. no hairdryer. Other than that the property was very cozy and we enjoyed our stay very much. Thank you!

My wife and I just returned from one of the best vacations we have ever had. We stayed at "Bear Hugs" for 4 nights and enjoyed every second of it. The views are breathtaking and the cabin was incredible. The staff at CabinsUSA were extremely welcoming and we have already told our family and friends to use them! We loved it so much that we extended our vacation an extra day. Unfortunately our cabin wasn't available an extra day, however, the staff helped us find yet another GREAT cabin for an amazing price. We are definitely coming back. We are planning for a week in August and this time we'll be bringing the kids. This is definitely a vacation we'll be doing annually. We couldn't say anything negative about our experience at all. Overall, we were extremely satisfied. Can't wait to come back!!

We stayed at Bear Hugs for out one year anniversary and could not have picked a better place. The cabin was gorgeous and there is a beautiful view any direction you look. We loved grilling out, playing pool, and sitting on the porch. I loved the bathroom, very cool layout. Everything was clean and comfy! I liked hat we had neighbors but they weren't too close. Nothing bad to say about this property. Checking in and out was very simple as well.